Summary
Overview
Work History
Education
Skills
Certification
Personal Details
Timeline
Generic

UDAY KIRAN SUNKAPAKA

HYDERABAD

Summary

Resourceful Project Manager with 14 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.

Overview

15
15
years of professional experience
2
2
Certification

Work History

Project Manager

RMSI Private
HYDERABAD, TELANGANA
03.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Team Manager

Cognizant Technology Solutions India Pvt. Ltd
HYDERABAD
07.2019 - 08.2021
  • Manage team of 65 members and 4 Team leads working towards predefined targets.
  • Drive team to achieve process Service Level Agreements/metrics i.e., productivity and quality targets within established client timelines.
  • Understand business function and technical areas also to analyze and define information and technical needs.
  • Effectively address client queries with timeliness and accuracy.
  • Co-ordinate workload across all functions to deliver agreed upon SLA.
  • Responsible for preparing daily, weekly, monthly and quarterly client and internal reports.
  • Accountable in managing stakeholder expectations, initiating discussions and quality targets.
  • Calculating shrinkage, attrition and take necessary steps.
  • Taking necessary steps to ensure revenue and margin goals are met.
  • Collaboratively planning all activities which must be addressed to Clients.
  • Resolve any cross-functional (departmental) issues.
  • Ensure proper staffing and training for execution.
  • Ensure consistent execution of process across account.
  • Inventory Management across account.
  • Responsible for managing and coordinating various activities within team.
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.

Team Lead

Cognizant Technology Solutions India Pvt. Ltd
HYDERABAD
06.2018 - 06.2019
  • Manage team of 50 members working towards predefined targets.
  • Analyzing individual performance of each team member by conduction regular 1 to 1's and motivate them to perform even better.
  • Support team in performing various adhoc tasks and activities assigned to group/self.
  • Assist in development of Team.
  • Provide day to day inputs to team members on queues.
  • Hold Team meetings to manage expectations, make team changes and request information.
  • Ensure consistent execution of process across account.
  • Track & Report daily progress and status to management.
  • Responsible for managing and coordinating various activities within team.

POD Lead

Ektha India Pvt Ltd
HYDERABAD
07.2015 - 05.2018
  • Managed team of 15 employees, overseeing hiring, training, and professional growth of employees
  • Communicates on client requirement goals, safety practices and deadlines to team.
  • Motivates team members and assesses performance based on Client SLA.
  • Communicates concerns and policies among management and team members.
  • Manages day to day reporting cross all domains within team.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
  • Exceeded goals through effective task prioritization and great work ethic

Senior Associate 3D Modeler

Ektha India Pvt Ltd
HYDERABAD
05.2009 - 06.2015
  • Created high-quality 3D building for Google Earth Project.
  • Defined detailed environments with use of Sketch Up tool.
  • Textured assets for not rendered building with Photoshop tool.
  • Provides help to management (including hiring and training) and keeps management updated on team performance.
  • Works closely with pod leads and team members to ensure highest level of service delivery by maintain high motivation and low attrition.
  • Manages client requirements and tasks and aligns team towards them and reports on same.
  • Responsible for governance meetings, including Weekly, Monthly and Quarterly Business reviews.

Education

Some College (No Degree) - Board of Intermediate Education A.P.

Ideal Junior College
Hyderabad

Bachelor of Engineering (BE) - Electronics And Communications Engineering

Osmania University
Hyderabad
06.2003

Board of Secondary Education

St. Andrews High School
Hyderabad
03.1997

Skills

  • Key Performance Indicators (KPIs)
  • Performance Appraisals
  • Operations Management
  • Billing Inquiries
  • Product Knowledge
  • Client Relations
  • Performance Improvement
  • Quality Assurance and Control
  • Microsoft Azure

Certification

Certified ScrumMaster® (CSM®)

Certified Lean Six Sigma Black Belt (LSSBB)

Personal Details

Date of Birth : 19-11-1981

Timeline

Project Manager

RMSI Private
03.2022 - Current

Team Manager

Cognizant Technology Solutions India Pvt. Ltd
07.2019 - 08.2021

Team Lead

Cognizant Technology Solutions India Pvt. Ltd
06.2018 - 06.2019

POD Lead

Ektha India Pvt Ltd
07.2015 - 05.2018

Senior Associate 3D Modeler

Ektha India Pvt Ltd
05.2009 - 06.2015

Some College (No Degree) - Board of Intermediate Education A.P.

Ideal Junior College

Bachelor of Engineering (BE) - Electronics And Communications Engineering

Osmania University

Board of Secondary Education

St. Andrews High School
UDAY KIRAN SUNKAPAKA