Udaykumar Kunadharaju
Business Analyst
Hyderabad,TN
Summary
15 Years of project management expertise with comprehensive experience as a technology architect carrying out large-scale technological transformations. A business analyst trained from International Institute of business analysis having worked on needs analysis, requirement elicitation, management, stakeholder management, delivery and testing. Adapted extensive platforms and technology for the organization to improve their business processes. This is usually done with the aim of helping the company to monetize data, solve existing operational technical problems and better achieve their goals.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Business Analyst Consultant
DXC Technology
Hyderabad, TN
01.2016 - Current
- Performed interviews and focus groups to elicit business, functional and technology requirements
- Implemented program using Guidewire Policy Center to achieve speed to market, improve customer experience
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Planned for early Functional Testing based on business functionality delivered in each sprint
- Performed Regression testing event will ensure no code breakage due to defect fixes as well it coexist with existing application without impacting existing legacy policies
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Business System Analyst
Computer Science Corporation
Hyderabad, TN
04.2010 - 05.2016
- Collected, defined and analyzed system requirements for customer self-service portal, digital customer onboarding platform, forms modernization program, billing modernization of Farmers Insurance Group.
- Trained business personnel in use of systems, while also analyzing current state processes, systems, and people
- Architected most insurance systems such as Billing, Marketing infrastructure, and Claims with help sales force Q-rep technology.
- Reduced Print and Mail Costs by providing the ability to dynamically service customers through self-serve portals
- Integrated Marketing, Sales, Billing, Accounting with Master Data Management to bring out single view of the customer
- Architected business rules management system to abstract all rules while making management easier for all divisions.
- Created and maintained standard operating procedures governing system functions and features
- Planned for early Functional Testing based on business functionality delivered in each sprint
Systems Analyst
Infosys Limited
Hyderabad, TN
06.2007 - 03.2010
- Provided client support on system operations, development and troubleshooting for American President Lines.Resolved or escalated problem tickets to resolve user issues.Identified and resolved problems through root cause analysis and research.Performed system analysis, documentation, testing, implementation and user support for platform transitions.Enhanced and reconstructed computer systems resulting in 10% increased efficiency for business end-users of American President Lines.
- Resolved or escalated problem tickets to resolve user issues.
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Enhanced and reconstructed computer systems resulting in 15% increased efficiency for business end-users
Education
Bachelor of Arts - Electrical, Electronics And Communications Engineering
Lakkireddy Balireddy College of Engineering
Vijayawada 06.2003 - 03.2007
Skills
Business Analyst
undefinedTimeline
Business Analyst Consultant
DXC Technology
01.2016 - Current
Business System Analyst
Computer Science Corporation
04.2010 - 05.2016
Systems Analyst
Infosys Limited
06.2007 - 03.2010
Bachelor of Arts - Electrical, Electronics And Communications Engineering
Lakkireddy Balireddy College of Engineering
06.2003 - 03.2007
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