Summary
Overview
Work History
Education
Skills
Other Initiatives
Education
Tools and Applications
Timeline
Generic

UDAY KUMAR M

O2C Account Receivable

Summary

6.4 years of work experience in O2C Order to cash, worked as a Senior finance analyst in Order management, Billing, cash application, (collection and billing reporting) and I have complete knowledge about O2C cycle. Seeking a challenging roll to contribute to a company's financial performance.

Overview

11
11
years of professional experience
1
1
year of post-secondary education

Work History

Senior Analyst Billing and Collection

EXL services
01.2024 - 04.2025
  • Creation of manual contracts based on the customer inputs and generate invoice, and invoicing for unrecognized customers.
  • As per the sales team's request, creating the credit memo and debit memo, rebills, partial credit memo creation, creation of the split invoices, web order credit memo and rebills, and legacy credit memo.
  • Handling the billing discrepancies.
  • Billing the programmatic customers before month-end close.
  • Invoice modification as per the customer's requirement, creation of debit memo against the credit note cancellation.
  • Handling the daily bill run, based on the exclusion list.
  • Daily interaction with clients, resolving the SDI invoice rejection issue, addressing GMB queries, resolving sales ticket issues, and coordinating with the cash apps team for reopening the invoices.
  • Month-end closure reporting, such as revenue recognition for expired contracts, reconciliation from Navision to SAP, preparing sales commission reports, and sending them to the FP&A team.
  • Collecting dunning reports for OCA third-party collection agencies and the internal collection team on a weekly basis, preparing the placement file, transaction and recall, and suspension and call file to know the cash flow.
  • Preparing the ageing report for customer invoice outstanding payments, and managing the cash flow.

Senior Executive in Order Management & Cash Apps

IBM India Pvt Ltd
11.2013 - 12.2018
  • Ensuring smooth and accurate order processing, from initial receipt to final delivery.
  • Work closely with EDI service provider helpdesk and IT helpdesk to resolve EDI queries.
  • Process orders, update and maintain customer order information, and ensure cost-effective fulfillment of all customer purchase orders.
  • Validation of the order (pricing, accuracy, credit rating status, applicable discounts), management of all stock allocation.
  • Manage all communication between vendors, planning, merchandising sourcing department, and logistic department.
  • As per the agreed process, validating customer orders and issuing refunds to those customers, handling Amex disputing charges, and providing chargebacks to those customers.
  • Applying cash to the correct customer's account, investigating unidentified and unapplied payments.
  • Based on the remittance details, applying the customer payments, and working on different modes of payments like cheque, ACH, credit card, and lockbox payments made by the customer to the invoice.
  • Processing the refunds for settling the customer duplicate payments.
  • Conducting investigation on unapplied and unidentified payments.

Education

Bachelor of Business Administration And Management - BBM Finance and Accounting

LB & SBS College Sagar
06.2011 - 06.2012

Skills

Other Initiatives

  • Preparing SOP's
  • Monitoring new joiners.
  • Work allocation

Education

other

Tools and Applications

  • ERP - SAP S4 HANA Fiori, Oracle R12, Siebel, Sales Force, Tableau, GTV, FileZilla, RPS.

Timeline

Senior Analyst Billing and Collection

EXL services
01.2024 - 04.2025

Senior Executive in Order Management & Cash Apps

IBM India Pvt Ltd
11.2013 - 12.2018

Bachelor of Business Administration And Management - BBM Finance and Accounting

LB & SBS College Sagar
06.2011 - 06.2012

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UDAY KUMAR MO2C Account Receivable