UDAY KUMAR RAJAMANICKAM
Bengaluru
Summary
Professional with over 10 years of experience in Resource Management, PMO, and Operations Management. Proven track record of effectively managing resources, coordinating complex projects, and optimizing operational processes to achieve organizational goals. Adept at working closely with stakeholders, ensuring seamless project execution, and delivering high-quality results in dynamic environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Resource Manager
CISCO Systems India Pvt Ltd
05.2021 - Current
- Working closely with Cisco CX Delivery Managers to fulfill the needs of support services
- Assigning work to engineers on platforms – IOS, IOS-XE & DNAC (Catalyst Centre)
- Creating and managing requests through the GRT tool (TOP Tool) until delivery
- Developed feasible plans that align with the organization's overall business strategy to achieve project goals and objectives
- Assigned tasks and deadlines to available resources, overseeing every project activity in detail.
- Coordinating with internal resources and third parties/vendors for flawless project execution.
- Conducting weekly ops meetings with stakeholders to analyze work inflow and plan effectively.
- Conducting Quarterly Business Reviews (QBR) with stakeholders.
- Routing SARS/PSRR requests to the appropriate staffers for immediate action.
HR Analyst- WFSM
Adecco India Pvt Ltd
10.2019 - 05.2021
- Work towards the fulfillment of demand from project by assigning right resource at right time, with right skills
- Timely processing of project staffing requests, prioritizing requests, resolving assignment conflicts, and addressing changing staffing needs.
- Assigning projects to resources based on their availability.
- Tracking resource timesheets on a weekly basis and circulating them to their managers.
- Preparing weekly decks and presenting them to senior management.
- Worked on PSS tools – BAT, DCP, OP, TOP, SLM, SORA & Salesforce.
Project Coordinator
ASAP Talent Management
04.2019 - 07.2019
- Work towards the fulfillment of demand from project by assigning right resource at right time, with right skills.
- Interacted with delivery managers to understand resource requirements.
- Explained project roles and responsibilities to resources.
- Worked on PSS tools – BAT, DCP, OP.
Senior Executive
Cognizant Technology Solutions
07.2017 - 01.2019
- Managed projects and reported on project progress and milestones achieved, which is key for maintaining healthy customer relationships.
- Ensured all resources were allocated to billable projects and managed process management planning.
- Arranged cross-functional training to ensure multi-project tasking.
- Tracked timesheets for invoicing and submitted monthly financial reports to senior management.
Support Executive
Fidelis Corporate Solutions Pvt Ltd
09.2016 - 04.2017
- Prepared and circulated status reports to management.
- Presented daily reports on volume received, pending, and completed on the HPSM ticketing tool.
- Acted as part of the migration team, migrating data from existing systems to new systems.
- Followed up with vendor team management for immediate solutions.
- Created incidents for new resource assignments.
- Coordinated with the Application Development team for effective issue resolution.
Operations Associate
Solartis Technology Services Pvt Ltd
12.2014 - 08.2016
- Updated SOW to include approved change requests in project plans.
- Updated the dashboard monthly with project status, upcoming milestones, and deliverables.
- Shared daily reports on volume received, pending, and completed with clients.
- Arranged process training for new resources.
- Assigned shifts to team members to ensure effective login.
- Prepared monthly data with timesheets and resource pay rates and shared it with the finance team.
- Keyed invoices and submitted them for client approval/billing.
- Coordinated with support teams to ensure smooth workflow and a safe environment.
Team Coordinator
L G Marketing
05.2010 - 05.2011
Education
B.E. ELECTRICAL & ELECTRONICS ENGINEERING -
SAVEETHA ENGINEERING COLLEGE
Chennai, India05.2014
Skills
- Resource Allocation
- Project coordination
- Time Management
- Conflict Resolution
- Analytical Skills
- Problem-Solving
- Demand-Supply Matching
- Strategic Planning
- Vendor Coordination
- Stakeholder Management
- Performance Monitoring
Certification
Certified Scrum Master.
Languages
English, Tamil and Hindi
Personal Information
- Father's Name: R.Rajamanickam
- Date of Birth: 11/08/1990
- Nationality: Indian
- Marital Status: Married
Awards
- Recognized by Stakeholders for delivering outstanding results and exceeding expectations.
- Spotlight Award: Recognized by Cognizant Technology Solutions for exceptional performance and contributions to project success.
- Best Performer of the Year 2015: Awarded by Solartis Technology Services Pvt Ltd for outstanding performance and dedication.
- Vendor Appreciation: Received multiple appreciations from various vendors for resolving issues promptly and effectively.
Timeline
Resource Manager
CISCO Systems India Pvt Ltd
05.2021 - Current
HR Analyst- WFSM
Adecco India Pvt Ltd
10.2019 - 05.2021
Project Coordinator
ASAP Talent Management
04.2019 - 07.2019
Senior Executive
Cognizant Technology Solutions
07.2017 - 01.2019
Support Executive
Fidelis Corporate Solutions Pvt Ltd
09.2016 - 04.2017
Operations Associate
Solartis Technology Services Pvt Ltd
12.2014 - 08.2016
Team Coordinator
L G Marketing
05.2010 - 05.2011
B.E. ELECTRICAL & ELECTRONICS ENGINEERING -
SAVEETHA ENGINEERING COLLEGE
Certified Scrum Master.
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