Summary
Overview
Work History
Education
Skills
Project and Case Study
Certification
Languages
Timeline
Generic

Uday Kumar Kakinada

Summary

Results-driven executive with a progressive managerial history and a proven track record of accomplishments. Specializes in fostering growth, exhibiting confident decision-making, and guiding organizations through dynamic periods of change and development. A highly articulate and driven leader with exceptional strengths in relationship-building, strategic planning, and operational problem-solving.

Overview

10
10
years of professional experience
1
1
Certification

Work History

General Manager

PLV Enterprises Ltd
10.2019 - 08.2024

Staff Management: Overseeing and managing a team of employees, including hiring, training, scheduling, and performance evaluations.

Operations: Ensuring smooth day-to-day operations of the KFC restaurant, including inventory management, order fulfillment, and compliance with company policies and standards.

Customer Service: Focusing on providing excellent customer service and resolving any customer complaints or issues promptly.

Financial Management: Monitoring and managing the restaurant's financial performance, including budgeting, cost control, and achieving sales targets.

Training and Development: Continuously training and developing staff to maintain a high level of service quality and operational efficiency.

Quality Control: Ensuring that food quality and safety standards are consistently met, and conducting regular inspections to maintain a clean and safe environment.

Marketing and Promotion: Implementing marketing initiatives and promotional activities to drive sales and increase customer engagement.

Communication: Facilitating effective communication between staff, management, and corporate headquarters.

Relationship Manager

ICICI Bank
09.2017 - 04.2019
  • Staff Management: Recruiting, training, and supervising bank staff. This includes setting performance goals, conducting performance reviews, and addressing any personnel issues.
  • Customer Service: Ensuring a high level of customer satisfaction by overseeing the delivery of quality customer service. Resolving customer issues and complaints promptly is also a key responsibility.
  • Operational Oversight: Managing the day-to-day operations of the bank branch, including cash management, transaction processing, and compliance with banking regulations.
  • Financial Management: Monitoring and managing the branch's financial performance, including achieving sales targets, controlling costs, and ensuring adherence to budgetary constraints.
  • Sales and Business Development: Implementing strategies to drive business growth, such as promoting bank products and services, acquiring new customers, and expanding existing customer relationships.
  • Risk Management: Identifying and managing risks associated with banking operations, including compliance with regulations, fraud prevention, and maintaining the security of customer information.
  • Compliance: Ensuring that the branch operates in compliance with all applicable banking laws, regulations, and internal policies. This includes staying informed about changes in regulations and implementing necessary adjustments.
  • Relationship Management: Building and maintaining relationships with key clients, local businesses, and the community to enhance the bank's reputation and foster a positive image.
  • Strategic Planning: Collaborating with upper management to develop and implement strategic plans for the branch, aligning with the overall goals and objectives of the bank.
  • Technology Integration: Keeping abreast of technological advancements in banking and overseeing the implementation of new technologies to improve operational efficiency and customer experience.
  • Reporting: Providing regular reports to upper management on the branch's performance, financial metrics, and customer satisfaction.

Network Engineer

KPTS Pvt Ltd
09.2014 - 08.2017
  • Maintained hardware and software for networks and assisted in installation and upgrade of servers.
  • Diagnosed and resolved complex network problems.
  • Provided hands-on troubleshooting, routing and switching to resolve issues with efficiency.
  • Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
  • Managed network performance and implemented changes to improve efficiency.
  • Maintained communication with colleagues to promote knowledge sharing and project collaboration.
  • Responded to network security breaches by identifying, troubleshooting and resolving vulnerabilities to protect clients.
  • Monitored network services metrics to produce reports for comprehensive performance overview.
  • Tested, validated and maintained networking services based on solution designs.
  • Conducted scheduled maintenance during non-peak hours to guarantee uninterrupted service and restore network disruption.
  • Worked with executive management and department leaders to assess near- and long-term network capacity needs.

Education

Master of Science - Data Science And Analytics With Advanced Research

University of Hertfordshire
Hatfield, Hertfordhire
01-2022

Skills

  • data Analysis
  • project management
  • Inventory management Business Development
  • Entrepreneurship
  • Time Management
  • Pricing Strategy
  • Strategic Management
  • Finance management
  • Staff performance development
  • High-performing team recruitment
  • Financial analysis and reporting
  • Project Management
  • Computer programming
  • Algorithm implementation
  • HTML
  • Team player
  • Javascript
  • SQL
  • Database management software
  • Virtualisation technologies

Project and Case Study

  • E-Commerce Customer Segmentation:Objective: Increase marketing effectiveness and customer satisfaction. Approach: Utilized customer transaction data to segment the customer base. Applied clustering algorithms to group customers with similar behaviors. Outcome: Improved targeted marketing strategies, leading to a 15% increase in conversion rates and a 20% rise in customer retention.
  • Financial Fraud Detection:Objective: Mitigate financial losses due to fraudulent activities. Approach: Applied anomaly detection algorithms on transaction data to identify unusual patterns. Implemented real-time monitoring for immediate response to suspicious activities. Outcome: Decreased fraud-related losses by 25% and improved overall financial security.
  • Retail Inventory Management:Objective: Minimize stockouts and excess inventory. Approach: Utilized historical sales data and external factors to forecast demand. Implemented a dynamic inventory management system. Outcome: Improved inventory turnover by 20%, reduced carrying costs, and enhanced overall supply chain efficiency.

Certification

  • Certified Analytics Professional (CAP): Issued by: INFORMS Focus: General analytics skills, covering the end-to-end analytics process.
  • Data Science Certification (Harvard Extension School): Issued by: Harvard University Focus: Comprehensive program covering various aspects of data science, including statistical concepts, machine learning, and data visualization.
  • Microsoft Certified: Azure Data Scientist Associate: Issued by: Microsoft Focus: Validates skills in designing and implementing machine learning models on the Azure platform.
  • Google Data Analytics Professional Certificate: Issued by: Google (Coursera) Focus: Hands-on training in data analytics using tools like Google Sheets, SQL, and Tableau.
  • IBM Data Science Professional Certificate: Issued by: IBM (Coursera) Focus: Teaches key data science skills using IBM tools and platforms.
  • Cloudera Certified Data Scientist: Issued by: Cloudera Focus: Validates skills in using Cloudera tools for data analysis and machine learning.

Languages

English
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Telugu
Bilingual or Proficient (C2)

Timeline

General Manager

PLV Enterprises Ltd
10.2019 - 08.2024

Relationship Manager

ICICI Bank
09.2017 - 04.2019

Network Engineer

KPTS Pvt Ltd
09.2014 - 08.2017

Master of Science - Data Science And Analytics With Advanced Research

University of Hertfordshire
Uday Kumar Kakinada