Uday Uttekar

As a UK Pension Administrator, my role involving managing and administering pension plans specifically within the United Kingdom. I'm knowledgeable about the UK pension system, regulations, and practices.

My responsibilities included:

• Scheme Administration: I have handled the administration of pension schemes, including both defied benefit and defined contribution plans. This involves processing member enrollments, calculating contributions, and managing member data.
• Member Communication: Communicated with plan members, providing them with information about their pension benefits, explain scheme rules, and addressing any queries or concerns they may have.
• Pension pay-outs: 1. Handled the process of pension pay-outs, ensuring that members receive their retirement benefits as per the scheme rules and options chosen. 2. Ensuring that members beneficiaries receive their death benefits as per scheme rules.
• Complaints: Root cause analysis of complaints received from member or their beneficiaries.
• Error analysis: Done the error analysis for team, reviewed the errors with team regularly and shared feedback, identified frequent errors and added a checklist to prevent them.

• Finding the discrepancies between custody and accounting records.
• Regularly follow ups with the various team to ensure the resolution of outstanding breaks.
• Reporting all Necessary Reports to the Client by meeting given limit of deadlines.
• Preparing Audit Custody Confirms & resolving Client Audit Queries with all required Details, Explanations Back Ups to the Auditors.
• TLM reconciliation – matching, coding & commenting.
• Create & update standard operating procedure on periodic basis according to enhancement done.
• Client communication via email & attending call to ensure the requirement of client.
• Driving training plans for new joiners to make them understand about business and requirement.
• Preparing MIS and various reports on daily basis.
• Guided team for managing daily deliverables with required quality and delivery targets as per client agreed SLA.
• Keep team updated with procedural changes discussed with clients and formulate training plan as per operational needs.
• Performing task of final level investigation to reconcile the books of Accounts and Custodian Bank.