Dynamic Team Leader with extensive experience at SS&C FinTech Services, excelling in cash management and reconciliation. Proven track record in leading a 26-member team, enhancing operational efficiency, and ensuring compliance with UK FCA regulations. Recognized for exceptional problem-solving skills and commitment to team development, driving performance and achieving client satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Team Leader
SS&C FinTech Services India Private Limited
07.2020 - Current
Currently working with "SS&C FinTech Services India Private Limited" as a Team Leader from July 2020 for Client Finance, Mutual Funds Operations (Cash Management & Reconciliation) process.
Managing a team of Twenty-Six team members within Client Finance Platform Department. Team provides services to a client based in UK, carrying out various task.
Oversaw Treasury operation on behalf of the Management Company and maintained control on inflow and outflow of the funds.
Settlement of sale and repurchase of funds.
Payments process involves making TT, CHAPS, BACS, and International payments to client through Payment action work for their withdrawals in Barclays.Net.
After making the payment we passed journal entries to reflect the cash book posting for Reconciliation team.
Making distribution payments to client every month.
In Payments process, we are saving the bank statements of various accounts from Barclays.Net for same day banking process.
Issued and authorized cheques and Telegraphic Transfer payments as per CASS models and instructed International payments to the client using Swift, BIC and IBAN Code.
Provided authorization of payments in the banking system of Barclays.Net.
Prepared record keeping for all refunds on a daily basis Analyzed routes of all cheque refunds and obtained required approvals before they were re-issued.
Administered and processed all incoming wire payments using the accounting software.
Maintaining returned payment log for the payments rejecting due to incorrect bank details and raise necessary work in Bluedoor system to get these funds resend.
Sending stop cheque request In Barclays Iportal and reissue the payment once we received the stop confirmation as per client's request.
Ensured that Team has completed and attended all the mandatory and regulatory trainings and tests in compliance with UK FCA rules and regulations.
Providing training to new trainees, resolving their queries.
Investigating the breaches and errors happened within the process.
Offered training and support to keep team members motivated and working toward objectives.
Senior Customer Service Executive
Serco Global Pvt Ltd
10.2009 - 12.2013
Credit report analysis and investigation.
Dispute and Disclosure of credit reports as per FACTA.
Resolving customer queries.
Updating identificational and financial changes on the consumer's credit file per acceptable documents provided by consumer.
Adding security freeze for specific creditor and specific timeframe.
Handling queries disputed by Attorney, Reseller.
Resolved complex customer issues with effective problem-solving techniques.
Working for consumer credit reporting agency in the United States considered one of the largest credit Bureau (Equifax) founded in 1899. Equifax is one of the major credit bureau handling American and Canadian reports and working for retailers, insurance, healthcare providers, utilities as well as bank and other financial institution.
Associate
Syntel Global Pvt. Ltd
12.2007 - 06.2009
Processing of Demat Account Application form.
Scrutinizing of CRF which involves verification of documents into the system with existing and new details which are to be changed.
Quality Checking.
Handling Escalations.
Preparation of daily volume MIS report.
Coordinating with concerned department to resolve customer queries.
Ensure to meets all parameters – i.e. Average Handling Time, Mails Resolved per Hour and Quality targets.
Syntel INC is a leading company, dealing with Reliance Money and State Street process wherein I worked in Reliance Money project in the QRC Bronze process.
Executive-2
ICICI Home Finance LTD
05.2004 - 12.2007
Rebooking of loans (includes data entry mistakes and reschedulement of consumer loans as per request received from various branches.
Scrutinization of rebooking request received from branches all over India and update the same in data sheet for new loan booking.
Receipt transfer from old loan to new rebooked loans, comparison of old and new statement of account and closing of old loans in the system.
Publishing MIS of rebooking to all over India on weekly basis.
Solving bank reconciliation queries related to rebooking.
Handling repayment issues like PDC, Auto Debit, ECS.
Solving customer and branch queries related to rebooking cases.
Maintaining rebooking control. (ledger account).
Monitoring the disbursement control account to see that all the cases booked up to 25th of the month are disbursed by the month end.
Executive
ICICI BANK LTD. (Delta services Pvt. Ltd)
07.2003 - 05.2004
Rebooking of loans (includes data entry mistakes and reschedulement of consumer loans as per request received from branches.
Scrutinization of rebooking request received from branches all over India and update the same in data sheet for new loan booking.
Receipt transfer from old loan to new rebooked loans, comparison of old and new statement of account and closing of old loans in the system.
Publishing MIS of rebooking to all over India on weekly basis.
Solving bank reconciliation queries related to rebooking.
Handling repayment issues like PDC, Auto Debit, ECS.
Solving customer and branch queries related to rebooking cases.
Maintaining rebooking control. (ledger account).
Monitoring the disbursement control account to see that all the cases booked up to 25th of the month are disbursed by the month end.
Education
Bachelor of Arts -
Shivaji University
04.2001
Higher Secondary Certificate -
Maharashtra Board
03.1998
Secondary School Certificate -
Maharashtra Board
03.1996
Certification in Chartered institute for Securities and Investment -
CISI
Skills
Certification in computer software
Cash management
Reconciliation expertise
Team leadership
Certification
Chartered Institute for Securities and Investment, CISI
Accomplishments
• Awarded as 'Titan of the Month' for the best performer. • Quality campaigners and Trooper awards for team performance. • Awarded by Spot Recognition for excellent work performance. • Awarded as Syntel value award- SMART. • Received Appreciation mail from the client for reducing aged outstanding funds.
Achievements in Serco Global Pvt Ltd. • Overall Consistent Performer (Shining)
• Most Improved performer (Raising)
Languages
Marathi
Hindi
English
Personal Information
Father's Name: Mr. Vishnu Tukaram Bamane
Date of Birth: 28/02/1980
Gender: Male
Nationality: Indian
Religion: Hindu
Timeline
Team Leader
SS&C FinTech Services India Private Limited
07.2020 - Current
Senior Customer Service Executive
Serco Global Pvt Ltd
10.2009 - 12.2013
Associate
Syntel Global Pvt. Ltd
12.2007 - 06.2009
Executive-2
ICICI Home Finance LTD
05.2004 - 12.2007
Executive
ICICI BANK LTD. (Delta services Pvt. Ltd)
07.2003 - 05.2004
Bachelor of Arts -
Shivaji University
Higher Secondary Certificate -
Maharashtra Board
Secondary School Certificate -
Maharashtra Board
Certification in Chartered institute for Securities and Investment -
9th Grade Business Teacher/CTE Team Leader and 9th Grade Team Leader at MHJH9th Grade Business Teacher/CTE Team Leader and 9th Grade Team Leader at MHJH