Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

UDHAYAMOORTHY R

Bengaluru

Summary

I am an IT Professional having more than 9 years of experience as a System Administration and IT Infrastructure Services with overall experience of 11 years.Be the part of a dynamic world class organization in a responsible and challenging position where I can actively contribute and in turn enrich and develop my technical and professional skills to a higher horizon.

Overview

13
13
years of professional experience

Work History

IT Consultant

MUSIGMA BUSINESS SOLUTIONS (RCS TECH LLP)
03.2020 - Current


  • Managing an asset inventory
  • Providing tier2 technical support, phone support & remote support (by using ZOHO) for over 2500+ customers, which resulted in high customer productivity.
  • Configuring, imaging, deploying and integrated new applications & software’s into the environment as per requirements.
  • Remotely access user's machines and assist with troubleshooting and virus/malware repair.
  • Software installation,troubleshooting and patching
  • Responds to requests for technical assistance in person, via phone and email.
  • Responsible for loading and unloading of daily, weekly and monthly backup tapes in data center
  • User accounts creation on AD.
  • Providing technical support for Wired/Wireless issues, MS Outlook issues and data backup.
  • Install and configure Local & Network Printers.
  • Verifying system checks for Endpoint protection such as DLP, SCCM and Bitlocker on daily basis.


SYSTEM SUPPORT ENGINEER

KAVERI GNANA MITHRA SCHOOL
01.2017 - 09.2019
  • Maintained computer systems, installed and upgraded new systems.
  • Install and configure Local Printers.
  • Implementation of kaspersky antivirus with license configuration and installtion in endpoint agents
  • Providing tier1 technical support for over 24 smart boards , which resulted in high productivity in teaching.


DESKTOP SUPPORT ENGINEER

EDUCOMP SOLUTIONS PVT LTD
10.2013 - 12.2016
  • Managing the E-Tech smart boards with maintanence
  • Maintained computer systems, installed and upgraded new systems.
  • Providing sharedrive access.
  • Install and configure Local Printers.
  • Implementation of kaspersky antivirus with license configuration and installtion in endpoint agents
  • Providing tier1 technical support for over E-tech smart boards , which resulted in high productivity in teaching.
  • Providing technical support in projectors.

ASSISTANT MANAGER

MANAPPURAM FINANCE LIMITED
02.2011 - 09.2013
  • Managing gold vault inventory and assisting in audits
  • Providing cash report genertaion to manager
  • Field support for Cash transfers
  • Providing gold plan process to customers
  • Responsible for training to gold appraisal, and stone weight calculations, and compare gold purities.
  • Guide the team in various functional and operational areas

Education

BACHELOR OF ENGINEERING - INFORMATION TECHNOLOGY

JAYAM COLLGE OF ENGG & TECHNOLOGY
DHARMAPURI
05.2009

HSC - BIOLOGY

RAJAMMAL RANGASWAMY MATRIC HR SEC SCHOOL
THIRUCHENGODE
04.2005

SSLC - STATE

INDIAN MATRIC HR SEC SCHOOL
HARUR
2003

Skills

  • Technical Troubleshooting
  • OS Platforms: windows,linux
  • Netskope Endpoint Security
  • Trellix Endpoint Security
  • Ticketing Tools: Manage Engine
  • Backup Tapes in Data Center
  • Active Directory

Languages

Tamil
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
kannada
Beginner (A1)

Timeline

IT Consultant

MUSIGMA BUSINESS SOLUTIONS (RCS TECH LLP)
03.2020 - Current

SYSTEM SUPPORT ENGINEER

KAVERI GNANA MITHRA SCHOOL
01.2017 - 09.2019

DESKTOP SUPPORT ENGINEER

EDUCOMP SOLUTIONS PVT LTD
10.2013 - 12.2016

ASSISTANT MANAGER

MANAPPURAM FINANCE LIMITED
02.2011 - 09.2013

BACHELOR OF ENGINEERING - INFORMATION TECHNOLOGY

JAYAM COLLGE OF ENGG & TECHNOLOGY

HSC - BIOLOGY

RAJAMMAL RANGASWAMY MATRIC HR SEC SCHOOL

SSLC - STATE

INDIAN MATRIC HR SEC SCHOOL

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UDHAYAMOORTHY R