UDHAYAMOORTHY R
Bengaluru
Summary
I am an IT Professional having more than 9 years of experience as a System Administration and IT Infrastructure Services with overall experience of 11 years.Be the part of a dynamic world class organization in a responsible and challenging position where I can actively contribute and in turn enrich and develop my technical and professional skills to a higher horizon.
Overview
13
13
years of professional experience
Work History
IT Consultant
MUSIGMA BUSINESS SOLUTIONS (RCS TECH LLP)
03.2020 - Current
- Managing an asset inventory
- Providing tier2 technical support, phone support & remote support (by using ZOHO) for over 2500+ customers, which resulted in high customer productivity.
- Configuring, imaging, deploying and integrated new applications & software’s into the environment as per requirements.
- Remotely access user's machines and assist with troubleshooting and virus/malware repair.
- Software installation,troubleshooting and patching
- Responds to requests for technical assistance in person, via phone and email.
- Responsible for loading and unloading of daily, weekly and monthly backup tapes in data center
- User accounts creation on AD.
- Providing technical support for Wired/Wireless issues, MS Outlook issues and data backup.
- Install and configure Local & Network Printers.
- Verifying system checks for Endpoint protection such as DLP, SCCM and Bitlocker on daily basis.
SYSTEM SUPPORT ENGINEER
KAVERI GNANA MITHRA SCHOOL
01.2017 - 09.2019
- Maintained computer systems, installed and upgraded new systems.
- Install and configure Local Printers.
- Implementation of kaspersky antivirus with license configuration and installtion in endpoint agents
- Providing tier1 technical support for over 24 smart boards , which resulted in high productivity in teaching.
DESKTOP SUPPORT ENGINEER
EDUCOMP SOLUTIONS PVT LTD
10.2013 - 12.2016
- Managing the E-Tech smart boards with maintanence
- Maintained computer systems, installed and upgraded new systems.
- Providing sharedrive access.
- Install and configure Local Printers.
- Implementation of kaspersky antivirus with license configuration and installtion in endpoint agents
- Providing tier1 technical support for over E-tech smart boards , which resulted in high productivity in teaching.
- Providing technical support in projectors.
ASSISTANT MANAGER
MANAPPURAM FINANCE LIMITED
02.2011 - 09.2013
- Managing gold vault inventory and assisting in audits
- Providing cash report genertaion to manager
- Field support for Cash transfers
- Providing gold plan process to customers
- Responsible for training to gold appraisal, and stone weight calculations, and compare gold purities.
- Guide the team in various functional and operational areas
Education
BACHELOR OF ENGINEERING - INFORMATION TECHNOLOGY
JAYAM COLLGE OF ENGG & TECHNOLOGY
DHARMAPURI05.2009
HSC - BIOLOGY
RAJAMMAL RANGASWAMY MATRIC HR SEC SCHOOL
THIRUCHENGODE04.2005
SSLC - STATE
INDIAN MATRIC HR SEC SCHOOL
HARUR2003
Skills
- Technical Troubleshooting
- OS Platforms: windows,linux
- Netskope Endpoint Security
- Trellix Endpoint Security
- Ticketing Tools: Manage Engine
- Backup Tapes in Data Center
- Active Directory
Languages
Tamil
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
kannada
Beginner (A1)
Timeline
IT Consultant
MUSIGMA BUSINESS SOLUTIONS (RCS TECH LLP)
03.2020 - Current
SYSTEM SUPPORT ENGINEER
KAVERI GNANA MITHRA SCHOOL
01.2017 - 09.2019
DESKTOP SUPPORT ENGINEER
EDUCOMP SOLUTIONS PVT LTD
10.2013 - 12.2016
ASSISTANT MANAGER
MANAPPURAM FINANCE LIMITED
02.2011 - 09.2013
BACHELOR OF ENGINEERING - INFORMATION TECHNOLOGY
JAYAM COLLGE OF ENGG & TECHNOLOGY
HSC - BIOLOGY
RAJAMMAL RANGASWAMY MATRIC HR SEC SCHOOL
SSLC - STATE
INDIAN MATRIC HR SEC SCHOOL
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