Udita Kapoor Arora

Experienced on Boeing 777, Boeing 787, and Airbus A350 Aircraft

• Expertly trained in the operation and safety protocols of Boeing 777, Boeing 787, and Airbus A350 aircraft, with a strong focus on passenger safety and regulatory compliance.
• Conduct comprehensive pre- and post-flight safety checks, ensuring full operational readiness of all emergency equipment, including life vests, oxygen systems, and fire extinguishers.
• Demonstrate mandatory safety procedures to passengers, including the correct use of seat belts, oxygen masks, and emergency exits, fostering a culture of awareness and preparedness.
• Maintain a secure and presentable cabin environment by preparing all areas prior to boarding and takeoff, verifying that safety requirements are met and cleanliness standards are upheld.
• Provide immediate and effective medical assistance during in-flight emergencies, utilizing certified first aid and CPR training.
• Lead and coordinate cabin crew members to ensure seamless delivery of inflight services and strict adherence to safety protocols.
• Manage passenger relations by addressing concerns promptly, offering solutions with professionalism and empathy, and enhancing overall customer satisfaction.
• Take command in emergency situations, directing passenger evacuation procedures with authority and composure to ensure the safety of all individuals on board.
• Monitor and enforce compliance with international aviation regulations and airline policies throughout all phases of flight.

• Cabin Crew In-Charge – Boeing 737-8 / 737-9As Cabin Crew In-Charge, I was responsible for leading the cabin crew team and ensuring the highest standards of safety, compliance, and passenger service. Key responsibilities include:Ensure all safety equipment is present and operational. Coordinate with flight crew regarding flight details, special requests, and cabin readiness.
  Welcome passengers onboard, assist with seating and stowage of cabin baggage, and address any seating or boarding issues.
  Oversee safety demonstrations, ensure regulatory compliance, and lead the delivery of in-flight service including meals, snacks, and beverages.
  Manage and support cabin crew throughout the flight to ensure smooth service and adherence to procedures.
  Respond to passenger concerns, medical issues, and inflight disruptions professionally. Report any irregularities to the relevant departments post-flight.
  Ensure the cabin is secure, conduct final checks, and oversee cabin preparation for turnaround or termination.