Summary
Overview
Work History
Education
Skills
Accomplishments
Key Wins
Technology
Timeline
Generic
UJALA SINGH

UJALA SINGH

Bangalore

Summary

Accomplished Senior Software Engineer with expertise in Kubernetes and cloud infrastructure, previously at Atlan. Proven track record in optimizing resource efficiency and enhancing system reliability. Adept at driving innovative solutions and fostering collaboration, resulting in significant improvements in deployment processes and observability across platforms.

Overview

6
6
years of professional experience

Work History

Senior Software Engineer I - Platform

Atlan
03.2025 - Current
  • Designed and led the Apps Ecosystem for Atlan’s PaaS, enabling standardized deployment, lifecycle management, and observability for internal applications.
  • Secure Agent 2.0: Shipped Secure Agent 2.0 – CVE-scanned images, mTLS gRPC ingress, cloud-agnostic S3 proxy; unlocked adoption in 12 regulated accounts (multi-million dollar ARR).
  • Developed a new infrastructure framework for workflow orchestration using Temporal, built entirely from scratch to support scalable and reliable background job processing.
  • Engineering distributed application runtime infrastructure on Kubernetes using Dapr, enabling seamless service-to-service communication, and modular app development.
  • Temporal hardeningTuned Temporal cluster – memory, Postgres time-outs & connection limits; rolled tenant-by-tenant with ArgoCD, eliminating spikes and holding uptime at 99.97 %.

Software Engineer III - Platform

Atlan
11.2023 - 03.2025
  • Developed the Atlan CLI in Golang, a PaaS tool that improves infrastructure management, operational efficiency, and deployment flows.
  • Developed REST APIs to integrate the PaaS Apps Ecosystem with the Auth layer, enabling secure multi-tenant access and management.
  • Designed and implemented a CI/CD and release process from scratch, reducing regressions, and improving change lead times.
  • Solved scaling and reliability challenges in the control plane, ensuring platform SLAs greater than 99.9%.
  • Led the Infra GitOps rollout for seamless upgrades, architected blue-green deployments, and designed a regression-free canary release process.
  • Deployed a monitoring stack for core components and vClusters, improving observability across host clusters.

Site Reliability Engineer

Fairmatic
09.2022 - 09.2023
  • Revamped the observability pipeline using CloudWatch, Vector, and custom metric exporters to monitor core systems like Kafka, Spark, Zookeeper, and PostgreSQL, enhancing system visibility and debugging efficiency.
  • Optimized performance and cost by containerizing internal services and automating backend workflows for customer onboarding, fleet analytics, and premium calculations.
  • Built proactive monitoring and alerting systems, enabling early detection of third-party sync failures, and ensuring reliable execution of data-heavy jobs.
  • Designed disaster recovery strategies for critical backend components, improving platform resilience, and minimizing downtime risk.

DevOps Engineer

Razorpay
08.2020 - 09.2022
  • Built scalable Kubernetes infrastructure by implementing GitOps-based EKS onboarding, automating CI/CD pipelines, and using On-Demand and Spot Worker nodes—improving deployment velocity and resource cost-efficiency.
  • Streamlined infrastructure provisioning with a self-serve Atlantis-based workflow, integrated into a structured SDLC and PR review process, significantly reduces DevOps bottlenecks.
  • Improved system resilience and performance by automating scale-up for high-traffic events (e.g., IPL, 8x load), building non-production environments from scratch, and enhancing secret management with advanced alerting and edge-case handling.
  • Led security and access modernization by implementing GitHub OIDC integration and automating JIRA workflows, reducing infra-related security risks, and improving internal operations.
  • Improved observability and monitoring by deploying a full monitoring stack (Prometheus, Grafana, Redash, Hypertrace), and redesigning the logging system with Fluent Bit and Fluentd for high availability.
  • Delivered high-availability infrastructure for 50+ distributed Linux servers, and built from scratch systems for new business solutions, like Razorpay’s MPoS platform.

DevOps Engineer Intern

Razorpay
01.2020 - 08.2020
  • Improved deployment pipelines and enabled cross-region automation on AWS.
  • Worked with a broad suite of AWS services: IAM, VPC, EC2, S3, CodeDeploy, CloudFormation, etc.
  • Wrote resilient, well-documented infrastructure code, and leveraged DevOps best practices for improved reliability.

Education

M.Tech (IT) [Dual Degree] | Masters - Information Technology

Indian Institute Of Information Technology
Allahabad, India
06-2020

B.Tech (IT) [Dual Degree] | Bachelors - Information Technology

Indian Institute Of Information Technology
Allahabad, India
06-2020

Skills

  • Docker
  • Kubernetes
  • Postgres
  • Kong/Traefik/Envoy/Nginx
  • Go
  • Python
  • Bash/Shell
  • AWS/Azure/GCP
  • Linux
  • Networking
  • Kafka
  • Helm Chart/Docker Compose/Terraform
  • Git/CI/CD
  • PaaS/CaaS
  • Dapr (Distributed Runtime)
  • ArgoCD

Accomplishments

Tesla award recipient, Razorpay

Awarded for enhancing developer productivity through Kubernetes access automation

  • Spearheaded a GitOps-driven initiative to automate Kubernetes namespace access, significantly improving developer productivity, and reducing reliance on DevOps
  • Identified and implemented a solution that streamlined access management, aligning with quarterly OKRs to drive operational efficiency and support faster development cycles
  • Contributed to a self-sufficient development environment by minimizing manual interventions, fostering agility, and enabling developers to focus on core tasks without delays

Key Wins

  • Onboarded tenants 5× faster – provisioning time cut from days to hours
  • Cross-service latency ↓ 35 % after moving Dapr in-process
  • 99.97 % uptime for multi-tenant Temporal cluster in Q2-Q3
  • MTTR ↓ 40 % thanks to brand-new Grafana + alert stack
  • $180 k/yr cloud savings by retiring three legacy orchestrators
  • Zero-downtime patches rolled out to 70 + tenants via ArgoCD waves
  • Two Fortune-100 renewals secured with Secure Agent 2.0 security bar

Technology

Monitoring and Logging

  • Prometheus
  • Victoria Metrics
  • Grafana
  • ELK Stack

Infrastructure-as-code

  • Ansible
  • Terraform
  • Helm Charts

Workflow Orchestration

  • Temporal
  • Argo

Timeline

Senior Software Engineer I - Platform

Atlan
03.2025 - Current

Software Engineer III - Platform

Atlan
11.2023 - 03.2025

Site Reliability Engineer

Fairmatic
09.2022 - 09.2023

DevOps Engineer

Razorpay
08.2020 - 09.2022

DevOps Engineer Intern

Razorpay
01.2020 - 08.2020

M.Tech (IT) [Dual Degree] | Masters - Information Technology

Indian Institute Of Information Technology

B.Tech (IT) [Dual Degree] | Bachelors - Information Technology

Indian Institute Of Information Technology
UJALA SINGH