Ujani Bhunia
Gurgaon
Summary
Experienced Senior Business Analyst with 8 years expertise, specializing in requirements gathering, Agile project management, and product development. Proven ability to collaborate with business leaders, define capabilities, and lead the design of innovative technology solutions. Ensures seamless implementation, providing speed, quality, and agility to adapt to new client requirements. Skilled in leading requirements development sessions and producing supporting materials such as business cases and wireframes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Business Analyst
ETS
04.2024 - Current
- Drive feature writing and requirement gathering processes while following Agile methodology, ensuring alignment with stakeholder needs and project goals.
- Lead sprint planning sessions and foster collaboration across cross-functional teams to translate business requirements into actionable user stories.
- Continuously refine product backlog, conduct reviews, and stay updated on industry best practices to optimize team performance and deliver value.
Senior Business Analyst
IQVIA, Quintiles, Inc
01.2021 - 09.2023
- Active involvement in Agile process, contributing to Sprint Planning by detailing stories, defining acceptance criteria, and prioritizing functionality for release. Additionally, participating in Sprint Reviews, approving new stories, providing regular feedback, and involving business/partners in product reviews to gain direct insights. Actively engaging in Scrum rites, retrospectives, and monitoring sprint metrics, release metrics, and usability test results for continuous improvement.
- Collaborated with IT teams to implement cloud-based CRM system, enhancing customer relationship management and increasing client satisfaction by 25%
- Demonstrated expertise in documenting system behaviors, functionality, and UX, resulting in 25% improvement in communication between business users and development teams.
- Utilized JIRA for project management in Agile environment, achieving 20% improvement in backlog efficiency, user story tracking, and project progress monitoring.
- Conducted rapid analysis, business process modeling, user experience modeling, and technical architecture diagramming, optimizing operational efficiency by 20%.
- Collaborated seamlessly with cross-functional teams, engage multiple stakeholders, and adeptly gather requirements for successful project outcomes and to make data driven decisions
- Prioritized product demand and backlog, employing economic models and systems thinking for effective prioritization.
- Build use cases to clarify requirements and manage translation of business requirements from business to technical teams
- Possess strong understanding of requirements and limitations, effectively communicating with customers and internal business stakeholders
- Organize and drive process reengineering sessions also Identifies pain points and gaps in best practices
- Conduct business process modeling, user experience modeling, and basic technical architecture diagramming
- Build and demonstrate prototypes with hands-on experience in several mid-size implementations using Cloud and adjacent technologies
- Create source-to-target data mapping, user stories, output mock-ups, and business requirements for incorporation into development work
- Lead and manage User Acceptance Testing (UAT)
- Review, analyze, and create detailed documentation of use cases, business processes, and users’ needs, including release notes, workflow, data, functions, and steps required to develop or modify processes/systems
- Translate business requirements into output mock-ups for visual representation of business expectations
- Create detailed test plans for implementing new functionality, ensuring compatibility with existing processes
- Facilitate cross-functional communication and negotiation on requirements, ensuring proper reviews and sign-offs are completed per project plan.
Senior Business Analyst
Fidelity Investments
08.2019 - 01.2021
- Translated stakeholder requirements into functional deliverables such as design/functional requirements, functional use cases, and scope documents in Insurance domain including intricacies of group benefit insurance, ensuring that developed functional components aligned seamlessly with needs and specifications of stakeholders within insurance sector.
- All monitoring COBRA compliance within functional deliverables, enabling seamless transitions for individuals eligible for continued coverage following qualifying life events.
- Played active role in creating user stories and tracking work progress using JIRA
- Developed various documents, including Discovery Documents in Confluence, to facilitate effective project management and communication
- Utilized process mapping, use cases, and client requirements gathering to explain processes to clients and create business requirement documents (BRDs)
- Conducted regular audits of reports, collecting, analyzing, and summarizing data from vendors and clients using Excel and MS Access
- Collaborated with cross-functional teams to gather requirements, design workflows, and create user-friendly interfaces for annual enrolment systems
- Successfully implemented COBRA (Consolidated Omnibus Budget Reconciliation Act) compliance procedures, ensuring adherence to legal requirements for continuation of healthcare coverage for eligible individuals
- Conducted extensive user acceptance testing (UAT) to validate accuracy and functionality of annual enrollment and COBRA systems.
Business Analyst
IQVIA IMSHEALTH
08.2015 - 08.2019
- Translate Stakeholder requirement into functional deliverables like design/functional requirements, functional use cases, scope document in the healthcare domain and also converting the Business
- Creating Test cases and Test Scripts for QC and validating the result
- Influence business partners on the adoption of the product, and act presentations for the clients for better understanding of the product
- Releasing phase by phase within the project using Agile methodology
- Act as a liaison between customers and execution team
- Preparation of documents like user manual, training videos, training guides and presentations for clients for better understanding of the product.
Education
B.Tech - Computer Science
Budge Budge Institute of Technology
Kolkata, WB2015
Skills
- JIRA
- Confluence
- Presentation skills
- Stakeholder management
- SQL
- Requirements Engineering
- Process Modeling
- Agile Methodologies
- Product Management
- Software Development Lifecycle (SDLC)
- Gap Analysis
Certification
- SAFe POPM 6.0 Certification
- Information Technology Oracle 10g PLSQL Programming
Timeline
Lead Business Analyst
ETS
04.2024 - Current
Senior Business Analyst
IQVIA, Quintiles, Inc
01.2021 - 09.2023
Senior Business Analyst
Fidelity Investments
08.2019 - 01.2021
Business Analyst
IQVIA IMSHEALTH
08.2015 - 08.2019
B.Tech - Computer Science
Budge Budge Institute of Technology
- SAFe POPM 6.0 Certification
- Information Technology Oracle 10g PLSQL Programming
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