UJJAWAL RANJAN
AI Product Engineer | Full Stack Developer
New Delhi
Summary
Dynamic and results-driven Software Engineer with 4.5 years of experience in designing, developing, and optimizing scalable enterprise solutions. Adept at full-stack application development, cloud integrations, AI agent architecture, and process automation. Expertise in Microsoft Azure, and modern web ecosystems, with proven success in leading projects that drive process efficiency, user experience, and AI-enabled operations.
Overview
4
4
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Systems Engineer
TCS Gg5
05.2021 - Current
- Full-stack project delivery of IT operations dashboards (Node.js, React.js, recharts), with ServiceNow and SharePoint integrations for incident data visualization.
- Designed and implemented middleware bridging Genesys Cloud and Microsoft Bot Framework, supporting advanced session management, bot escalation, and conversational AI.
- Developed multiple Microsoft Teams apps (personal tab, management assistant) using React, Azure Functions, and deep Graph API integrations for device, license, and workspace administration.
- Led M365 self-service portal development with dynamic form generation, automated Azure Automation webhooks, and Power BI reporting.
- Created complex enterprise dashboards for cloud service health monitoring across Azure ecosystems.
Education
Bachelor of Technology - Computer Science & Engineering
04.2001 -
- 8.12 CGPA
Skills
Python
Additional Information
- Architected and deployed a full-stack Medical Summary System leveraging Python, Streamlit, FastAPI, AWS, PostgreSQL, and LLMs (AWS Textract); automated extraction, organization, and summarization of medical data, reducing manual effort by 60%.
- Designed advanced RAG-based microservices, integrating keyword search and embedding models (BM25, Pinecone vector DB) for efficient metadata filtering, hybrid semantic search, and robust accuracy.
- Built AI validation systems to eliminate LLM hallucinations, ensuring production-grade AI output via maker-checker context verification.
- Developed role-based portals (OAuth JWT) and scalable agent chatbots to automate pharmacy conversations, customer query handling, appointment management, and prescription processing.
- Led mentoring and performance management of junior developers, aligning technical decisions with AI-driven business objectives.
- Developed AI agents in Microsoft Copilot Studio for workflow automation and intelligent data handling.
- Authored and optimized stored procedures in MSSQL, managing table data to ensure reliability and performance for high-volume applications.
- Extensive hands-on in Azure deployments, Power BI integration for analytics, and automated status tracking solutions within Microsoft 365 and Teams platforms.
Certification
Basic Data Processing and Visualization
Timeline
Systems Engineer - TCS Gg5
05.2021 - Current
Basic Data Processing and Visualization
03-2021
Design Thinking and Predictive Analytics for Data Products
03-2021
Meaningful Predictive Modeling
03-2021
Python with AI, ML & DATA SCIENCE
06-2019
KIIT University - Bachelor of Technology, Computer Science & Engineering
04.2001 -
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