UJJURI JYOTHSNA
Hyderabad
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
3
3
years of professional experience
Work History
Shift Manager
Burgerking
Hyderabad
01.2022 - Current
- Responsible for managing the operations.
- Responsible for deployment of the team members.
- Responsible for the customer satisfaction.
- Trained the crew in operations and worked towards exceeding customer expectations in service.
- Working closely with the Restaurant Manager on providing legendary service to all the customers, opening and closing the daily operations.
- Recruiting and training the crew, delegating shifts and responsibilities, controlling cost of sale, cost of labor, cost of semi-variables, etc., and showing profitability.
- Restaurant floor operations, managing the Home Delivery, maintaining all standards related to Burger king operations, inventory control, and ordering.
- Directly involved with the operations of the restaurants.
- Sale Initiatives and Sale Building Activities for the Stores
Team Member
KFC
Hyderabad
06.2021 - 12.2021
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Received, processed, and stocked merchandise in accordance with store policies.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
BBA - BBA
Indra Gandhi National Open Unversity
VizagSkills
- Team Development
- Inventory Control
- Safety Compliance
- Quality Assurance
- Equipment Troubleshooting
- Supply Ordering
- Shift leadership
- Staff Training and Onboarding
- Hiring and Recruiting
- Relationship Building
- Staff Motivation
- Cash Handling
- Financial records oversight
- Sales Strategies
Languages
Telugu
First Language
Timeline
Shift Manager
Burgerking
01.2022 - Current
Team Member
KFC
06.2021 - 12.2021
BBA - BBA
Indra Gandhi National Open Unversity
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