Summary
Overview
Work History
Education
Skills
Languages
Timeline
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UJJURI JYOTHSNA

Hyderabad

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Overview

3
3
years of professional experience

Work History

Shift Manager

Burgerking
Hyderabad
01.2022 - Current
  • Responsible for managing the operations.
  • Responsible for deployment of the team members.
  • Responsible for the customer satisfaction.
  • Trained the crew in operations and worked towards exceeding customer expectations in service.
  • Working closely with the Restaurant Manager on providing legendary service to all the customers, opening and closing the daily operations.
  • Recruiting and training the crew, delegating shifts and responsibilities, controlling cost of sale, cost of labor, cost of semi-variables, etc., and showing profitability.
  • Restaurant floor operations, managing the Home Delivery, maintaining all standards related to Burger king operations, inventory control, and ordering.
  • Directly involved with the operations of the restaurants.
  • Sale Initiatives and Sale Building Activities for the Stores

Team Member

KFC
Hyderabad
06.2021 - 12.2021
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

BBA - BBA

Indra Gandhi National Open Unversity
Vizag

Skills

  • Team Development
  • Inventory Control
  • Safety Compliance
  • Quality Assurance
  • Equipment Troubleshooting
  • Supply Ordering
  • Shift leadership
  • Staff Training and Onboarding
  • Hiring and Recruiting
  • Relationship Building
  • Staff Motivation
  • Cash Handling
  • Financial records oversight
  • Sales Strategies

Languages

Telugu
First Language

Timeline

Shift Manager

Burgerking
01.2022 - Current

Team Member

KFC
06.2021 - 12.2021

BBA - BBA

Indra Gandhi National Open Unversity

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UJJURI JYOTHSNA