UJJWAL GUPTA
Coupa Consultant
Ranchi
Summary
Reliable Coupa Consultant Engineer with 3 years of experience in publishing and presenting detailed findings to eliminate impediments. Successful producing detailed and actionable data for real-world operational transformations. Revels in exploring minute details of development and production processes to enhance all functional guidelines and technical specifications.
Overview
3
3
years of professional experience
Work History
Senior System Engineer
Infosys Limited
02.2023 - Current
- Promoted to Senior System Engineer in recognition of excellence in project delivery and technical expertise
- Led Coupa Implementations (CR's) including approval chain creation, requisition management, chart of account creation, contracts, user forms, Coupa APIs, and O-auth
- Oversaw testing and deployment phases of Coupa projects, ensuring smooth transitions and minimal downtime
- Continued to support and enhance Coupa processes through advanced automation techniques
- Created and deployed bots for Coupa automation using Azure Logic Apps, improving process efficiency and reducing manual effort
- Developed and maintained integrations between Coupa and other ERP systems with MuleSoft middleware.
- Provided technical support and troubleshooting for Coupa-related issues, maintaining high levels of system uptime and performance
- Conducted training sessions for team members on Coupa best practices and new features, fostering a culture of continuous improvement
- Participated in project planning and strategy sessions, contributing to the overall success of IT initiatives
- Provided SIT (System Integration Testing), UAT (User Acceptance Testing), and Hypercare support for newly created Coupa bots.
- Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
System Engineer
Infosys Limited
07.2021 - 01.2023
- Inducted into the Coupa Support team, where I gained hands-on experience in managing and resolving technical issues related to Coupa cases, including purchase orders, good receipts, approval chains, user records, lookup values, ToA approvers, AVRS, and announcements
- Over the course of one year, I deepened my understanding of various Coupa processes and workflows
- Pursued and completed several certifications, including Platform Certification, BSM Basics Certification, and Core Implementation Specialist Certification, which equipped me with advanced knowledge and skills in Coupa implementation and customization
- Transitioned to the Coupa development team, where I focused on developing and implementing automation solutions using Azure Logic Apps and Postman APIs
- Worked with MuleSoft (Middleware) to automate Coupa processes and integrate ERP tool ECC with MuleSoft, SAP Pi, and SAP BTP for seamless data flow and process automation
- Collaborated with cross-functional teams to ensure effective integration of Coupa with other enterprise systems
- Utilized SQL for database management and created complex queries to support data analysis and reporting
- Implemented REST APIs and O-Auth 2.0 for secure and efficient data exchange
- Communicated with business teams to gather requirements and prepared Business Requirements Documents (BRD)
- Explained BRD to integration developers, assisting them in developing robust applications to automate manual processes.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
System Engineer Trainee
Infosys Limited
4 2021 - 6 2021
- Received training in Java, Python, Coupa, and AI
- Gained foundational knowledge in handling Coupa P2P processes
- Developed a strong understanding of software development principles and best practices
- Acquired skills in programming languages such as Java and Python, enhancing problem-solving capabilities.
Education
B.tech - Mechanical Engineering
Gandhi Institute For Technological Advancement
Bhubaneswar 04.2001 -
Intermediate - Science
DAV Kapildev Public School
Ranchi, India 04.2001 -
Matriculation -
Christ Raja High School
Ranchi, India 04.2001 -
Skills
Coupa
Azure Logic App
MS Excel
MS Office
SQL
REST APIs
O-Auth 20
ERP Tool SAP
MuleSoft
Incident Management
Bots Created
- PO Closure Bot - Developed a bot to automate the closure of purchase orders, improving efficiency and reducing manual workload.
- Automated GR Creation Bot for France Region - Implemented a bot to automate the creation of goods receipts (GR) for the France region, enhancing process accuracy and speed.
- Automated Email Notification Bot - Created a bot using Azure Logic Apps to send automated email notifications to users upon GR creation, ensuring timely communication and process transparency.
Projects
- Approval Chain Configuration - Configured complex approval chains in Coupa to streamline the procurement process, ensuring compliance and efficiency.
- Chart of Account Rollout - Led the rollout of the Chart of Accounts in Coupa, aligning financial structures with organizational requirements for accurate financial reporting.
- Punch-Out Creation - Developed Punch-Out catalogs in Coupa, enabling seamless integration with suppliers' e-commerce sites for improved purchasing efficiency. Contracts - Managed the configuration and implementation of contracts in Coupa, ensuring proper tracking and management of supplier agreements.
- Items Material Master - Implemented and maintained the Items Material Master in Coupa, ensuring accurate and up-to-date product information for procurement activities.
- Account Validation Rule in Coupa - Created and implemented account validation rules in Coupa to ensure data integrity and compliance with organizational policies.
Additional Information
- Platform Certification - Coupa
- BSM Basics Certification - Coupa
- Core Implementation Specialist Certification - Coupa
- Sustainable Business Spend Management Certification - Coupa
- Coupa Core Product Overview: Core
- Procure-to-Invoice System Administration Certification - Coupa
- AI-First Software Engineering
- Generative AI Course Capsules
- Generative AI Landscape
- Prompt Engineering
- SDLC Certification
- Introduction Of Python
Timeline
Senior System Engineer
Infosys Limited
02.2023 - Current
System Engineer
Infosys Limited
07.2021 - 01.2023
B.tech - Mechanical Engineering
Gandhi Institute For Technological Advancement
04.2001 -
Intermediate - Science
DAV Kapildev Public School
04.2001 -
Matriculation -
Christ Raja High School
04.2001 -
System Engineer Trainee
Infosys Limited
4 2021 - 6 2021
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