Ujjwal Kumar

• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
• Built and maintained strong client relationships to drive business growth.
• Analyzed key competitors to respond to competitive threats.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Analyzed sales to manage life cycle of product, inventory models and selling rates.
• Conducted economic and demographic research and analysis to produce critical reports.
• Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
• Supported sales and reporting for large and medium-sized accounts.
• Positioned global capabilities to expand market share.
• Developed and delivered presentations to key customers to position products and services.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Negotiated prices, terms of sales and service agreements.

Handling 150+ city account Sign contracts with restaurant along and handling the Inquiries from existing and new clients.

Maintaining a strong relationship with restaurant owners and advising them an issue related to the market and offering solutions for the same.

Manage the sales administration function, Operational Performance reporting , Streamlining processes and system wherever possible and advising senior management on maximizing business relationships. Responsible for managing the sales individually, Developing a

business plan covering sales, revenue, agreed targets, and promoting the organizations presence and expense controls, meeting the agreed targets, and promoting the organization presence.

Sharing weekly, monthly reports on sales reports and tracking the effect of any changes on sales and margin within my regions.

Implementing effective solutions to expedite the resolution of partners.

Developed sales strategy based on research of consumer buying trends and market conditions.

Responsible for bringing sales to the company.

Handling team members responsible for smooth and efficient day to operations within their team.

Developing timely reports preparations of daily/weekly/monthly reviews and reports.

Handling the escalations, internal & first point of contact Holding weekly meetings and setting sales targets for individual reps and the whole team Organizing incentive schemes to keep sales people motivated.

Collaborated with upper management to implement continuous improvements and exceed team goals.

Evaluated interactions between associates and customers to assess personnel performance.

Coordinated timely responses to online customer communication and researched complex issues.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Providing a right first time service to internal and external customers. Processing any refunds due to customer. Identifying and understanding a customers needs by using the right questioning techniques.

Engaging customers in a positive and approachable manner Involved in the direct contact with customers by telephone, post and email.

Dealing with time sensitive issues in an urgent way.

Getting useful and informative feedback from customers.