Workforce Manager/Resource Manager with 8.10 years of experience in Bench Management, Capacity Management, Headcount Planning, Demand & Supply,Utilization,Skill Matrix, Availability,Underutilization.
Strong Analytical and problem-solving skills.
Good team player with effective communication skills and proven abilities in resolving issues.
Strong ability to make sound decisions and judgments.
Ability to work independently and function effectively with minimal amount of
supervision.
Ability to work in potentially time sensitive and pressure situations.
Leading a team of 4 and more members, and helping them build their career.
Overview
9
9
years of professional experience
Work History
Resource Manager
Coforge
06.2023 - Current
Analyzed resource allocation trends to develop strategies for optimizing resource utilization.
Tracked employee performance metrics related to resource management objectives.
Created reports and dashboards on resource availability, capacity planning, headcount planning and open/closed/fulfilled requirements.
Coordinated with Operations, Global Outsourcing, HR/Recruiting to analyze historical data and forecast demand.
Provided regular updates to stakeholders on the status of resource allocations and availability.
Collaborated with other departments to create training plans that would improve the efficiency of resources.
Provided guidance and support to team members on how best to utilize their available resources.
Evaluated new technologies and tools that could help optimize the use of resources within the organization.
Communicated with key stakeholders to determine project requirements and objectives.
Resource Manager/People Manager
Tech Matrix Consulting
02.2023 - 06.2023
Managing all resources within the existing and new projects.
Bench Management, ensuring resources get deployed internally as per company's
timelines.
Leading daily calls with the Program Managers and Delivery Manager to plan assignments, review and staff for customer demand, resolve conflicts.
Maintaining complete and regular active assignments, available supply, and customer demand status reporting, forecasts, and analysis.
Sharing various reports such as Availability, Underutilization, Bench report to
management on a daily and weekly basis.
Vendor Management : Coordination with all vendor partners, ensuring PO's are signed and shared on time, tracking and approving timesheets, invoicing with finance team.
Weekly connect with all people managers to discuss on their respective resources utilization.
Rewards/Voucher management for certifications.
Resource Manager
APISERO
10.2021 - 02.2023
Managing all MulesSoft and Salesforce resources within the existing and new projects
Bench Management, ensuring resources get deployed internally as per company's timelines
Leading daily calls with the Program Managers and Customer Success Manager to plan assignments, review and staff for customer demand, resolve conflicts, and identify assignment opportunities for our consultants
Maintaining complete and regular active assignments, available supply, and customer demand status reporting, forecasts, and analysis
Ensure that resource allocation, availability and forecast overviews are accurate and up-to-date and completed in a timely manner.
Provide workload balancing, prioritization, resource rescheduling and integration of resources into multiple projects in order to maintain optimal utilization of resources and increase consultant productivity
Be a strategic partner with higher management to provide long term resourcing insights, to support hiring plans, to calibrate organization change and optimize the supply of resources v/s demand
Sharing various reports such as Availability, Underutilization, Bench report to management on a daily and weekly basis
Ensuring that each engagement team is provided with the best team of people, combining industry experience with technical and functional knowledge
Partner with different teams to establish best practices for workforce planning; assess skills required to deliver on business strategy and evolve the resourcing model to ensure a competitive advantage in the war for talent