Ujjwal Roy
Summary
Focussed & dedicated professional with excellent communication, interpersonal, creative thinking skills with 6 years experience in the engineering industry, specializing in quality assurance, process improvement and developing quality standards. Skilled in utilizing IATF & ISO audit, SPC,MSA, Root-cause analysis, PFMEAs and PPAPs. Proven ability to drive process improvement initiatives and increase customer satisfaction. Adept at working collaboratively with engineering teams, suppliers and customers to ensure product quality. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sr. Engineer - Quality
Motherson Bergstrom HVAC Solutions Ltd
02.2022 - Current
- Implemented a system of process controls at various stages in the supply chain to reduce defects
- Developed inspection criteria for incoming materials based on customer requirements
- Assisted in developing procedures for inspection activities including sampling plans, acceptance criteria, documentation requirements
- Investigated causes of defective material returns from customers and worked with suppliers to develop corrective actions
- Evaluated potential suppliers during the sourcing process based on their ability to meet stringent quality standards
- Provided technical support to suppliers by troubleshooting manufacturing issues related to product quality
- Created detailed reports summarizing supplier performance metrics and quality issues for management review
- Developed and implemented supplier quality assurance processes to ensure parts met customer requirements
- Participated in vendor selection processes by evaluating capabilities against specific needs
- Analyzed data from supplier performance metrics to identify areas for improvement in product quality
- Performed root cause analysis on non-conforming products, identified solutions, and communicated results to suppliers
- Conducted process audits of suppliers to ensure compliance with customer specifications and regulatory standards
- Monitored supplier performance levels through regular visits and reviews of production facilities
- Maintained communication with suppliers regarding corrective action plans and monitored progress towards successful completion
- Coordinated user and third-party testing
- Collaborated with field staff and customers to evaluate and diagnose problems and recommended possible solutions
- Participated in daily stand-up meetings with development team members to discuss progress on assigned tasks
- Utilized statistical process control techniques such as SPC, DOE, GR&R, PPAP., for continuous improvement initiatives
- Verified accuracy of test results using appropriate measurement equipment such as calipers or gauges
- Coordinated the evaluation of new components and materials through testing and inspections.
QA Executive
Minda Industries Ltd
05.2017 - 02.2022
- Tracked quality issues with external customers, suppliers and internal plant operations
- Specified quality requirements of raw materials with suppliers
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans
- Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement
- Inspected products and worker progress throughout production
- Recorded, analyzed and distributed statistical information
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction
- Reported production malfunctions to managers and production supervisors
- Implemented new quality assurance and customer service standards
- Collected production samples regularly and performed detailed quality inspections
- Determined quality department standards, practices and procedures
- Assured consistent quality of production by implementing and enforcing automated practice systems
- Assisted in the development of new products by providing feedback on potential design changes that could improve product reliability or enhance user experience
- Conducted Quality Assurance audits to evaluate product performance against established standards
- Collaborated with cross-functional teams to ensure on-time delivery of high-quality products that meet customer requirements
- Analyzed customer feedback to determine areas of improvement and develop corrective action plans
- Developed and implemented process improvements to increase customer satisfaction levels
- Monitored production processes for conformance with established guidelines
- Investigated escalated customer quality complaints using advanced analytical techniques
- Trained personnel on proper use of inspection equipment, software applications, and other tools used in the quality assurance process
- Maintained accurate records of all inspections performed as well as any discrepancies found during testing
- Performed root cause analysis to identify and resolve customer quality issues in a timely manner
- Participated in design reviews to provide input on potential quality concerns associated with new products
- Created reports detailing trends in customer quality issues and proposed solutions.
Education
Bachelor of Engineering - Mechanical Engineering
Global Academy of Technology - Affiliated to VTU
12th CBSE - Science
Allahabad Public School
10th - undefined
Indian Public School, CBSE Board
Skills
- Critical thinking
- Adaptable
- Supervision
- QC tool
- SAP
- Quality systems
- MS Office
- Regulatory Compliance Assurance
- Maintaining Quality Assurance Standards
- Supplier Auditing
- Defect Investigations
- Commodity-Related QA
- Quality Inspection and Control
- Company Quality Standards
- Cause and Effect Analysis
- Inspection Methods
- Sustainable Engineering
- SAP Systems
- Creative Solutions
- 5S Principles
- Standard Methods
- ISO Quality Standards
- Corrective Actions
- Process Validation
- Active Learning
- Audit Rating
- Customer Satisfaction
- Selecting Suppliers
- Supplier Quality Management
- Process Measurements
- Team Meetings
- Technical Presentations
- Mathematical Calculations
- Emergency Preparedness
- Organizational Systems
- KPI Monitoring
- Document Production Problems
- Quality Management
- Quality Assurance
Certification
CATIA V5
Languages
English, Fluent
Hindi, Native
Awards
Silver Medal - CFT - Quality Improvement
NH Circle - HMSI - Customer Complaint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Sr. Engineer - Quality
Motherson Bergstrom HVAC Solutions Ltd
02.2022 - Current
QA Executive
Minda Industries Ltd
05.2017 - 02.2022
Bachelor of Engineering - Mechanical Engineering
Global Academy of Technology - Affiliated to VTU
12th CBSE - Science
Allahabad Public School
10th - undefined
Indian Public School, CBSE Board
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