Ujjwal Singh
Calgary
Summary
A seasoned professional with rich background in driving, warehouse, retails and security services. Excelled in enhancing operational efficiency and customer satisfaction. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality and known for achieving results and ensuring customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard (on Call)
Guardian World
11.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
Retail Associate
Walmart
10.2024 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
Uber Driver (Part- Time)
Uber
04.2024 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Ensured a high level of customer satisfaction through courteous and professional interactions.
Warehouse Worker
Walmart Royal Oak
06.2024 - 10.2024
- Preparing the required fixtures well in advance in coordination with the people working in the store.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
- Operated Ryder truck to deliver fixtures efficiently and safely.
- Managed the safe and prompt delivery of items, maintaining high standards of service.
Crew Member
Mcdonalds, Sage hill
06.2024 - 08.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
JBT -
Maharshi Dayanand University
05.2022
B. Ed. -
Maharshi Dayanand University
05.2020
B.A. -
Delhi University
05.2018
Skills
- Verbal and written communication
- Adaptable to change
- Punctuality
- Customer relation skills
- Improving Operations
- Quick thinking
- Record keeping strengths
- Positive attitude
- Teamwork and collaboration
- Customer service
- Safe driving
- Dependable and reliable
- Multitasking and organization
- Attention to detail
- Clean driving record
Certification
- Class-4 driving license (Q) with Airbrakes training
- First Aid & CPR/AED – Level C (BL)
- Alberta Public Safety and Emergency Services- Basic Security Training
- CPIC with Vulnerable sector check
Extra-Curricular Activities
Won prizes in various essay writing competitions in inter school competitions. Participation in poster making on various themes and quiz competitions. Cultural activities and sports Enthusiastic
Commitment
I ensure you punctuality, obedience and will work hard to contribute towards your organization’s goals along with fulfilling my career expectations.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Security Guard (on Call)
Guardian World
11.2024 - Current
Retail Associate
Walmart
10.2024 - Current
Warehouse Worker
Walmart Royal Oak
06.2024 - 10.2024
Crew Member
Mcdonalds, Sage hill
06.2024 - 08.2024
Uber Driver (Part- Time)
Uber
04.2024 - Current
B. Ed. -
Maharshi Dayanand University
B.A. -
Delhi University
JBT -
Maharshi Dayanand University
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