Ujjwal Dhakan
Sectoer-10,c-59,flat No-204,shantinagar,Mira Road ( East )
Summary
Highly motivated Manager with extensive experience in building and maintaining strong client relationships . Seeking a challenging role in a dynamic organization where one can utilize the skills to drive business growth and contribute to the overall success of the company. Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Relationship Manager
Godrej Captial
05.2023 - Current
- Worked with Godrej Housing Finance and Godrej properties limited departments to facilitate communication and deliver personalized solutions to customers.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products like insurance with the net Value penetration of 3%.
Summer Internship
Amul
05.2022 - 07.2022
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Interacted with restaurants 15 restaurants owners in-person to provide information.
- Developed and maintained relationships with key internal stakeholders.
Education
MBA - Marketing
Welingkar Institute of Management And Studies.
Mumbai 04.2001 -
Bachelor of Management Studies - Marketing
Thakur College of Science And Commerce
Mumbai 04.2001 -
Secondary Education - Commerce
KES Shroff College
Mumbai 04.2001 -
Primary Education -
Shantinagar High School
Mumbai 04.2001 -
Skills
Excellent Communication
Client Engagement
Customer Service
Relationship Building with customers
Value Selling
Certification
The complete communication skills masters for life
Timeline
Relationship Manager
Godrej Captial
05.2023 - Current
Summer Internship
Amul
05.2022 - 07.2022
MBA - Marketing
Welingkar Institute of Management And Studies.
04.2001 -
Bachelor of Management Studies - Marketing
Thakur College of Science And Commerce
04.2001 -
Secondary Education - Commerce
KES Shroff College
04.2001 -
Primary Education -
Shantinagar High School
04.2001 -