Ulaganathan Senthil Kumar

Experienced Business Architect with a proven track record of success in leading digital transformation initiatives with top-notch implementation and project management abilities. I have held senior positions at top-tier companies including Maveric Systems, Cognizant Technologies and Wipro.

20 years of Financial services and 13 years of Temenos Transact expertise lies in business strategy, agile project management, and design thinking. I have a strong commercial acumen and excellent communication skills. Notable accomplishments include overseeing the End to End implementation of Temenos T24 in large core banking implementation projects – Temenos T24 Retail & Private across various geographies.

Strong expertise in planning and managing Functional delivery - Plan and conduct Process Led Workshops, document and convert gaps to high level solutions, work closely with Temenos delivery counterparts for organizing core deliveries.

Good experience in managing post live support engagements. Dedicated to detail-oriented leadership and goal-oriented planning. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams.

Conducted thorough market research to identify trends and opportunities for business expansion.

TLC Certification – “ACCREDITED” in the year 2019

Payment Wallet Implementation & Electronic Money Institute for a large Wallet service provider in UK

Business Architect – Feb 2022 – till date

Client, based out of UK runs a large Wallet service built on native mobile apps (Android & iOS) supported by multiple on prem standalone applications wanted to migrate to the Temenos SaaS offering replacing multiple existing systems with Transact and the existing mobile apps built on Infinity Mobile – Fabric and Visualizer

Client has also applied for an Electronic Money Institute license with the UK regulator. The second project for this client involves a greenfield implementation of Transact Retail Banking on Temenos SaaS. Other Temenos projects involved in this engagement are TPH, FCM, TDH.

• Primed the Discovery session with the client – to understand the AS IS Payment wallet business flows covering the end to end applications; setup multiple sessions with the relevant business owners and understand the existing processes
• Identify Applications that can be transformed into Transact and applications that needs to be built on Infinity platform
• Collate High Level Gaps list and setup successive sessions with the Temenos CIO consultants on solutioning
• Managed multiple functional teams – across Transact, TPH, Infinity and FCM capabilities. Projects executed with high level of efficiency, ensuring timely delivery and high-quality results.
• Developed and maintained strong relationships with clients, resulting in increased business opportunities.
• Plan, monitor and execute PLW sessions – for the Electronic Money Institute, with the Client SMEs
• Part of the team that conceptualized and designed an enhanced/detailed Customer Onboarding Journey covering Ultimate Beneficiary Owner (UBO) which was not available in the base product
• Define enhanced Customer Risk Assessment Scoring (CRA) for FCM based on the bespoke Corporate Onboarding journey.

Garanti Bank Transact re-implementation

Functional Architect (Lead) - Jun 2022 – till date

Currently running on multiple instances of T24 across Netherlands and Germany, the client wants a single platform to be maintained across both the regions. The Phase 1 of the implementation program aims at out of the box product features implementation with no local customizations

• Process Led Workshops planning – for Securities, Treasury and AA modules
• Run PLW sessions along for Securities and Treasury – walk the clients through the OOTB process flows and record gaps; preparation & maintenance of Delta Log/Action Log
• BSDD preparation; CCE configuration and sign-off
• Product & system configuration for Securities and AA modules

Project Jewel - Standard Chartered Bank (Singapore)

Functional Consultant/ Squad Lead - Mar 2022 – Jun 2022

Bank's Private Banking platform was already running on Transact. Multiple legacy applications were in use for Retail wealth in Order/Trade processing. Bank decided to converge both Retail and Private Wealth operations into a single core banking platform thereby leveraging Private Wealth offerings to Retail wealth customers also.

• Manage an entire squad dealing in Fixed income and Structured Notes related developments
• Provide Functional solution for the items in product backlog owned by PO
• Work with Developers to ensure technical solution aligns with requirements
• Manage the Temenos L2 delivery per release cycle
• Work with up/downstream vendors and manage data transfer in/out for modules owned in squad
• Complete POC for multiple interim solutions – related to Structured Notes and Fixed income trades creation in transact

Bank Julius Baer

Delivery Manager - Jun 2021 – Dec 2021

Private Banking core banking platform went live in 2018 and currently runs on R19. CTB (Change the Bank) program manages all post live changes intended to the platform. RTB (Run the Bank) post live support program manages noncritical production incidents that require a T24 change.

• Manage overall Book of Work for RTB quarterly releases.
• Analyse criticality, impact analysis and feasibility; Finalize prioritization items from ~400 issues and line up for every release
• Manage the Temenos L2 delivery per release cycle
• Consult with Business users across multiple groups on the issues and clarifications
• Overall delivery responsibility of project delivery for the CTB projects – Efforts estimation, timelines management, vendor delivery management, delivery tracking

SAMLINK Core Banking Transformation

Lead Business Analyst - Aug 2019 – May 2021

Multiple Bank Groups running on an ageing Mainframe application aiming to fully transform into a Digital Core Banking platform managed by Cognizant over cloud

• Offshore Lead BA managing a functional team of 15+ BAs across multiple functional areas
• Plan and conduct Process Led Workshops for Lending to the Bank groups
• Hiring Manager at Offshore – Responsible for identifying profiles for the open opportunities
• Prepare overall functional delivery plan across multiple modules
• Review Functional gaps documented – Manage delivery of BRD for L1/L2 gaps and BSDD for L3/L4 gaps in Lending
• Manage overall progress of Functional deliverables completion from Offshore
• Conduct Delivery review meetings with the clients and acquire feedback.
• Escalation point of contact for functional delivery
• Conduct Review sessions for BRD/BSDD with Bank groups and track till sign off
• Prepare RCA for functional deliveries. Work with Delivery excellence organization to identify areas of improvement and increase quality of deliverables
• Review HLS for L1/L2 gaps and check 100% functional coverage
• Closely track PACS tickets and ensure timely delivery from Temenos
• Participate in Interface requirement and design sessions
• Support Data Migration/Data Warehouse design
• Proactively raise Risks/Issues and track them to closure
• Track and present the status of Requirement completion progress

Bank Julius Baer – Private Wealth Implementation

RTB Support Lead (Offshore)/Lead Business Analyst (Offshore) - Jan 2016 – Mar 2019

Private Wealth transformation program for a very large Swiss Based Private Bank’s operations in Asia. Post live support for this implementation program

• Responsible for Level 2 and Level 3 support activities from Offshore. Ensure all agreed SLA requirements are met from Offshore
• Plan/Mitigate risks arising out of potential SLA breaches – due to internal and external contributors.
• Fully responsible for the Incident Management, Change Management, Problem Management, Release Management and Patch Management activities
• Collate and Present the Key Performance Indicators month on month to the key stakeholders in the monthly meetings. Ensure KPI levels are at par with the agreed levels
• Lead Business Analyst (Offshore) to manage the full Functional delivery (Team Size: 12+) – Responsible for timely delivery of all functional artefacts from Offshore
• Participate in the Requirement gathering sessions, record gaps and prepare BRD
• Prepare BSDD (Functional) for the technical teams in the Cash stream
• Prepare and maintain Master Gaps sheet for all functional gaps and track progress
• Lead BA for Cash stream – (Treasury and Cash Modules) and ensure all identified gaps till completion of UAT

Temenos US – T24 US Country Model Bank – Retail

Product Consultant : Mar 2015 – Jul 2015

Client                    : Temenos India

Temenos US Model Bank is being developed to help the new clients in the region address US specific Business needs and regulatory requirements. Cognizant engaged in Testing the below key modules. The testing phases involve the System Testing and the System Integration Testing of the various developments

• Participate in the Functional walkthrough sessions and understand Business requirements
• Reviewing functional and technical specifications for the core and local developments. Raise issues/queries against requirements and follow up till specification updates/query resolution
• Present Business cases with the Development team; help them understand requirements better
• Assist the System Testing team with transforming the business requirements into business scenarios and in turn generate test scenarios
• Single Point of contact between the Offshore Temenos technical teams and the Onshore Temenos US SMEs and coordinate the project delivery
• As a Defect Manager - Chair defect triage meetings between onsite and offshore and track all defects
• Support SIT testing and proactively identify issues and risks and work towards closing them

A. Lloyds Bank – Implementation of T24 R12 Private Wealth Management

B. Lloyds Bank - Implementation of T24 ARC IB Internet Banking

Functional Consultant/Test Manager (Offshore & Onsite)

Jan 2011 – May 2014

Project SIP (Structured Investment Program) was aimed at implementing a new investment platform for Wealth & International arm of LBG with the aim of providing improved client services through an automated portfolio rebalancing, tax efficient investments, and more straight through processes for middle and back-office. Lloyds Bank International chose ARC IB (the proprietary Internet Banking product) from Temenos to provide Internet Banking solution for its International Retail Banking businesses

• Reviewing functional and technical specifications for the core and local developments
• Participating in the definition and playback sessions being responsible with challenging the solutions proposed by the vendor and ensuring they cover the requirements correctly
• Participate in Business Workshops and plan for System Integration IT landscape with multiple interfaces
• During UAT, assumed the role of UAT test manager at Onsite and managed the UAT testers from the Bank
• Provide Functional guidance to the Business testers during UAT
• Arranged End to End testing of the Interfaces during UAT by liaising with the various platform teams and completed E2E successfully.
• Frequently interact with the Temenos offshore/onsite teams and assist in faster TAT of defects.
• Actively participate in the offshore Quality Gate exercises conducted in the Temenos premises and validate the quality of code being delivered.