Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Timeline
Generic

Ullas DP

Lead Business Analyst
Bengaluru

Summary

Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
3
3
Certifications

Work History

Lead Business Analyst

ITC Infotech Pvt Ltd
Bengaluru
08.2021 - Current


- Lead Business Analyst with expertise in end-to-end product deployment, software configuration, and product backlog management.

- Skilled in custom application development and collaborating with software developers to meet client objectives.

- Experienced in Agile project management and conducting daily Scrum meetings for reporting on deliverables.

- Proficient in data reporting with a focus on delivering Power BI reports to senior management for performance insights.

- Adept at configuring software platforms, including Adobe's Acrobat Sign, for seamless organizational use.

- Effective in bridging the gap between business needs and technology by configuring the Service Now platform for enhanced productivity.

- Strong background in eliciting and documenting functional business requirements for various projects.

- Experienced in translating business requirements into technical specifications for development teams.

- Skilled in designing dashboards based on functional business requirements to optimize user experience.

- Act as a liaison between development teams and business stakeholders to ensure clear communication and understanding of requirements.

- Contributed to the development of Data & Analytics and Reporting credentials through collaboration with stakeholders.
.

Program Manager

Stellapps technologies Pvt Ltd
Bengaluru
10.2019 - 08.2021
  • Building and scaling new company from scratch and enabling business with technology products and multiple customer friendly features
  • Directed 7 simultaneous projects to boost business opportunities by 60%.
  • Oversaw development, implementation and maintenance of 20+ processes within IT framework.
  • Part of provision of loans and insurance to farmers who poured milk and closed 100+ loans in 3 months
  • Administered more than INR 2crores budget and tracked expenses.
  • Led change management initiatives and designed functional area infrastructure to support demand planning and supply strategy.
  • Achieved 96% inventory reduction by developing and implementing optimization methodologies for accounting processes.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes

Business Analyst

ITC Infotech Pvt Ltd
Bengaluru
07.2017 - 10.2019
  • Had launched 3 products successfully and executed more than 15 enhancements for projects
  • Awarded for stakeholder management and execution of project
  • Built good relationship between 4 cross functional teams under zero authority
  • Handled Enterprise Performance Management: Data analytics using Power BI and worked with CXOs to drive strategies to increase revenue
  • Awarded for delivering visualizations which helped top management to carry out 2019-2020 financial year planning
  • Collected 10%+ more ideas from stakeholders than historical best.
  • Supported more than 100 Business development managers in helping them to forecast revenue and solved more than 200 tickets with 100% accuracy.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.

Education

MBA - Marketing

Alliance School of Business
Bengaluru
02.2015 - 07.2017

Bachelor of Engineering Technology - Computer Science

Sri Siddhartha Institute of Technology,
Tumkur
02.2010 - 07.2014

Skills

Identification of customer requirements

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Accomplishments

  • Awarded for Implementation of Adobe's Digital Signature platform for entire organization
  • Achieved 98% SLA by introducing Service Now for ticketing tasks.
  • Awarded for developing the quickest and most accurate Power BI dashboards to enable senior management on analyzing company's performance
  • Designed a workflow solution for mooMark Pvt Ltd, resulting in creating a subsidiary within 3 months of Idea generation.
  • Led team to meet 98% of SLAs by streamlining business processes and identifying areas for improvement.
  • Helped in acquiring 2 customers to the new subsidiary which is apart from the job role in Stellapps Pvt Ltd
  • Collaborated with team of 50 in the development of mooMark Pvt Ltd.

Certification

SQL

Software

Visio

Excel

Power BI

Balsamiq

ChatGPT(Prompt)

Timeline

SQL

04-2022

Lead Business Analyst

ITC Infotech Pvt Ltd
08.2021 - Current

Fundamental of machine learning

05-2021

Python Training - 2 months

05-2021

Program Manager

Stellapps technologies Pvt Ltd
10.2019 - 08.2021

Business Analyst

ITC Infotech Pvt Ltd
07.2017 - 10.2019

MBA - Marketing

Alliance School of Business
02.2015 - 07.2017

Bachelor of Engineering Technology - Computer Science

Sri Siddhartha Institute of Technology,
02.2010 - 07.2014
Ullas DPLead Business Analyst