Dynamic Associate Analyst with a proven track record at Novo Nordisk, excelling in project management and process improvement. Spearheaded the Coupa invoicing tool implementation, enhancing operational efficiency across 20+ countries. Adept at stakeholder engagement and employee training, driving team success through innovative solutions and data analysis.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Advance Analyst
Novo Nordisk Service India Pvt Ltd
Bangalore
06.2024 - Current
Implemented the Coupa invoicing tool to handle the invoice processing activity for the accounts payable process of 15+ countries, which covered more than 50% of the organization's volume, handling the invoicing activity.
As part of the core implementation project team, I performed the role of project lead to enable a smooth go-live of the system.
Designed the workflow tool to enable the change of the processing of invoices from SAP to Coupa.
Provided all the logical and technical parameters for the technical teams to capture the details on the invoices in more automated ways.
Collaborated with cross-functional teams to ensure timely completion of projects.
Provided training to over 60 employees on the new tool to be able to handle the activities in the system.
Playing a key role in the alignments between different stakeholders included the system management teams, local finance teams, processing team, and query management team by creating reports detailing findings and recommendations to improve the process.
Managed the team of 20+ members in order to meet the daily targets.
Planned backup for each of the team members, along with proper training plans and shared responsibilities, to ensure smooth handling of day-to-day activities.
Improved the payment of invoices on time, along with the cycle time of invoice processing, by analysing various issues, addressing them with proper recommendations, and implementing the same along with stakeholder alignments.
Performed a review of all process-related documents, including SOPs, to ensure they are updated on a regular basis.
Evaluated the operational performance of teams facing difficulties to determine possible remedies (teams' capacity vs. expectation).
Assessed the requirement of the team capacity to handle the current activities, along with future growth, and was involved in increasing team capacity to meet the expectations.
Associate Analyst
Novo Nordisk Service India Pvt Ltd
Bangalore
10.2020 - 05.2024
Performing month-end accruals for invoices that are not posted during month close.
Responsible for implementing the BOT for processing invoices and performing reports wherever possible.
Managed multiple projects (Power BI, Coupa implementation). automation of invoice processing, achieving KPI targets) simultaneously while meeting strict deadlines.
Created detailed technical reports highlighting findings to diverse stakeholders.
Responsible for performing the testing in the case of implementing system changes. Reviewing the vendor balances, clearing vendor accounts, and following up on open balances to ensure that open items are in control.
Reviewing and clearing GR/IR accounts, and reporting the same during month-end, along with the variations.
Processing of invoices related to leasing with respect to IFRS 16 guidelines for 20+ countries in the European regions.
Resolving queries related to invoice processing from Line of Business and vendors.
Participated in cross-functional teams to provide input on operational issues.
Built and strengthened client relationships to form long-lasting, profitable bonds.
Senior Professional B2
Novo Nordisk Service India Pvt Ltd, Bangalore
Bangalore
06.2019 - 09.2020
Responsible for the smooth processing and payments of vendor invoices for 20+ countries in the European region.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Responsible for performing the testing during the system upgrade.
Performed the activities related to quality checks and internal auditing activities related to invoice processing, and vendor or employee creation activities.
Performed operational reports related to KPIs for various stakeholders of 20+ countries in Europe.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Prioritized and organized tasks to efficiently accomplish organizational goals, along with individual goals.
Collaborated closely with stakeholders, including professionals and management staff, to meet all deadlines during month-end and year-end closure.
Senior Professional B1
Novo Nordisk Service India Pvt Ltd, Bangalore
Bangalore
09.2013 - 05.2019
Responsible for handling invoice processing activities and vendor creation for the U.S.A. and Canada.
Performing a scan of invoices manually in the initial phase. Later, I brought automations through Marco and a software tool for converting the images.
Conducted testing of software and systems to ensure quality and reliability.
Performed testing and provided relevant feedback to the technical team for the system changes.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Performed KPI and operational reports in order to ensure that all the deliverables are met by the team.
Performed quality checks and internal controls.
Responsible for the Sarbanes-Oxley audit review process related to invoice processing.
Maintained updated knowledge through continuing education and advanced training.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Recognized by management for providing exceptional service with a high level of accuracy and efficiency.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked effectively in team environments to make the workplace more productive.
Worked with cross-functional teams to achieve goals.
Ensured to update the SOPs in a timely manner, and backups are trained on a regular basis for all activities handled.
Performed the balance sheet review and fluctuation analysis, with commentary for senior management for quarter close and year-end close.
Performed intercompany reconciliation, identified any potential issues for balance differences, and resolved them on a timely basis.
Professional
Novo Nordisk Service India Pvt Ltd, Bangalore
Bangalore
01.2011 - 09.2013
Responsible initially for capturing data from invoice details to the system for Denmark.
Later, I was introduced to the SAP system and the handling of invoices in SAP during 2012.
Learned invoice processing for the USA and Canada.
Completed day-to-day duties accurately and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
I learned the process and exceptions very quickly, and I got additional responsibilities and opportunities to handle more activities.
Handled all assigned activities with high accuracy and efficiency.
Meet all deadlines during month-end and year-end closing.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Recognized by senior management for the high quality of services provided.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Achieved cost-efficiency by developing functional solutions to problems.
Utilized various software and tools to streamline processes and optimize performance.
Education
MBA - Finance And Banking
JSS Center For Management Studies
Mysore
06-2010
BBM - Finance
SBRR Mahajana First Grade College
Mysore
03-2008
Skills
Accounting knowledge
Project management
Process improvement
Stakeholder engagement
Invoice processing
Technical troubleshooting
Operational efficiency
Cross-functional collaboration
Employee training
Trends analysis
Data Analysis
Accomplishments
Awarded Employee of the Year for 2023
Languages
Kannada
First Language
English
Proficient (C2)
C2
Hindi
Beginner (A1)
A1
Certification
Global Finance Academy training is conducted internally, covering the entire value chain
Clear 1-star project certificate for the process improvements