Uma Arya
KH NO. 53/9, GF , BLOCK E-2, NEAR SHIV MANDIR, PRADHAN ENCLAVE , BURARI, NEW DELHI
Summary
Compassionate Education Counselor known for high productivity and efficient task completion. Skilled in student guidance, development of educational plans, and conflict resolution. Excel in communication, empathy, and problem-solving to support students' academic and emotional needs. Ready to leverage these skills to facilitate positive outcomes in diverse educational settings.
Overview
18
18
years of professional experience
Work History
Education Counselor
ALLEN INSTITUTE
Delhi
06.2024 - Current
- Developed and implemented a guidance curriculum to support students' academic, career, and social-emotional development.
- Assisted students in developing postsecondary education plans by providing information on college admissions requirements, financial aid options, and scholarship opportunities.
- Collaborated with faculty members to identify at-risk students and develop appropriate interventions.
- Facilitated small group counseling sessions focusing on topics such as study skills, time management, test anxiety, bullying prevention.
- Conducted individual student meetings to discuss educational objectives and provide personalized advice.
- Maintained comprehensive student records including progress reports, attendance records, and discipline referrals.
- Coordinated with outside agencies to ensure that all students had access to necessary mental health services when needed.
- Utilized data analysis techniques to assess the effectiveness of school counseling programs and make programmatic adjustments accordingly.
- Developed outreach programs for underrepresented student populations to promote college readiness awareness.
- Provided crisis intervention services as needed in response to major life events or traumatic experiences impacting students' academic performance.
- Monitored standardized testing results in order to inform instruction and inform parents about their child's progress.
- Engaged in professional learning activities related to best practices in school counseling.
- Organized college fairs for high school seniors interested in exploring higher education options.
Education Counselor
AAKASH EDUCATIONAL SERVICES LIMITED
Delhi
11.2015 - 02.2024
- Established collaborative relationships with parents and guardians in order to provide effective care for their children.
- Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
- Educated staff members about mental health issues affecting students so they can better respond appropriately to those needs.
- Researched best practices in the field of counseling in order to stay current on evidence based treatments.
- Implemented therapeutic techniques such as cognitive behavioral therapy, dialectical behavior therapy, mindfulness training., into practice.
- Provided individual and group counseling sessions for clients.
- Maintained accurate and up-to-date records of client progress and treatment plans.
- Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, and other professionals.
- Developed and implemented a guidance curriculum to support students' academic, career, and social-emotional development.
- Assisted students in developing postsecondary education plans by providing information on college admissions requirements, financial aid options, and scholarship opportunities.
- Collaborated with faculty members to identify at-risk students and develop appropriate interventions.
- Facilitated small group counseling sessions focusing on topics such as study skills, time management, test anxiety, bullying prevention.
- Conducted individual student meetings to discuss educational objectives and provide personalized advice.
- Maintained comprehensive student records including progress reports, attendance records, and discipline referrals.
- Coordinated with outside agencies to ensure that all students had access to necessary mental health services when needed.
- Developed outreach programs for underrepresented student populations to promote college readiness awareness.
- Monitored standardized testing results in order to inform instruction and inform parents about their child's progress.
- Provided crisis intervention services as needed in response to major life events or traumatic experiences impacting students' academic performance.
Administrative Executive
Synergy Waste Management Pvt. Ltd.
Delhi
11.2014 - 10.2015
- Organized and maintained executive calendar of appointments, meetings, conferences and travel itineraries.
- Developed and implemented procedures to streamline workflow processes in the department.
- Provided administrative support to executives including fielding telephone calls, responding to emails and scheduling meetings.
- Assisted with preparation of budgets for various projects; monitored expenses against budget allocations.
- Coordinated project activities among multiple departments; tracked progress towards goals and deadlines.
- Maintained confidential files related to personnel matters and sensitive business information.
- Compiled data from various sources for use in preparing reports or presentations for senior management.
- Processed purchase orders for office supplies, equipment and services as needed.
- Created spreadsheets using MS Excel to track program performance metrics.
Key Accounts Executive
A.P. AGENCIES
Delhi
05.2013 - 11.2013
- Developed and implemented strategies to increase sales from key accounts.
- Analyzed customer data to identify potential opportunities for growth.
- Presented new products and services to customers in order to drive revenue growth.
- Negotiated contracts with key accounts to ensure favorable terms and conditions.
- Conducted market research on competitor activities, trends, pricing and product offerings.
- Managed customer relationships to ensure satisfaction and loyalty.
- Maintained accurate records of customer information, sales activities and other relevant data.
Showroom Hostess
ARCHIES LIMITED
Delhi
12.2006 - 04.2013
- Greeted customers upon entering showroom, providing them with information regarding products and services.
- Provided customer service to visitors by answering questions, responding to complaints, and addressing issues in a timely manner.
- Assisted customers in selecting merchandise based on individual needs and preferences.
- Maintained an organized and clean showroom environment, ensuring items were properly displayed for maximum visibility.
- Updated records of sales, inventory levels, and customer information as necessary.
- Created visually appealing displays that highlighted featured products and promotions.
- Resolved customer inquiries quickly and efficiently through phone calls or emails.
- Prepared promotional materials such as flyers and brochures to advertise upcoming events or specials.
- Demonstrated product features to potential buyers in order to increase sales.
- Managed the opening and closing procedures of the store including securing the premises at closing time.
- Ensured compliance with all safety regulations while working around hazardous materials or equipment.
- Trained new staff members on proper showroom hosting techniques as well as company policies and procedures.
- Performed daily inspections of the facility to ensure its upkeep was maintained according to standards set forth by management.
- Identified and reported shrink, damages and accidents to management.
Education
CTE COURSE -
IGNOU
MAIDANGARI DELHI12-2010
Bachelor of Arts -
DELHI UNIVERSITY
GTB NAGAR DELHI04-2005
Skills
- Instructional Strategies
- Academic advising
- Student Motivation
- Parent-teacher collaboration
- Career Planning
- Academic Support
- Individual Counseling
- Student Support
Languages
Hindi
First Language
English
Elementary (A2)
A2
Timeline
Education Counselor
ALLEN INSTITUTE
06.2024 - Current
Education Counselor
AAKASH EDUCATIONAL SERVICES LIMITED
11.2015 - 02.2024
Administrative Executive
Synergy Waste Management Pvt. Ltd.
11.2014 - 10.2015
Key Accounts Executive
A.P. AGENCIES
05.2013 - 11.2013
Showroom Hostess
ARCHIES LIMITED
12.2006 - 04.2013
CTE COURSE -
IGNOU
Bachelor of Arts -
DELHI UNIVERSITY
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