Goal-oriented facility maintenance trained professional with exceptional leadership, problem-solving, and multitasking skills. A senior administrator and facility manager with 16 + years of expertise reducing costs. Organized and dependable candidate who succeeds at managing several priorities while maintaining a positive attitude. Willingness to accept additional responsibilities in order to attain team goals. Skilled Facilities Manager with talent for building relationships, directing maintenance workers, and offering technical support to owners and tenants. Forward-thinking problem-solver with top-notch planning and decision-making skills.
Hi, I’m
Uma Devi
Bangalore
Summary
Overview
16
years of professional experience
Work History
EagleViewBangalore
Admin & Facilities - Manager
4 2022 - 03.2024
Job overview
- Established workflow and footfall processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Evaluated facility operations and personnel for safety and compliance with health regulations.
- Directed tenant improvements to meet contractual demands and update building areas
- Account for building usage and organizational needs when planning maintenance activities
- Performed start-up functions on systems based on project plans, specifications, and contract documents
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services
- Led facility management staff and consultants in producing business plans that focused on facility operations
- Manage parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants
- Managed security and access control by overseeing surveillance camera, alarms, and card access systems for facility safety and security
- Tracked and documented operational and financial records to perform analysis of performance and costs
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants
- Maintained inventory and ordered supplies to keep facility resources readily available
- Created sustainable improvement initiatives for efficient use of energy
- Event Management, organizing meetings and conferences, making travel arrangements, and making hotel reservations for guests & foreign delegates
- Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions
- Acting as info-hub for providing administration-related information and supervising administrative activities like general administration, verification of stationery stock, courier, pest control, housekeeping, cafeteria, etc
- Ensure safe, collaborative, and productive environment for all employees
- Organized regular safety drills
- Managed compliance to keep organization operating within legal and regulatory guidelines
- Negotiated & finalized service agreements with reliable contractors for execution of servicing works as per budgeted parameters
- Overseeing administrative functions like Leadership visit transport, housekeeping, maintenance & up-keep of establishment
- Ensured effective rendering of services like Housekeeping, Security, Cafeteria, Transport, Office Equipment, etc
- Identified cost-effective & reliable vendors and suppliers for purchase of requisite materials
- Controlling all maintenance and facilities spending in line with budgeted levels
- Managed new employee orientation, onboarding, and offboarding processes
- Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
- Responded to building emergencies and oversaw repairs.
- Developed and implemented policies and procedures to ensure efficient operations of transportation department.
- Supervised th team of drivers, dispatchers, and customer service representative
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Assisted in developing business continuity plans for high-risk scenarios or emergency situations.
- Maintained records of payments, vendor pricing, energy usage, and activity reports.
- Reduced transportation costs through careful analysis of carrier contracts and negotiation of favorable terms.
- Fostered culture of safety within organization by conducting regular training sessions on safe driving practices and workplace hazard
Enstoa India Pvt. Ltd.Bangalore
Manager Administration
02.2017 - 07.2019
Job overview
- Played key role for setting up India office, including identifying location, building, vendors, etc
- Taking feedback from department heads about confirmation of employees, handing out appraisal letters and communicating changes in levels/compensation to Finance Department
- Developed & implemented staff welfare policies and managed activities such as travel insurance, etc
- Ensured prompt resolution of employee grievances to maintain cordial management-employee relations
- I arranged relocation projects from all over world, which included arrangement for their home and family
- Regulated work permits, visas, visitor visa documentation, company vehicles, and any country-specific documents for district office international service employees and their families
- Vendor Payment processing by QuickBooks accounting software
- Employee Reimbursement Processing
- I oversaw corporate events designed to connect and support employees at work and outside of work
- Controlled expenses to meet budget requirements
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
- Updated reports, managed accounts, and generated reports for company database
- Coordinated customer, vendor, and stakeholder relations for smooth communication flows
- Facilitated onboarding of new hires by verifying documentation, entering data into HR systems and coordinating with other departments.
- Coordinated with human resources department to handle payroll and personnel databases.
- Coordinated with various internal stakeholders such as finance teams, IT teams for successful completion of assigned tasks.
- Researched potential vendors to identify cost-saving opportunities related to office supplies or services.
- Compiled data from various sources to create statistical summaries related to visa processing activities.
- Supported visa processing operations by verifying applicant information and documents.
Caterpillar India Pvt. Ltd.Bangalore
Office Manager
05.2007 - 01.2017
Job overview
- Managed administration for Industrial Power Systems Division (IPSD) Bangalore Office and Hosur Factory
- Worked as single point of contact for business unit in India for all administrative functions
- Managed office operations while scheduling appointments for department managers
- Make travel and accommodation arrangements
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Ensured effective rendering of services like Housekeeping, Security, Cafeteria, Transport, Office Equipment, etc
- Identified cost-effective & reliable vendors and suppliers for the purchase of required materials and services
- Developed vendors and managed contracts for obtaining timely procurement of materials at favorable terms
- Organized and coordinated conferences, panels, offsite team meetings, corporate events, luncheons, interviews, and internal and external meetings
- Played key role in establishing new office for business unit and lead Look and Feel Project
- Specialized in handling office administration, inter-office correspondence, confidential emails, quotations, monthly billing, etc
- Event Management, organizing meetings, conferences, making travel arrangements, and hotel reservations for guests & foreign delegates
- Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions
- Managed events and arranged visits of top management to India (Ex CEO, CFO)
- Rendered international service employee relocation support within business unit
- Supported HR and department leadership team during recruitment process by actively participating in orientation and onboarding processes
- Regulated work permits, visas, visitor visa documentation, company vehicles, and any country-specific documents for district office international service employees and their families
- End-to-end managements of international assignments, including managing external vendors providing services like relocation, immigration, tax service and core expatriate data for long term and short-term assignments, business travelers, local and permanent international moves
- Helped in expense claim & tracking expenses related to travel, planning calendar scheduling for Senior Management Executives
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Coordinated special projects and managed schedules
- Developed and maintained successful relationships with vendors, suppliers, and contractors
- Improved safety procedures to promote employee well-being and safety and protect the company from potential liability
- Built excellent employee experience through culture of service and execution of employee assistance programs
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Updated reports, managed accounts, and generated reports for company database
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Monitored driver performance and compliance with safety regulations.
- Analyzed current routing systems and identified areas for improvement in delivery methods, times, and routes.
- Established relationships with vendors in order to obtain competitive pricing for transportation services.
- Kept transportation operations in compliance with company, legal and safety requirements.
- Negotiated with transporters, service providers, agents, etc. to achieve seamless and cost-effective movement of consignment for timely delivery
Hindustan Latex Limited
Executive Secretary
01.2004 - 02.2007
Job overview
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions
- Handled scheduling for executive's calendar and prepared meeting agenda and materials
- Organized and updated schedules for executives
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Coordinated travel arrangements and bookings for executive staff
- Assisted in preparation of financial reports, budgeting and forecasting for executive office
- Documented and distributed meeting notes to identify, analyze, and improve workflows
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
- I worked with senior management to initiate new projects and assist in various processes
- Managed mail and both incoming and outgoing correspondence, mail, email, and faxes
- Led staff and vendors in providing a high level of service for owner and guests
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president, and executive vice president
- Greeted arriving visitors, determined nature and purpose of visit, and directed individuals to appropriate destinations
- Promoted team productivity by keeping supplies organized and well-stocked
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
- Updated and maintained confidential databases and records
- Volunteered to help with special projects of varying degrees of complexity
- Filed paperwork and organized computer-based information
- Coordinated events and worked on ad hoc projects
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Authored business documents to organize and emphasize information quickly and effectively.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
Education
Idea Interior Design AcademyBangalore - Bangalore, Karnataka
Interior Design
University Overview
Karnataka State Open UniversityMysore - Bangalore, Karnataka
Bachelor of Arts from History and Sociology
University Overview
Skills
- Inventory procurement
- System inspections
- Blueprint Interpretation
- Budgeting and financial management
- Environmental Compliance
- Space Planning
- Operational efficiency and safety
- Schedule Coordination
Timeline
Manager Administration
Enstoa India Pvt. Ltd.
02.2017 - 07.2019
Office Manager
Caterpillar India Pvt. Ltd.
05.2007 - 01.2017
Executive Secretary
Hindustan Latex Limited
01.2004 - 02.2007
Admin & Facilities - Manager
EagleView
4 2022 - 03.2024
Idea Interior Design Academy
Interior Design
Karnataka State Open University
Bachelor of Arts from History and Sociology
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteSimilar Profiles
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