UMA KANNAMANI

Work History

TCS Siruseri

11.2022 - 12.2024

Designed and developed visually appealing websites using HTML5, CSS3,JS
Collaborated with clients to understand their design requirements and brand guidelines
Implemented responsive designs, ensuring optimal user experience across devices
Maintained and updated existing websites to ensure they remained up to date and error-free
Conducted end-to-end testing of ecommerce websites and mobile applications to ensure their functionality, usability, and compatibility across different browsers and devices
Developed and executed manual and automated test scripts, including functional, regression, performance, and security tests, using tools such as Selenium
Performed data validation and verification of various ecommerce transactions, including order placement, payment processing, shipping, and returns
Conducted usability testing to evaluate the user experience, interface design, and navigation flow of ecommerce platforms, providing actionable feedback for improvements
Worked closely with the quality assurance team to continuously improve testing methodologies, tools, and processes, ensuring efficient and effective testing practices.

Concentrix

05.2022 - 10.2022

Provided technical support to end-users, resolving issues and troubleshooting problems in a timely and effective manner
Collaborated with the technical team to identify and report recurring issues for system improvement
Maintained detailed records of customer interactions and resolutions, facilitating data-driven improvements in support processes.
Consistently met or exceeded performance metrics, showcasing dedication to providing exceptional support services.
Contributed to a positive work environment by consistently exhibiting a strong work ethic and dedication to customer satisfaction.

Indian Roots Foundation

09.2019 - 11.2021

Completed UI development projects, which includes analysing user interface issues and creating manageable solutions to achieve clients business goals and requirements.
Manage and mentor 2+ junior UI developers to improve their understanding of establishing Ul goals, Priorities, and deliverables that align with product milestones.
Utilize jQuery, AJAX, and AngularJS to redesign the UI functionality.
Upgraded the system to automate image optimization, achieving an average load time of 3 seconds or less with a bounce rate of 20-40%.
Developed 4 internal tools for data and engineering teams.
Wrote 100% maintainable code with tests.