UMA M
Chennai, Tamil Nadu, India
Summary
Goal-oriented Customer Support Executive skilled at building trust and rapport to maintain customer loyalty. Track record of high customer retention rates thanks to excellent communication and problem-solving skills. Thriving in both self-motivated and collaborative team settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Support Executive
VINAYAGA BUILDERS
Bodi
07.2023 - 01.2024
- Handled client complaints effectively and professionally.
- Promptly resolved customer concerns.
- Verification of customer land and bank documents.
- Preparing the paperwork for a bank loan application.
- Answered questions from clients over the phone, email, and chat.
- Verification of raw material delivery invoices.
Education
Associate of Arts - B.COM
Cardamom Planters Association College
BODINAYAKANAUR - Theni05-2023
Skills
- Account Reconciliation
- Written Communication
- Documentation
- Customer Service
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Kannada
Elementary (A2)
A2
Certification
CSC Computer Course - HDCA
PERSONAL PROFILE
- Name : Uma Karthikraja
- Marital Status : Married
- Husband Name : Karthikraja M
- Date Of Birth :29/10/2001
- Gender : Female
- Permanent Address:-
Sundaravel Street,
Amma patti road,Silamarathupatti.
Theni
DECLARATION
- I hereby declare that all the information furnished above is true to the best of my knowledge.
Custom
Place : Signature
Date : Uma M
HOBBIES
- Listening music
- Cooking
- Playing Indoor Games
Timeline
Customer Support Executive
VINAYAGA BUILDERS
07.2023 - 01.2024
Associate of Arts - B.COM
Cardamom Planters Association College
Similar Profiles
KALAIPRIYA KANAGARAJANKALAIPRIYA KANAGARAJAN
Quantity Surveyor at Vinayaga BuildersQuantity Surveyor at Vinayaga Builders
BALAJI SBALAJI S
Duty Medical Officer at sri vinayaga hospitalDuty Medical Officer at sri vinayaga hospital
V VANITHA PRIYAV VANITHA PRIYA
Assistant Librarian at Karpaga Vinayaga Institute of Medical Science and Research CentreAssistant Librarian at Karpaga Vinayaga Institute of Medical Science and Research Centre
Gayatri BalamuruganGayatri Balamurugan
Senior Test Engineer at Bounteous Pvt LtdSenior Test Engineer at Bounteous Pvt Ltd
SYED ARSHAD NAFIS HASHMISYED ARSHAD NAFIS HASHMI
Director - Information Security & Risk Management at Anaptyss India Pvt. Ltd.Director - Information Security & Risk Management at Anaptyss India Pvt. Ltd.