Uma Maheshwaramma Reddy
Hyderabad
Summary
To work in an environment of growth and excellence that provides job satisfaction and helps to achieve organizational as well as personal goals.
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
11
11
years of professional experience
Work History
Senior Specialist
IFF
05.2024 - Current
- Prepared monthly vendor reconciliation report and coordinated with vendors to resolve discrepancies.
- Assisted in managing the EMEA vendor reconciliation process by collaborating with team members.
- Managed communications with vendors to address and resolve open balance issues.
- Coordinated follow-ups on open vendor balances for refunds or future invoices.
- Uploading all the vendor reconciliation files in the blackline tool with the balances.
- Processing the month end accrual posting.
- Working on AP trade reconciliation on monthly basis.
Team Leader
CBRE
Hyderabad
06.2022 - 02.2024
- Led project teams to deliver high-quality property management services.
- Managed daily operations to ensure timely delivery of all activities.
- Managed team dynamics and resolved queries and issues effectively.
- Coordinated tenant relations to enhance communication and improve satisfaction.
- Ensuring all KPI’s and SLA’s meet by end of the day.
- Quality check of the agents on a daily basis.
- Training the new joiners, Cross trainings & Refresher training for the entire team.
- Maintaining Contacts with the Business approvers and Requestors for Closing the Requests at the earliest.
- Preparing and maintaining SOPs, process updates and business exceptions for all the businesses.
- ⮚ Handled offshore knowledge transfer and training, facilitating a smooth transition to target Go-live stage in Nordics.
- Working on daily bases with the service now tickets.
- Processing the invoice related to Denmark and Sweden countries as there is exception for this countries 100% quality is required.
- Preparing the month end Activities and following the approver for aging invoices.
- Ensured all critical payments were made according to business requirements.
- Supported the VMD for France, Denmark, Germany and Sweden.
Credit Analyst
Chart Industries
Hyderabad
11.2020 - 05.2022
- Managed customer portfolio of assigned accounts with daily follow-up on past due balances, generating statements and documenting collection efforts.
- Reviewed weekly aging reports and worked accounts to reduce balances.
- Reconciles customer accounts to ensure payments and credits are applied properly.
- Recommends and prepares account adjustments and receive approval if necessary.
- Process ACH and Credit card payment requests from customers.
- Processed customer orders for release based on credit evaluations and assessed customer credit scores.
Senior Specialist Executive
Cognizant
Hyderabad
01.2020 - 11.2020
- Analyzed UAC file (Unallocated Cash) and updated client daily on status.
- Communicated with vendor to address outstanding issues to address outstanding issues regarding the UAC file. to resolve issues related to UAC file.
- Reviewed UAC report to identify overdue payments and provided updates.
- Processed vendor invoices in systems for accurate record-keeping. of the vendor in Coupe, Maximo and Nav.
- Used vendor portal to download necessary invoices. to download invoices efficiently.
- Executed vendor reconciliation activities to ensure accurate financial records.
- Assisted users on helpdesk with troubleshooting and resolution of technical issues. resolving the ticket as per SLA.
Transition Analyst
Accenture
Hyderabad
06.2017 - 10.2019
- Transitioned the ‘Procure to Pay’ process as a lead and ensured smooth running of the project for a Consumer Goods company based out of APAC Region.
- Investigated unpaid and overdue invoices, identified root causes, and collaborated with processing and payment teams to expedite resolution.
- Handled aging reports for all APAC entities, ensuring timely follow-up on outstanding balances.
- Extracted aging reports weekly, analyzed discrepancies, and discussed findings with clients to facilitate resolution.
- Reconciles customer accounts to ensure payments and credits are applied properly.
- Managing customer portfolio of assigned accounts to include daily follow up on past dues balances including sending/generating customer statements as well as properly documenting collection efforts.
- Participated in new project initiatives related to credit analysis.
- Auditing invoices and supporting in eradicating internal errors.
- Analysis the ageing report an unpaid invoices as month end activity.
- Process ACH payment requests from customers.
- Processed adjustment entries and prepared account adjustments.
- Ensuring smooth functioning of the day to day activities.
- Supported in stabilizing the process and implementing day to day priorities with updates.
- Taking a call with PO requester and if required calling to the vendor for clearing the items.
- Use to work on employee expenses also if the payment is not paid on time and find the reason for that.
- Processing invoice of the vendor in oracle and Coupe.
- Processing invoices of different country also language based invoice.
Process Associate
Genpact
Hyderabad
02.2015 - 04.2017
- Handled invoice-related queries and followed up with clients until resolution.
- Allocated invoices to the team and updated the daily tracker.
- Processing invoice of the vendor in basware and SAP With the exceptional invoices and also language based.
- Performing Audit of the invoices posted by the team on a daily basis.
- Performing manual payment clearances in SAP on monthly basis.
- Creating and executing the vendor and intercompany proposals as per schedule received from the client.
- Providing Process training to the new Spocs and creating the backups for the team.
- Managing operations covering all Netherlands, Poland countries with diverse procedures, ERP’s, workflow tools and organization structure.
- Handling urgent emails and responding to the emails of the clients.
- Reviewed invoice discrepancies with team members to ensure accuracy through daily interactions with location SPOCs.
- Conducted knowledge transfer during one-month transition to Poland.
Education
Bachelor Degree - Commerce
Pune University
PuneSkills
- Knowledge Transfer
- Training
- Quality Assurance
- SOP Preparation
- Process Updates
- Business Communication
- Operations Management
- KPI Management
- SLA Management
- ServiceNow
- Team Management
- Issue Resolution
- Invoice Processing
- Customer Account Management
- Payment Processing
- Account Reconciliation
- Credit Management
- Aging Reports
- Vendor Management
- Helpdesk Support
- Vendor Reconciliation
- Procure to Pay
- Auditing
- Process Stabilization
- Process Training
- Credit Analysis
- Root Cause Analysis
Accomplishments
- Awarded as Star of the Business for outstanding performance in stabilizing the critical project at Accenture.
- Have been recognized by client as Role model for best performance and support within short span of time.
- Silver Award – For managing the 6 members team which achieved all time low on-hold pending payment items and continuously meeting the SLA’s.
- Bronze Award – For implementing the various controls to address incorrect and duplicate payments which resulted in the continuous meeting of SLA’s/KPI’s.
- Trained new employees and received appreciation for the same.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Process Skills
- Have Knowledge on Data Collection and analysis, Due Diligence, Quality Analysis and Reporting.
- Hands on Experience on Tools like SAP, Oracle, Coupa, Maximo and J Edwards.
- Cross Trained on different accounting regions related to Accounts payable – Operations.
- Proficiency in MS-Excel.
Key Areas Of Strength
- Having an experience of 10+ years into Accounts Payable and Taxation as P2P Specialist and Collections.
- Having hands-on experience in handling a team.
- Having good experience in negotiating and analyzing the best source of supply.
- Having good experience on SAP, Oracle, Coupa, Yardi, and Blackline.
- Assurance of accuracy with SLA.
- Ability to communicate effectively with other business area contacts to obtain information and resolve issues.
- Skilled at documenting information in accurate summaries as well as supplying detailed regular documentation.
Languages
English
Proficient
C2
Hindi
Advanced
C1
Telugu
Upper Intermediate
B2
Marathi
Intermediate
B1
Timeline
Senior Specialist
IFF
05.2024 - Current
Team Leader
CBRE
06.2022 - 02.2024
Credit Analyst
Chart Industries
11.2020 - 05.2022
Senior Specialist Executive
Cognizant
01.2020 - 11.2020
Transition Analyst
Accenture
06.2017 - 10.2019
Process Associate
Genpact
02.2015 - 04.2017
Bachelor Degree - Commerce
Pune University