UMA SANKAR VELAYUDHAN NAIR
Bengaluru
Summary
Experienced store supervisor with a strong background in overseeing logistics and warehouse operations. Proven track record of implementing effective inventory management strategies, resulting in increased stock accuracy. Skilled in team leadership and conflict resolution, consistently fostering a positive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Supervisor
GENERAL ELECTRIC AND TRADING CO (GENETCO)
11.2019 - 11.2024
- Assist the Senior Manager of the Warehouse Department (W&D) in maintaining smooth operations
- Responsible for the stocks under custody
- Responsible for day-to-day management of people with the Warehouse Department function
- Ensure the company's targets and objectives are met to meet the customer requirements
- Plan, co-ordinate and monitor the receipt, storage and dispatch of goods
- Ensure orders are processed efficiently and that the delivery of materials meets the customer requirements
- Supervise and control order picking, goods in/out thro warehouse supervisor and store assistant
- Ensure accuracy with minimum handling and stock damage
- Monitor and maintain stock accuracy by physical stock is in line with the warehouse management system and ensure all the stock movements are recorded to ensure accuracy
- Record and communicate all shortage issues to the Senior Manager Warehouse Department
- Monitor and maintain the stacking procedures as per stacking norms
- Ensure security of warehouse environment and safety requirements
- In conjunction with the Warehouse Manager, implement the warehouse management systems and working practices in line with continuous improvement
- Coach team in order to achieve quality objectives
- Supervise the Warehouse Department team and manage day to day warehouse operations
- Liaise with customers, suppliers and transport companies as and when required
- To understand HSE risks associated with the work area thru proper risk assessment and corresponding control measures
- To promote and practice safety first and accident prevention
- To take action on dangerous situations, hazards, non-conformities and incident reporting
- To give assistance in correcting unsafe practices, investigating accidents and taking corrective and preventive action
- To supervise Lockout & Tag out (LOTO) during electrical work, wearing of PPEs, Emergency Response and Safety procedures & practices, procedures and policies
- To communicate to all staff the requirements and compliance of HSE
- Answered questions about store policies and addressed customer concerns.
- Answered product questions and assisted customers in selection and checkout.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Achieved sales targets consistently by motivating the team through incentive programs and personalized coaching sessions.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Increased customer loyalty with exceptional service quality, addressing concerns promptly, and offering personalized solutions when appropriate.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Ensured compliance with company policies and local regulations by regularly reviewing operational procedures and providing necessary updates or corrections as needed.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Assistant Manager of Operations
PROFESSIONAL HOSPITALITY AND SUPPORT SERVICE
02.2019 - 11.2019
- Promoted as Assistant Manager Operations
- Coordinate the activities of all hospitals in Bangalore which has tie up with Professional Hospitality and Support Service
- Conducts meetings with hospital heads for evaluating work, seek feedback, finding areas of improvement and rectification of complaints if any
- Detailed report on activities of each hospital with the above-mentioned data is submitted to the company
HR Executive
PROFESSIONAL HOSPITALITY AND SUPPORT SERVICE
12.2017 - 02.2019
- Responsible for salary processing of employees which includes PF, gratuity and ESI calculation
- Duty allocation and monitoring attendance of employees
Accountant
EVENS CONSTRUCTION PRIVATE LIMITED
04.2016 - 11.2017
- Verification of all financial transactions, records and documents
- Revenue and expenditure report verification
- As additional responsibility - takes care of disbursement of salary to workers
Cashier
EVENS CONSTRUCTION PRIVATE LIMITED
01.2015 - 03.2016
- Takes care of all the monetary transaction made and records the same
- Update cash registers properly and timely manner
Territory Manager
LIVIDUS PHARMACEUTICALS
02.2013 - 12.2014
- My responsibilities are maintaining Good relationship with Doctors and Pharmacists, maintaining the product sale, promotion of Products
Assistant District Manager
Crayons Advertising Pvt Ltd
08.2012 - 12.2012
- My responsibilities included the complete activities including dispatching of gift coupons & gift items, tracking and management of the same in the entire Trivandrum District
Education
Bachelor of Commerce - Taxation
Bharathiar University
DIPLOMA IN NETWORK ENGINEERING - NETWORK ENGINEERING
Keltron
Skills
- Team Building and Leadership
Languages
Malayalam
English
Hindi
Tamil
Professional references
- K.S. Ananthanarayanan, CFO, General Electric & Trading Co LLC, ananth@genetco.net
- Anil Kumar Sharma, Assistant General Manager - B2B,Business Unit, General Electric & Trading Co LLC, anil.kumar@genetco.net
Personal Information
- Date of Birth: 05/18/89
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Certification
Pursuing SAP Warehouse management
Timeline
Store Supervisor
GENERAL ELECTRIC AND TRADING CO (GENETCO)
11.2019 - 11.2024
Assistant Manager of Operations
PROFESSIONAL HOSPITALITY AND SUPPORT SERVICE
02.2019 - 11.2019
HR Executive
PROFESSIONAL HOSPITALITY AND SUPPORT SERVICE
12.2017 - 02.2019
Accountant
EVENS CONSTRUCTION PRIVATE LIMITED
04.2016 - 11.2017
Cashier
EVENS CONSTRUCTION PRIVATE LIMITED
01.2015 - 03.2016
Territory Manager
LIVIDUS PHARMACEUTICALS
02.2013 - 12.2014
Assistant District Manager
Crayons Advertising Pvt Ltd
08.2012 - 12.2012
DIPLOMA IN NETWORK ENGINEERING - NETWORK ENGINEERING
Keltron
Pursuing SAP Warehouse management
Bachelor of Commerce - Taxation
Bharathiar University
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