Engaging Quality Control Analyst with excellent collaboration and troubleshooting skills. Highly effective in working with clients, peers and professionals. Experienced in inspections and mentoring others.
Overview
4
4
years of professional experience
Work History
QUALITY ENGINEERING ANALYST
ACCENTURE
Secunderabad
05.2021 - Current
Performed manual testing across various platforms.
Performed functional, integration, regression, and end-to-end testing.
Utilized defect tracking tools such as JIRA, AZURE to document issues encountered during testing cycles.
Performed IVR testing.
Experience in Nice Cxone, Salesforce, Business Central.
Created detailed bug reports with steps to reproduce the issue and worked with developers to resolve them quickly.
Designed test cases based on use cases and business requirements documents.
Analyzed user stories and acceptance criteria to create test plans and test cases.
Conducted detailed manual tests on software applications to ensure system requirements were met.
Collaborated with development team to resolve issues quickly and efficiently.
Software Engineering Intern
Accenture
Secunderabad
02.2021 - 04.2024
Collaborated with the project teams for understanding of overall project handling.
Coordinated with the senior employees to understand the Software Development Life cycle (SDLC)
Got an overview of all the phases, tools that will be used during the life cycle of the project.
Coordinated with both the development and testing teams of the project and understood the tasks that are being performed by them to reach the client's expectations.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering