Umair Baig

Umair Baig is an experienced Project Management Professional with a proven track record of over 10 years, managing and helping organizations generate revenue through the successful delivery of software projects and driving insights from data to foster business growth.

• Reduced project costs by $100000 by implementing cost-effective strategies.
• Umair Baig functionally managed and successfully delivered 20 projects of varying scales, ranging from small projects with a budget of $50,000 to large-scale projects with a budget of $1 million within the organization.
• Implemented a change management system, increasing the revenues of Project by 20%.
• Redesigned and implemented a client on boarding system, as a result, decreased customer escalation and increased efficiency in coordination.
• Collaborated with a geographically distributed team of 45+ members for a large IT project. The team consisted of professionals from five different countries, and they successfully completed the project within the specified timeline and budget.
• Successfully Built 3 Project teams starting from zero till 35 members.
• Worked with 6 different functions for a extremely challenging and prestigious project to ensure on time delivery and customer satisfaction.
• Reined in a rollercoaster ride involving 3 simultaneous projects, and came out shining.
• Devised a resource management system, decreasing allocation time by 50%.

• Ensure the successful implementation of the PMO’s strategy, responsibilities, services and deliverables.
• Monitor Programme reporting and assist the team in reporting to Senior Management and stakeholders.
• Establish frameworks and standards for Programme and Project Management Manage and compile Programme related financial and KPI information Oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the Programme
• Update and maintain the Risk Log, Action Log, Decisions Log, and Issue Register
• planned Track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained.
• Coordinate project closure to distill good practice and ensure lessons learned are logged.
• Build cohesion within the team and motivate the team to produce quality work.
• Define and embed project control and governance
• Provide Project planning, Milestone management, Scope management, Resource forecasting;
• Financial Management; Change Management across the project portfolio
• Prepare regular status reporting for the engagement leadership.
• Along with managing a team, work as an individual contributor as well.
• Focus on client relationships and impact on our customer service.
• Possess the expert knowledge to identify opportunities for change and the ability to convey the need for change.

• Defines Project Roles and Responsibilities - responsible for ensuring that project members understand what is expected of them and what they should expect from one another. Supported project/program leadership in evolving project management artifacts for both waterfall and agile delivery.
• Responsible for managing several concurrent high visibility projects using agile methods in a fast-paced environment that may cross multiple business divisions. Playing a consultative role to put in place the appropriate people, process, and tools, to improve team efficiency and effectiveness
• Outlined work plans, guided Project managers to determine resources, wrote timelines and generated initial budgets as part of project scope
  determination. Promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team.
• Makes Things Happen - have the knowledge, skills and experience to recognize when problems surface or potential problems are looming. articulates those problems, bring the right people together to solve those problems and know when the problem has been properly addressed and closed all this with the proper sense of urgency that the problem requires.
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs. Performed detailed assessments of risks to determine constraints and develop mitigation strategies.
• Developed long-term business strategy by using customer feedback to identify necessary process improvements. Improved success of program by making proactive adjustments to operations. Managed operational elements among various verticals of organization and ensured proper integration of processes from initial planning to
  project roll-outs.
• Guided and ensured project manager to Provide outstanding service to clients through effective communication and coordination in effort to
  promote future business opportunities. Produced project reports weekly, updating customers and senior leaders on progress and roadblocks.
• Took active role in company growth by consistently providing quality customer service to promote growth and retention. Maintain and monitor project plans, project schedules, work hours, budgets and expenditures across projects. Increased customer satisfaction through adherence to all quality standards and customer requirements.