Shadab Shaikh
Vasai
Summary
Reliable employee seeking Man Power position. Offering excellent communication and good judgment.
Overview
7
7
years of professional experience
Work History
Sales Exec
I Next Computer
Vasai
01.2010 - 01.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Designed computer hardware components and peripheral devices.
- Researched complex technical issues and provided resolutions.
- Traveled to customer sites to provide prompt resolutions to issues.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Linked computers to network and peripheral equipment.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Imaged and prepared new computers for integration into company networks and systems.
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
- Backed up company data on regular basis, successfully recovering critical information after malware attacks.
- Analyzed Type issues to identify troubleshooting methods needed for quick remediation.
- Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.
- Executed technology implementation projects, minimizing downtimes and business disruptions.
- Maintained accurate records of Timeframe communications, remedial actions and installation activities.
- Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations.
- Managed data transfers between systems and Type storage mediums.
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
- Evaluated systems according to predetermined checklist and noted issues.
Education
S.Y B.Com - Commerce
S.T Gonsalo Garcia
Vasai04.2008
Skills
- Travel Bookings Processes
- Travel Research
- Hotel Accommodations
- Travel Knowledge
- Overseas Tours
- Travel Arrangements
- Air Travel Coordination
- Package Sales
- Book Transportation
- Hardware and Software Installation
- Printers and Peripherals
- Change Management
- Computer Hardware Knowledge
- Operating System Testing
- Technical Support
- Issue Resolution
- Network Security Measures
- Training Junior Team Members
- Virus and Malware Prevention
- Virus Detection Software
Timeline
Sales Exec
I Next Computer
01.2010 - 01.2017
S.Y B.Com - Commerce
S.T Gonsalo Garcia