Summary
Overview
Work History
Education
Skills
Key Qualities
Technical Skills
Interests
Certification
Timeline
Generic

Umair Shariff

Network Consultant
Bangalore

Summary

Higly moviated with proven expertise in IT Network & Security . Adept at developing and enforcing security policies, actively participating in incident response, and collaborating with cross-functional teams. My experience aligns seamlessly with the requirements for the Network Security Implementation role. Experienced Network Consultant with 9 years providing technological insight for managing organizational IT infrastructure. Hands-on leader providing assistance with technology research, Conducted periodic audits and troubleshooting to maintain seamless, high level of optimized technology access. Critical expertise in leading full IT deployment, including design, management and evaluation.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
5
5
Languages

Work History

Network Consultant

AT&T Communications
Bangalore
01.2019 - 08.2021
  • Developed High-Level Designs for LAN , WLAN & IT Security 100% compliant to client's business standards and tailored design based on customer input and requirements, transformation that included Cisco and Aruba equipment’s.
  • Effectively established collaborative relationship with client's project management, network architecture, and business leadership teams. challenges and restrictions of meeting standards.
  • Worked on complex problems requiring in-depth fault analysis and troubleshooting skills for Security, wireless & LAN Infrastructure
  • Collaborated with internal and external project stakeholders, which included design architects, internal project management team,lead engineering team, implementation team, other cross-functional design teams, and partners.

System Engineer CSC (NOC)

Triad Square pvt ltd
Bangalore
12.2017 - 12.2018
  • Liaised with engineering on customer driven product request and enhancements and improved product feature offering by providing customer feedback to internal cross-functional teams.
  • Mentored and Coached team members on technological processes & collaborated with onsite peers in diligently drafting technical notes (SOPs) helped in increasing team efficiency by 30%
  • Extended support to architecture & implementation team helping them with new corporate site setup and testing.

Support Engineer, Microsoft

Quess Corp pvt ltd
Bangalore
07.2017 - 11.2017
  • Extensively collaborated with multiple cross functional domains in order provide customer efficient resolution to enterprise customer.
  • Provided Technical Support for Microsoft Enterprise customers on technically complex issue on product service like Radius, DNS, DHCP, TCP/IP, wireless technology with average case assignment of 20/ week and 75% problems to resolved within week time
  • Supported end-user networks in Microsoft environment incorporating Microsoft Server and Workstation practices
  • Active Directory User Policies and Group Policies

Technical Support Engineer- Global Support Centre

CSS Corp pvt ltd
Bangalore
05.2015 - 05.2017
  • Developed robust communication style working with enterprises & around the global able to transition quickly based on diversity of cultures.
  • Successfully Implemented & troubleshooted Network Architectures using Aruba Could Architecture (Aruba Central).
  • Aruba Controllers & wireless: 3200, 3400, 3600, 6000, 72xx, 70xx, VM
  • 802 Standards: 803.3 802.11 (a/b/g/n plus other ratified & draft amendments)
  • Aruba Access Points: 220, 225, 205, 205H, 315, 325, 275, 375, 535, 534, 335, 334, 535, 534
  • Security & Firewall: ACL, NAT, IPSec, SSL, MAC, 802.1X (User/Machine), Client on Guard / On Board Captive Portal, Multi Factor Authentication.
  • Switching Concepts: VLANs, Inter-VLAN Communication, Stack-wise virtual, VSS STP with Flavours Experience on other vendor devices like Cisco Switches & Routers & Protocols
  • Configured the Firewall Rules & Policies in complice with client requirement
  • Handled highly pressure situations on daily basis resolving on average of 10-15 problems weekly which had severally impacted business operations of customer and preserving trust on product & quality of service
  • Extensive collaboration with Internal Stake holder which Include product developer, ERT Team, sales team & pre-sales team and external stakeholders like. channel- partners & customers.

Network Administrator

Skywaves Consulting pvt ltd
Bangalore
03.2012 - 05.2015
  • Maintained Asset Inventory
  • Coordinated with external vendors & Service Providers
  • Resolved users day to day issues.

Education

MBA - Business Administration

Indian Institute of Management Kozhikode
Kozhikode
12.2021 - Current

Management Development Program - Project Management

Indian Institute of Management- Kozhikode
Kozhikode
06.2021 - 12.2021

Bachelor of Computer Applications - Computer And Information Sciences

Dr CV RAMAN University
Bilaspur
06.2011 - 06.2014

Skills

    Communication

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Key Qualities

Innovative Visionary:

As a Network Consultant at AT&T Communications, I delivered not just technically compliant LAN and WLAN & Security systems but designs that fused technology and vision to align with clients' business goals. My collaborative leadership extended to fostering cooperation across diverse teams, overcoming challenges with collective effort.

Problem-Solving Expertise:

At AT&T Communications, I tackled intricate problems with a tenacious approach, conducting in-depth fault analysis to ensure comprehensive and effective solutions. This extended beyond surface-level problem-solving to address core challenges.

Empathy and Customer Focus:

As a Support Engineer at Microsoft, I witnessed the impact of technology on people's lives. My empathy-driven approach led me to co-found a startup, bridging the gap between customers from diverse backgrounds and their unique needs.

Adaptability and Diversified Skillset:

From technical roles to operations and then to Network Consultant, I embraced the challenges of each phase. This versatility equips me to be an agile problem-solver, capable of navigating diverse landscapes with ease.

MBA and Continuous Learning:

Pursuing an MBA at the Indian Institute of Management Kozhikode has broadened my perspective. My commitment to continuous learning fuels my growth, enhancing my ability to tackle multifaceted challenges.

Innovative Mindset and Design Thinking:

Design thinking has been etched into my approach to challenges. Through projects, such as supporting mental wellness challenges through digital applications, I've exemplified an innovative mindset.

Empowered Leadership:

The culmination of my MBA experiences has transformed me into an empowered leader with the skills to drive innovation and inspire growth.

Social Impact:

Engaging in technological training programs for the low-income section of society reflects my commitment to community development, showcasing my capacity to drive positive change beyond business realms.

Technical Skills

Products

Cisco Switches. Cisco Wireless,Routers Aruba Wireless,Aruba ClearPass Policy Manager,Aruba Central Microsoft ,Windows Amazon Web Services

Services

DNS,Traffic Analysis ,Packet Capture Analysis,Wireless LAN Design and Implementation ,Wireless Network Design , Firewall Policies, User Polices, Authentication Policies, Wireless Network Setup User Authentication,SECURITY,Authentication Authorization Accounting ,VPN,IPSEC,Certificate 802.11x ,Cisco ISE , Aruba ClearPass Policy Manager

Aruba Wireless Infrastructure

AWS SERIVCES

EC2 ,VPC,Elastic Load Balancers ,S3,Route53 ,IAM,LAN Services Switching,VLAN Configuration VSS,Ether Channels Spanning Tree Protocol

Routing Protocols

EIGRP,OSPF BGP

Window Load Balancer Direct Connect

SMB

Interests

Reading the books

Travelling

Spending time with nature

Automobile

Food

Certification

ITIL 4

Timeline

MBA - Business Administration

Indian Institute of Management Kozhikode
12.2021 - Current

Management Development Program - Project Management

Indian Institute of Management- Kozhikode
06.2021 - 12.2021

ITIL 4

05-2021

Certified Six Sigma Green Belt

05-2021

Aruba Certified Mobility Associate (ACMA)

01-2021

Network Consultant

AT&T Communications
01.2019 - 08.2021

System Engineer CSC (NOC)

Triad Square pvt ltd
12.2017 - 12.2018

Support Engineer, Microsoft

Quess Corp pvt ltd
07.2017 - 11.2017

Technical Support Engineer- Global Support Centre

CSS Corp pvt ltd
05.2015 - 05.2017

Network Administrator

Skywaves Consulting pvt ltd
03.2012 - 05.2015

Bachelor of Computer Applications - Computer And Information Sciences

Dr CV RAMAN University
06.2011 - 06.2014
Umair ShariffNetwork Consultant