Summary
Overview
Work History
Education
Skills
Certification
Achievements Awards
Timeline
Generic
Umama Beg

Umama Beg

Senior Archer Developer (Lead Assistant Manager)

Summary

Dynamic and results-driven GRC professional with over 3.5 years of experience of Archer and overall 11 years of experience. Currently leading RSA Archer IRM solutions delivery as a Senior Archer Developer (Lead AM) at EXL. Proven expertise in Governance, Risk & Compliance (GRC), Information Security Risk Management (ISRM), Integrated Risk Management (IRM), Security Self-Assessment (SSA), ISO 27001 LI. Recognized for leadership, project scaling, and regulatory compliance. Technically proficient in Archer, Power BI, SQL, VBA, and Agile project delivery. Achieved 'Employee of the Year' for scaling the Ethics Line team, demonstrating my commitment to excellence.

Overview

8
8
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Senior Archer Developer (Lead Assistant Manager)

EXL Services (I) Pvt. Ltd, Noida
01.2022 - Current
  • RSA Archer GRC Implementation & Risk Management.
  • Led end-to-end implementation of RSA Archer GRC solutions with focus on Information Security Risk Management (ISRM), Security Self-Assessment (SSA), and Vulnerability Management.
  • Deployed Vulnerability Management use case in Archer; integrated with vulnerability scanning tool to automate ingestion of scan results and lifecycle tracking.
  • Built risk-based prioritization models by linking vulnerabilities to asset criticality and threat intelligence, enabling targeted remediation planning.
  • Designed custom workflows, SLAs, dashboards, and compliance-ready reports (PCI DSS, ISO 27001) to streamline vulnerability resolution and reporting.
  • Established integration with ISRM and Issue Management modules for holistic risk tracking and remediation oversight.
  • Implemented Security Self-Assessment (SSA) workflows to standardize periodic risk/control evaluations across business units, aligned to ISO and NIST standards.
  • Automated assessment initiation, approvals, evidence collection, and action tracking, with dynamic scoring and compliance ratings for improved visibility.
  • Enabled automated generation of findings, remediation plans, and progress tracking to drive timely closure of gaps.
  • Delivered executive dashboards and audit-ready reports, providing leadership, auditors, and compliance teams with enterprise-wide security and risk posture insights.


Ethics Line (EL) Team - Assistant Manager

EXL Services (I) Pvt. Ltd, Noida
01.2018 - 12.2021
  • Scaled EL pilot from 3 to 11 FTEs, earning 'Employee of the Year' award.
  • Promoted to LAM for exceptional leadership and compliance coordination by end of 2021.
  • Managing ethics and compliance cases, including employee relations issues, employee regulatory issues, conflicts of interest, the code of conduct, environmental health and safety issues (including COVID-19), HIPAA and privacy issues, and business trade practices for a high-profile client, a leading healthcare retail organization in the U.S.
  • Recording allegations and outcome summaries for whistleblower cases in the Ethics Line system for transparency and clarity.
  • Reviewing all the documents and investigative findings provided by the investigator to ensure thoroughness and accuracy in the investigation of alleged violations of relevant codes, laws, or regulations.
  • Managed project execution, stakeholder alignment, and performance outcomes.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Education

Master of Pharmacy - Pharmaceutical Sciences

Delhi Institute of Pharmaceutical Science And Research (DIPSAR)
New Delhi, India
10-2013

Bachelor of Pharmacy - Pharmacy

Delhi Institute of Pharmaceutical Science And Research (DIPSAR)
New Delhi, India
04-2011

Senior Secondary - PCMB

Salwan Public School
04-2007

High School -

Salwan Public School
New Delhi
03-2005

Skills

  • RSA Archer development
  • Governance risk and compliance management
  • Archer Control Panel
  • API integration
  • ISO 27001 LI expert
  • Workflow design
  • Data integration
  • Regulatory analysis
  • Power BI
  • SQL
  • Project management
  • Advance data analysis
  • Strong statistical knowledge
  • Effective communication
  • Agile methodology

Certification

Archer certified administrator - Expert

Achievements Awards

  • Awarded with Employee of the Year award.
  • Awarded with Rising Star.

Timeline

Senior Archer Developer (Lead Assistant Manager)

EXL Services (I) Pvt. Ltd, Noida
01.2022 - Current

Ethics Line (EL) Team - Assistant Manager

EXL Services (I) Pvt. Ltd, Noida
01.2018 - 12.2021

Master of Pharmacy - Pharmaceutical Sciences

Delhi Institute of Pharmaceutical Science And Research (DIPSAR)

Bachelor of Pharmacy - Pharmacy

Delhi Institute of Pharmaceutical Science And Research (DIPSAR)

Senior Secondary - PCMB

Salwan Public School

High School -

Salwan Public School
Umama BegSenior Archer Developer (Lead Assistant Manager)