Dynamic and results-driven GRC professional with over 3.5 years of experience of Archer and overall 11 years of experience. Currently leading RSA Archer IRM solutions delivery as a Senior Archer Developer (Lead AM) at EXL. Proven expertise in Governance, Risk & Compliance (GRC), Information Security Risk Management (ISRM), Integrated Risk Management (IRM), Security Self-Assessment (SSA), ISO 27001 LI. Recognized for leadership, project scaling, and regulatory compliance. Technically proficient in Archer, Power BI, SQL, VBA, and Agile project delivery. Achieved 'Employee of the Year' for scaling the Ethics Line team, demonstrating my commitment to excellence.
Overview
8
8
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Senior Archer Developer (Lead Assistant Manager)
EXL Services (I) Pvt. Ltd, Noida
01.2022 - Current
RSA Archer GRC Implementation & Risk Management.
Led end-to-end implementation of RSA Archer GRC solutions with focus on Information Security Risk Management (ISRM), Security Self-Assessment (SSA), and Vulnerability Management.
Deployed Vulnerability Management use case in Archer; integrated with vulnerability scanning tool to automate ingestion of scan results and lifecycle tracking.
Built risk-based prioritization models by linking vulnerabilities to asset criticality and threat intelligence, enabling targeted remediation planning.
Designed custom workflows, SLAs, dashboards, and compliance-ready reports (PCI DSS, ISO 27001) to streamline vulnerability resolution and reporting.
Established integration with ISRM and Issue Management modules for holistic risk tracking and remediation oversight.
Implemented Security Self-Assessment (SSA) workflows to standardize periodic risk/control evaluations across business units, aligned to ISO and NIST standards.
Automated assessment initiation, approvals, evidence collection, and action tracking, with dynamic scoring and compliance ratings for improved visibility.
Enabled automated generation of findings, remediation plans, and progress tracking to drive timely closure of gaps.
Delivered executive dashboards and audit-ready reports, providing leadership, auditors, and compliance teams with enterprise-wide security and risk posture insights.
Ethics Line (EL) Team - Assistant Manager
EXL Services (I) Pvt. Ltd, Noida
01.2018 - 12.2021
Scaled EL pilot from 3 to 11 FTEs, earning 'Employee of the Year' award.
Promoted to LAM for exceptional leadership and compliance coordination by end of 2021.
Managing ethics and compliance cases, including employee relations issues, employee regulatory issues, conflicts of interest, the code of conduct, environmental health and safety issues (including COVID-19), HIPAA and privacy issues, and business trade practices for a high-profile client, a leading healthcare retail organization in the U.S.
Recording allegations and outcome summaries for whistleblower cases in the Ethics Line system for transparency and clarity.
Reviewing all the documents and investigative findings provided by the investigator to ensure thoroughness and accuracy in the investigation of alleged violations of relevant codes, laws, or regulations.
Managed project execution, stakeholder alignment, and performance outcomes.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Education
Master of Pharmacy - Pharmaceutical Sciences
Delhi Institute of Pharmaceutical Science And Research (DIPSAR)
New Delhi, India
10-2013
Bachelor of Pharmacy - Pharmacy
Delhi Institute of Pharmaceutical Science And Research (DIPSAR)
New Delhi, India
04-2011
Senior Secondary - PCMB
Salwan Public School
04-2007
High School -
Salwan Public School
New Delhi
03-2005
Skills
RSA Archer development
Governance risk and compliance management
Archer Control Panel
API integration
ISO 27001 LI expert
Workflow design
Data integration
Regulatory analysis
Power BI
SQL
Project management
Advance data analysis
Strong statistical knowledge
Effective communication
Agile methodology
Certification
Archer certified administrator - Expert
Achievements Awards
Awarded with Employee of the Year award.
Awarded with Rising Star.
Timeline
Senior Archer Developer (Lead Assistant Manager)
EXL Services (I) Pvt. Ltd, Noida
01.2022 - Current
Ethics Line (EL) Team - Assistant Manager
EXL Services (I) Pvt. Ltd, Noida
01.2018 - 12.2021
Master of Pharmacy - Pharmaceutical Sciences
Delhi Institute of Pharmaceutical Science And Research (DIPSAR)
Bachelor of Pharmacy - Pharmacy
Delhi Institute of Pharmaceutical Science And Research (DIPSAR)
Manager of Operations at Citicorp Services India Private Ltd. (CSC, Gurugram)Manager of Operations at Citicorp Services India Private Ltd. (CSC, Gurugram)
Associate Vice President, Delivery Lead, Project Manager, Service Manager, Project Leader, Team Leader, Test Manager, BA & Senior Developer at Mphasis LtdAssociate Vice President, Delivery Lead, Project Manager, Service Manager, Project Leader, Team Leader, Test Manager, BA & Senior Developer at Mphasis Ltd