Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Technical Qualifications
Languages
Timeline
Generic
Umamahesh Kumar Restaurant Manager

Umamahesh Kumar Restaurant Manager

Hyderabad

Summary

Dynamic Restaurant Manager with proven expertise at Hotel Manorama, excelling in operational efficiency and customer service. Adept at implementing marketing strategies that boost revenue and enhance brand visibility. Strong problem-solving skills and a collaborative approach drive team success and elevate guest experiences in high-pressure environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restaurant Manager/Banquet Manager

Kavyam the telugu table (Vishnukrishna hospitality LLP)
Hyderbad
02.2024 - Current
  • Resolved and investigated complaints regarding service, food quality and presentation.
  • Implemented effective marketing campaigns to increase revenue and improve brand awareness.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.

Restaurant Manager/Banquet Manager

Hotel Manorama
Vijayawada
08.2022 - 01.2024
  • Effectively supervised operations in dining areas and banquet spaces to meet the expectations of members and their guests.
  • Assures a high standard of appearance, hospitality, service in personnel, and cleanliness of dining spaces.
  • Handled restaurant finances, from payroll to budgets and expenses, storing all data on the system for organizational purposes.

Sales and Marketing Executive

Hotel Manorama
Vijayawada
03.2021 - 07.2022
  • Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
  • Evaluated and monitored promotional activities to confirm an adequate return on promotional funds.
  • I met with existing customers to review current services and expand sales opportunities.

Front Office Incharge

Hotel Manorama
Vijayawada
07.2018 - 02.2021
  • Increased customer service success rates by quickly resolving issues.
  • Managed the reservation system, accurately inputting bookings, and managing cancellations or changes.

Front Office Executive

Hotel Manorama
Vijayawada
11.2015 - 07.2018
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Assisted guests with check-in and check-out procedures as needed.

Room Service Supervisor

Hotel Manorama
Vijayawada
05.2015 - 10.2015
  • Completed many guest orders by phone daily.
  • Responded promptly to inquiries from guests regarding meal options, prices.

Education

Bachelor of Commerce - Financial Accounting

Kakatiya University
Warangal, India
06-2018

MBA - Financial Accounting

Jawaharlal Nehru Technological University
Kakinada, AP

Skills

  • Problem-solving aptitude
  • Self Motivation
  • Multitasking Abilities
  • Teamwork and Collaboration
  • ROI Analysis
  • Suggestive selling
  • Staff management
  • Customer service
  • Marketing strategy
  • Inventory management
  • Operational efficiency
  • Vendor relations
  • Customer retention
  • Shift management
  • Event planning

Certification

TCS National qualifier test (NQT), 71%

Hobbies and Interests

  • Travelling
  • Cooking

Technical Qualifications

Post Graduate diploma in Computer Applications

Languages

Telugu
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1

Timeline

Restaurant Manager/Banquet Manager

Kavyam the telugu table (Vishnukrishna hospitality LLP)
02.2024 - Current

Restaurant Manager/Banquet Manager

Hotel Manorama
08.2022 - 01.2024

Sales and Marketing Executive

Hotel Manorama
03.2021 - 07.2022

Front Office Incharge

Hotel Manorama
07.2018 - 02.2021

Front Office Executive

Hotel Manorama
11.2015 - 07.2018

Room Service Supervisor

Hotel Manorama
05.2015 - 10.2015

Bachelor of Commerce - Financial Accounting

Kakatiya University

MBA - Financial Accounting

Jawaharlal Nehru Technological University

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Umamahesh Kumar Restaurant Manager