Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
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UMAMAHESHWARI S

UMAMAHESHWARI S

Chennai

Summary

Dynamic Team Lead at Accenture Services Pvt. Ltd. with specialization in supply chain, contract and healthcare management. Delivered substantial enhancements in productivity and customer satisfaction through focused strategic initiatives. Proficient in SAP and MS-Excel, leveraging analytical skills to optimize operational efficiency and fortify vendor relationships.

Overview

13
13
years of professional experience

Work History

Team Lead

Accenture Services Pvt Ltd
Chennai
05.2018 - Current
  • Led initiatives to ensure timely, high-quality project outcomes.
  • Developed strategies that improved team productivity and customer service.
  • Conducted performance appraisals, providing feedback and identifying areas for improvement.
  • Resolved escalated customer complaints promptly, maintaining high satisfaction levels.
  • Delegated tasks based on individual skill sets to optimize team efficiency.
  • Ensured compliance with company policies across all team operations.
  • Motivated team members through recognition programs and personalized coaching sessions.
  • Trained new staff on relevant processes and procedures to enhance onboarding experience.
  • Contract Management: Drafted new contracts, amendments, extensions, renewals, and non-disclosure agreements as needed. Conducted comprehensive reviews of contracts to identify potential risks and opportunities for cost savings or revenue enhancement. Participated in negotiations with vendors to obtain favorable terms and conditions on contracts. Maintained accurate records of all contractual documents in a secure repository system.
  • Member Enrollment: Enrolled members in online portal based on application form information. Streamlined enrollment process to enhance efficiency and data integrity.
  • Provider Data Management- Reviewed supporting documents from Network Operations Team to update provider details. Managed provider data by ensuring accuracy in the client system documentation.

Operations Logistics Coordinator

Nokia Solutions and Networks
Chennai
05.2017 - 04.2018
  • Obtained order details from Nokia MEA unit and prepared Order Entry Template.
  • Created sales orders, delivery orders, and invoices to streamline operations.
  • Organized and monitored product shipments according to customer specifications.
  • Developed and maintained vendor, carrier, and customer relationships for efficient shipping.
  • Analyzed logistics data to identify cost-saving opportunities.
  • Monitored carrier price increases and updated shipment logs for accurate costing.
  • Generated reports on freight costs, delivery timelines, and invoices for insight.
  • Ensured efficient distribution of goods by closely monitoring supply chain processes.

Specialist (SCM)

Flextronics Technologies India Pvt Ltd
Chennai
08.2012 - 01.2017
  • Purchase Order Management: Collaborated with logistics teams for overseas shipments, verified shipping documents, and resolved delivery discrepancies.
  • Logistics Coordination: Collaborate with logistics teams for overseas shipments, verify shipping documents, and resolve delivery discrepancies.
  • New Product Introduction (NPI): Administered NPI projects from sample builds to customer approval, sourcing suppliers for new parts.
  • Quality Assurance: Worked with quality teams on part acceptance/rejection, and coordinated with suppliers on replenishment and RMAs.
  • Vendor Management: Formulated RFQs, evaluated suppliers based on quality and delivery, and resolved payment issues to avoid delays.
  • Training and Documentation: Prepared SOP for the buying process, and trained new employees.

Education

BE - Electronics & Communication

Jerusalem College of Engineering
Chennai
01.2011

12th -

Christ King Girls Higher Sec. School
Chennai
01.2007

10th -

M.P.B. Govt. Girls High School
Chennai
01.2005

Skills

  • Microsoft Excel and Outlook
  • ERP systems: SAP and Baan
  • Sourcing and procurement tools: Ariba, DocuSign and Emptoris
  • Healthcare tools: OnBase, Symplr, QNXT and FileBound

Accomplishments

  • Reduced global excess inventory through the IRP process (Internal Replenishment Process)
  • Reduced delay in customs clearance by maintaining e-book/license on time with the customs
  • Analyzed the causes of excess material, whether it is due to ECO changes, planning errors, or EOL issues, and corrected the same
  • Automated POs, even for non-EDI and non-FSP suppliers, by setting job run
  • Eliminated errors in routing the payment issues to the old buyers (ex-employees) by linking POs and parts with the correct buyer's name
  • Flextronics- received Platinum awards for excellence in anticipating shortages and managing them effectively during all critical times, and Pat-on-the-back awards for support to team members, new joiners, and extra support during holidays and natural calamities
  • Nokia-Excellence award from Nokia MEA unit for showing excellent determination and commitment in the process, and appreciated the Excellence award for showing a high level of energy in supporting CSM (MEA unit) in trying to find a solution and an appropriate way forward
  • Accenture - Best Team award from the VP (Client) of Supply Chain Management for successful implementation of Ariba, and Appreciation & Client Recognition awards for huge cost savings

Languages

  • English
  • Tamil

Personal Information

  • Location Preference: Chennai
  • Industry Preference: Manufacturing & BPO
  • Date of Birth: 07/31/89

Timeline

Team Lead

Accenture Services Pvt Ltd
05.2018 - Current

Operations Logistics Coordinator

Nokia Solutions and Networks
05.2017 - 04.2018

Specialist (SCM)

Flextronics Technologies India Pvt Ltd
08.2012 - 01.2017

BE - Electronics & Communication

Jerusalem College of Engineering

12th -

Christ King Girls Higher Sec. School

10th -

M.P.B. Govt. Girls High School

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UMAMAHESHWARI S