SEETHALA UMAMAHESWARA RAO
Hyderabad
Summary
Network Engineer with 4+ years of experience supporting large-scale enterprise and cloud-connected infrastructures in 24x7 NOC environments. Experienced in datacenter-connected enterprise networks, SD-WAN infrastructure, and large distributed environments supporting 5000+ sites. Skilled in incident management, root cause analysis, and operational leadership while coordinating with engineering, DevOps, and vendor teams. Hands-on experience with routing protocols, Linux environments, infrastructure monitoring, and operational automation. Proven ability to lead incident response, maintain SLAs/SLOs, and improve operational processes through documentation and automation., Crafting resilient network solutions that drive global connectivity, performance, and seamless digital transformation.
Overview
4
4
years of professional experience
Work History
Network configuration Engineer(NCE)
Amazon
03.2026 - Current
- Working as a Network Deployment Engineer supporting Amazon warehouse and fulfillment center network infrastructure deployments.
- Managing deployment and activation of new WAN circuits for newly onboarded warehouse sites and operational facilities.
- Coordinating with cross-functional teams, including NDE, provisioning, field technicians, ISPs, and operations teams, for successful site onboarding and network readiness.
- Supporting end-to-end network deployment activities for new site builds, expansions, and infrastructure upgrades.
- Working on automation workflows and deployment tools to streamline network provisioning and reduce manual intervention.
- Handling on-call shift responsibilities for configuration releases, monitoring deployment activities, and ensuring the successful implementation of network changes on production devices.
Network Analyst I
Connx AI
Hyderabad
12.2021 - Current
- Lead SD-WAN and NOC operations for two key enterprise customers, managing 5000+ routers and network devices across large-scale production environments.
- Act as a 24x7 NOC Lead and Customer Advocate, supporting voice, data, and VoIP services, including SBCs and AudioCodes gateways, while ensuring SLA compliance.
- Design, deploy, and optimize Juniper 128T (SSR) SD-WAN, including routing policies, WAN path selection, and data center connectivity.
- Diagnose and resolve complex Layer 2 / Layer 3 network issues involving BGP, OSPF, TCP/IP, DNS, MPLS, and multi-transport WAN technologies.
- Troubleshoot Broadband, MPLS, LTE, and ADI connectivity issues using CLI, Maestro, ServiceNow, and monitoring tools to reduce downtime.
- Analyze network alerts, telemetry, and packet captures using Wireshark and monitoring platforms to prioritize and mitigate high-impact incidents.
- Lead major incident bridge calls, perform triage, drive root cause analysis (RCA), and coordinate with L1/L2 teams and vendors through resolution.
- Administer enterprise infrastructure across 5000+ retail sites and 30 stadiums, ensuring high availability, reliability, and performance.
- Participate in network lifecycle management, including configuration changes, firmware upgrades, MACD activities, and infrastructure optimization projects.
- Perform traffic flow analysis and system tuning to improve network performance and prevent incident recurrence.
- Manage ITIL-based Incident, Change, and Problem Management using ServiceNow and ConnectWise, maintaining SLA and audit compliance.
- Develop and maintain runbooks, SOPs, and operational documentation to improve GNOC efficiency and enable shift-left support.
- Mentor and onboard junior engineers, providing guidance on troubleshooting methodologies, incident response, and RCA documentation.
Education
Bachelor of Science - Computer Engineering
Pallavi Engineering College
Skills
Technical support expertise
- Data center management
- Rack installation services
- Server setup and configuration
- Network device installation
- Cabling infrastructure management
- Infrastructure health checks
- Network troubleshooting
- Performance monitoring and analysis
- Log analysis and troubleshooting
- Juniper 128T/SSR deployment support
- SD-WAN edge device troubleshooting
- WAN link health monitoring
- Multi-WAN failover support
- Patch panel management
- Remote support capabilities
- Cable testing procedures
- Power distribution management
- Network rack organization
- Equipment decommissioning and migration
- Server replacement processes
- Port connectivity testing
- Layer 1 troubleshooting
- Device provisioning access
- Hardware troubleshooting skills
- Transport technology knowledge
- Unified communications expertise
- WAN circuit validation
- Network interface diagnostics and testing
- WAN Circuit Deployment
- Enterprise Network Deployment
- Network Provisioning
- Infrastructure Lifecycle Management
- Configuration Release Management
- Change and Incident Management
- Production Network Support
- Deployment Workflow Automation
- On-call Operations Support
- SLA and Escalation Handling
- Infrastructure Migration Support
CORE NETWORKING EXPERTISE
- SD-WAN Operations (Juniper 128T / SSR)
- BGP, OSPF, MPLS, TCP/IP, DNS, DHCP Troubleshooting
- 24x7 NOC & GNOC Operations
- Major Incident Management & Root Cause Analysis (RCA)
- Multi-Transport WAN (MPLS, LTE, Broadband, ADI)
- Enterprise Routing & Switching (Juniper, Cisco)
- Network Monitoring, Telemetry & Performance Analysis
- ITIL Incident, Change & Problem Management
- Cross-Functional Collaboration & Vendor Escalation
- Mentoring & Technical Leadership
linkedin.com/in/umamaheswararao-seethala-79105217a
Timeline
Network configuration Engineer(NCE)
Amazon
03.2026 - Current
Network Analyst I
Connx AI
12.2021 - Current
Bachelor of Science - Computer Engineering
Pallavi Engineering College