Uma Maheswari S
Ernakulam
Summary
Results-oriented management professional with over 2.5 years of experience in banking and tax domains. Proficient in home loan processing, customer relationship management, and compliance. Adept at risk assessment and cross-functional coordination with a passion for operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deputy Manager
HDFC BANK LTD
Alappuzha
06.2023 - Current
- Team Management: Supervise and guide a team of home loan officers, providing training and support the team members. And will looks after the customer service.
- Loan processing: I am responsible for coordinating the process of loan sanctioning with sales executives
- Risk Assessment : I am responsible for evaluating the loan applications, assessing the credit worthiness and risk factors to make decisions.
- Customer relationship & Communication : Building a good relationship with the customer from the beginning and throughout their journey is always difficult but through continues communication and via customer connect portal I will address the queries, complaints and able to revert back within TAT.
- Compliance and Regulatory Management : Assigned to ensure the regulatory requirements, industry standards, and organizational policies.
- Commitment: Timely disbursement of loan to the customers always helped me to keep a good relationship and always kept myself committed to the work.
- Documentation: Verifying the documents is very much critical while loan processing including KYC verifications. Cross verifying the documents and handling the documents enables me to handle criticalness in life.
- Cross - selling: I was able to learn selling piece via cross selling the HDFC products like FD , Consumer durables, Credit cards, PayZapp. Was appreciated for cross selling.
- Empowerment of Team work: As a deputy manager , I am responsible to give information regarding the new changes implementing in the daily routine of the workflow and responsible for motivating the team members to do their best.
Tax Associate
PricewaterHouseCooper
Kochi
05.2022 - 06.2023
- Tax Return preparation: Was responsible for preparing Tax returns of different cities.
- Work papers Prep: Workpapers is the basic document for the tax returns. Along with Tax returns, was liable to prepare the workpapers.
- Coordination: It was a team work, including managing timelines, budgets and resources.
- Timebound work: We are liable to work within a time framework.
Education
MBA - Finance And Operations
Amrita School Of Business
Edappally 03-2022
Bachelor of Arts - Finance And Taxation
Amrita School of Arts And Science
Edappally 03-2019
High School Diploma -
Amrita Vidyalayam
Edappally 03-2017
High School Diploma -
Amrita Vidyalayam
Edappally 03-2015
Skills
- Loan processing
- Risk assessment
- Tax return preparation
- Documentation management
- Regulatory compliance
- Customer relationship management
- Communication
- Team Management
Accomplishments
- Recognized for cross selling - HDFC SKY product.
- Recognized for Drive the new Equation from Relationship Manager at PwC.
- Co - Committee member is social out reach at ASB.
- Vice President of the Event Management Committee of ASB.
- Letter of appreciation from Hedge Equities.
- Letter of Appreciation from Shine Projects.
Certification
- Hedge Equities Ltd. (Virtual Mode 04/21- 06/21) - A study on Fundamentals analysis of Indian FMCG sector with special reference to selected FMCG companies.
Timeline
Deputy Manager
HDFC BANK LTD
06.2023 - Current
Tax Associate
PricewaterHouseCooper
05.2022 - 06.2023
MBA - Finance And Operations
Amrita School Of Business
Bachelor of Arts - Finance And Taxation
Amrita School of Arts And Science
High School Diploma -
Amrita Vidyalayam
High School Diploma -
Amrita Vidyalayam
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