Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Uma Maheswari S

Uma Maheswari S

Ernakulam

Summary

Results-oriented management professional with over 2.5 years of experience in banking and tax domains. Proficient in home loan processing, customer relationship management, and compliance. Adept at risk assessment and cross-functional coordination with a passion for operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Deputy Manager

HDFC BANK LTD
Alappuzha
06.2023 - Current
  • Team Management: Supervise and guide a team of home loan officers, providing training and support the team members. And will looks after the customer service.
  • Loan processing: I am responsible for coordinating the process of loan sanctioning with sales executives
  • Risk Assessment : I am responsible for evaluating the loan applications, assessing the credit worthiness and risk factors to make decisions.
  • Customer relationship & Communication : Building a good relationship with the customer from the beginning and throughout their journey is always difficult but through continues communication and via customer connect portal I will address the queries, complaints and able to revert back within TAT.
  • Compliance and Regulatory Management : Assigned to ensure the regulatory requirements, industry standards, and organizational policies.
  • Commitment: Timely disbursement of loan to the customers always helped me to keep a good relationship and always kept myself committed to the work.
  • Documentation: Verifying the documents is very much critical while loan processing including KYC verifications. Cross verifying the documents and handling the documents enables me to handle criticalness in life.
  • Cross - selling: I was able to learn selling piece via cross selling the HDFC products like FD , Consumer durables, Credit cards, PayZapp. Was appreciated for cross selling.
  • Empowerment of Team work: As a deputy manager , I am responsible to give information regarding the new changes implementing in the daily routine of the workflow and responsible for motivating the team members to do their best.

Tax Associate

PricewaterHouseCooper
Kochi
05.2022 - 06.2023
  • Tax Return preparation: Was responsible for preparing Tax returns of different cities.
  • Work papers Prep: Workpapers is the basic document for the tax returns. Along with Tax returns, was liable to prepare the workpapers.
  • Coordination: It was a team work, including managing timelines, budgets and resources.
  • Timebound work: We are liable to work within a time framework.

Education

MBA - Finance And Operations

Amrita School Of Business
Edappally
03-2022

Bachelor of Arts - Finance And Taxation

Amrita School of Arts And Science
Edappally
03-2019

High School Diploma -

Amrita Vidyalayam
Edappally
03-2017

High School Diploma -

Amrita Vidyalayam
Edappally
03-2015

Skills

  • Loan processing
  • Risk assessment
  • Tax return preparation
  • Documentation management
  • Regulatory compliance
  • Customer relationship management
  • Communication
  • Team Management

Accomplishments

  • Recognized for cross selling - HDFC SKY product.
  • Recognized for Drive the new Equation from Relationship Manager at PwC.
  • Co - Committee member is social out reach at ASB.
  • Vice President of the Event Management Committee of ASB.
  • Letter of appreciation from Hedge Equities.
  • Letter of Appreciation from Shine Projects.

Certification

  • Hedge Equities Ltd. (Virtual Mode 04/21- 06/21) - A study on Fundamentals analysis of Indian FMCG sector with special reference to selected FMCG companies.

Timeline

Deputy Manager

HDFC BANK LTD
06.2023 - Current

Tax Associate

PricewaterHouseCooper
05.2022 - 06.2023

MBA - Finance And Operations

Amrita School Of Business

Bachelor of Arts - Finance And Taxation

Amrita School of Arts And Science

High School Diploma -

Amrita Vidyalayam

High School Diploma -

Amrita Vidyalayam
Uma Maheswari S