Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Umar Farooq

Bangalore

Summary

Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

Overview

6
6
years of professional experience

Work History

Operations Manager

Feynman Technologies PVT LTD
Bangalore
07.2022 - Current
  • Led and Managed a Team of 12+ Employees and 4+ Vendors:
    Oversaw daily operations by effectively managing internal teams and external vendor relationships, ensuring smooth communication, adherence to SLAs, and consistent performance improvements.
  • Scaled Bangalore Operations from 18 to 160+ Stations in Under 3 Years:
    Successfully launched over 140 new stations, driving regional expansion with full responsibility for infrastructure setup, staffing, vendor alignment, and operational go-live execution.
  • Spearheaded Inventory Management Across Warehouses and Sub-Stores:
    Maintained optimal stock levels, implemented inventory control measures, and reduced stock discrepancies by streamlining procurement, storage, and distribution processes.
  • Strategically Planned Delivery Routes and Daily Logistics:
    Optimized route planning for cost-efficiency and timely Visits, contributing to improved operational productivity and reduced transportation costs.
  • Built and Strengthened Team Structure through Strategic Hiring:
    Recruited and onboarded high-performing team members to align with business growth; improved team productivity, reduced attrition, and fostered a performance-driven culture.
  • Led Monthly Operational Audits to Ensure Compliance and Quality Control:
    Conducted routine audits across stations, warehouses, and sub-stores to ensure SOP compliance, uncover inefficiencies, and implement corrective actions.
  • Procured and Managed Vendor Partnerships and Inventory Supply Chains:
    Identified, onboarded, and managed reliable vendors for inventory and services; negotiated contracts, tracked vendor KPIs, and ensured consistent supply chain performance.

Hub Lead

Jumbotail Technologies PVT.LTD
Bangalore
05.2020 - 06.2022
  • Promptly identified customer needs to ensure effective service delivery.
  • Contributed innovative solutions to improve team performance and outcomes.
  • Managed inventory to facilitate efficient product delivery.
  • Oversaw team management for optimal routing and planning strategies.
  • Conducted inventory audits to maintain accuracy and accountability.
  • Submitted timely reports to track performance metrics and progress.

Hub Supervisor

Amazon
Bangalore
09.2019 - 04.2020
  • Developed weekly work schedules based on staff availability and workload requirements.
  • Reviewed production schedules, orders, and blueprints to establish work sequences and shipping dates.
  • Conducted regular inspections of equipment, facilities, and vehicles for safety compliance.
  • Analyzed daily reports to pinpoint areas for improvement and resource allocation.

Education

Bachelor of Arts -

Shankar University
Raichur, Karnataka
04-2018

ITI, Electrician - Electrical Engineering

Navodaya ITI Institute
Raichur, Karnataka
05-2017

High School Diploma -

Sneha Jyothi Vidyalaya
Raichur, Karnataka
07-2015

Skills

  • Team management
  • Vendor management
  • Inventory control
  • Logistics optimization
  • Operational audits
  • Performance metrics
  • Staff recruitment
  • Problem solving
  • Negotiations expert
  • Warehouse operations

Languages

Kannada
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Telugu
Elementary (A2)
A2
Urdu
Proficient (C2)
C2

Timeline

Operations Manager

Feynman Technologies PVT LTD
07.2022 - Current

Hub Lead

Jumbotail Technologies PVT.LTD
05.2020 - 06.2022

Hub Supervisor

Amazon
09.2019 - 04.2020

Bachelor of Arts -

Shankar University

ITI, Electrician - Electrical Engineering

Navodaya ITI Institute

High School Diploma -

Sneha Jyothi Vidyalaya

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Umar Farooq