UMA SANKAR BOBBA

Project Title: Client Request Tracker

Description:

This project aims to enhance the Loan View portal by adding a self-service request tracking feature, reducing reliance on high-cost voice calls and emails. This improvement will streamline operations, enhance borrower engagement, encourage timely compliance, and create opportunities for increased refinancing through a better loan servicing experience.

Responsibilities:

• Developed responsive UI components to improve the user experience of the Loan View portal.
• Built and integrated RESTful APIs for efficient front-end and back-end communication.
• Designed and optimized MySQL database schemas to support backend operations.
• Identified security vulnerabilities through StackRox scans, implementing necessary fixes.
• Reduced support calls by 30%, enhancing overall request processing efficiency by 25%.
• Utilized Agile methodologies to streamline project timelines and improve team collaboration.
• Mentored junior developers to enhance coding skills and project comprehension.

Project Title: De-risking Cash Movement Operations

Description:

At Berkadia, cash movement processes are managed through e-Forms and approval workflows for both cash and non-cash requests. Once submitted, the Payment Processing group processes these requests and interfaces with banks to move funds. This application handles $70 billion in annual cash movement operations, ensuring secure and efficient financial transactions.

Responsibilities:

• Engineered backend solutions using Node JS, Event Store, and Elastic Search for optimal data management.
• Developed user interface with React to enhance overall user experience.
• Spearheaded architecture design employing event-driven models to boost reliability and engagement.
• Gathered requirements, analyzed data, and prepared comprehensive design documentation.
• Conducted thorough code reviews to ensure compliance with best practices.
• Investigated production issues reported by users and provided timely resolutions.
• Utilized Agile methodologies to streamline project timelines and improve team collaboration.
• Mentored junior developers to enhance coding skills and project comprehension.

Project Title: Financial Statement Analysis

Description:

Financial statement analysis (FSA) is a part of the loan servicing process that deals with digitizing and processing customer documents (operating statements and rent rolls) by mapping, normalizing, and analyzing the variance to generate detailed and credible analysis, enforcing industry standards. This tool reduced the time taken for an analyst to generate an analysis report on a loan from 3 to 4 days down to 30 to 40 minutes.

Responsibilities:

• Gathered requirements and prepared detailed design documentation for application development.
• Implemented a user interface using Angular, enhancing user engagement and accessibility.
• Developed backend with Node.js, including Event Store and Elastic Search for data management.
• Spearheaded architecture design, utilizing an event-driven model for improved reliability and user experience.
• Utilized Agile methodologies to streamline project timelines and improve team collaboration.
• Troubleshoot and resolved complex technical issues in production environments efficiently.
• Mentored new team members, providing guidance and training to enhance their skills.
• Conducted code reviews to maintain high-quality standards in application development.

Project Title: Costco Co-Brand (Phase 3 to 5)

Description:

The purpose of this project is to build the functionality for new Costco co-branded and small business credit card products.

Responsibilities:

• Gathered and analyzed requirements to enhance the consumer card experience with minimal disruption.
• Established connectivity with Costco, ensuring seamless data communication lines.
• Prepared detailed design documentation, including GOM specifications.
• Conducted implementation, unit testing, and integration testing for system reliability.
• Developed and executed unit test plans, alongside integration test strategies.
• Provided SIT, UAT, and production support, ensuring smooth deployment.