Umesh A

• Incident Identification: Identify and document privacy incidents within the organization, including data breaches, unauthorized access, disclosure of sensitive information, and other privacy-related incidents.
• Incident Investigation: Conduct thorough investigations into privacy incidents, working closely with cross-functional teams such as IT, legal, compliance, and HR to gather relevant information and evidence. Determine the root cause of incidents and assess the impact on individuals and the organization.
• Incident Response: Develop and execute incident response plans, ensuring timely and appropriate actions are taken to mitigate the impact of privacy incidents. Coordinate with relevant stakeholders to contain and remediate incidents effectively.
• Documentation and Reporting: Maintain detailed records of privacy incidents, including incident logs, investigation findings, remediation activities, and lessons learned. Prepare incident reports and present findings to management and other stakeholders as required.
• Regulatory Compliance: Stay up-to-date with privacy laws, regulations, and industry best practices to ensure incident management processes align with legal requirements. Ensure compliance with data protection and privacy regulations such as GDPR, CCPA, HIPAA, or other applicable regulations.

Reporting Role :

• Data Collection and Analysis: Gathering data from various sources, ensuring its accuracy, and conducting in-depth analysis to identify trends and patterns.
• Report Creation: Developing and maintaining reports, dashboards, and visualizations that effectively communicate key performance indicators (KPIs) and other relevant data points.
• Data Interpretation: Translating complex data into understandable insights that can be used by different stakeholders to make informed decisions.
• Communication and Presentation: Effectively communicating findings and recommendations to various teams and management through reports, presentations, and other communication channels.
• Collaboration: Working with cross-functional teams to understand their reporting needs, and ensure the data provided supports their goals.
• Process Improvement: Identifying opportunities to improve data collection, analysis, and reporting processes to enhance efficiency and effectiveness.
• Staying Updated: Keeping abreast of industry trends and best practices in reporting and analytics.
• Maintaining Data Quality: Ensuring the accuracy and consistency of data through data quality checks and validation processes.

• Working on onboarding new customers with strict timelines as per the customer's requirements.
• Working to assist with drafting and gathering of client documents and verification of client data via publicly available and internal source. As a part of client onboarding monitor client request status as per their requirements.
• Meeting the firm wide quality standards and ensuring onboarding request are completed within expected timeframe.
• Complete initial investigation for all clients while ensuring strict adherence to all KYC policies and procedures.
• Ensuring all regulatory requirements is met.
• Facilitating timely remediation's of KYC profiles adhering to the regulatory requirements and specified SLA.
• Interact and coordinate with the Relationship Managers/Sales to gather information.
• Identify opportunities for process efficiency & implement in a controlled manner.
• Escalate negative information in accordance with organization policies.
• Perform high/low lights of the team to management.
• Perform weekly and monthly Error analysis.
• Prepare aged item reports of the team.
• Actively participated in activities along with the BAU.
• Have participated in face painting competition and encourage my team members to participate, have received 1st place.
• Responsible for all the training for new joiners.
• Good in problem study, Analysis and define methodical approach to problem solution.
• To manage work flow co-ordination.
• To prepare the reports like KPI, KRI, EOD report, error reports etc.
• To adopt to new technology at fast pace.
• To deliver quality work under pressure and aptitude to meet Service level Agreement.
• Coaching the associates as to where they were having issues with regards to process quality, productivity, score card and career development.
• Handling and maintaining of client confidential documentation.

• Company Overview: Located in Bangalore and provides services across the world like investment banking, consumer and community banking, asset management and wealth management.
• Subpoena Is a Legal Document which is served to chase from Courts, Attorney, Legal Entities, and Sheriff's Etc. Requesting for documents of the Customers who is involved in a Civil or Criminal case.
• Research made on how the customer is involved and making sure whatever is requested has been procured as per the procedure and served to the Requestor within the SLA.
• Located in Bangalore and provides services across the world like investment banking, consumer and community banking, asset management and wealth management.
• Perform quality check by picking up random samples.
• Ensure the Team is meeting the set Quality Standards.
• Conduct quality review meetings to overcome the issues in process.
• Record and report all the data to the Higher Management.