Umesh Anand
OPERATIONAL RISK MANAGEMENT SPECIALIST
Mumbai,MAHARASHTRA
Overview
17
17
years of professional experience
4
4
Certification
Summary
Seasoned risk and controls professional with 16+ years of experience in the banking and financial services industry including Management Graduate and Certified Banking Compliance Professional qualifications. Proven ability to lead and implement effective risk management strategies, ensure compliance with all applicable regulations, and drive productivity, quality, and revenue growth.
Additional Information
Differently abled with partial hearing loss
Work History
Sr. Manager, Business Risk and Controls
Natwest Group
Mumbai
10.2020 - Current
- Develop strong working relationships with stakeholders at all levels to foster a collaborative and results-oriented work environment.
- Oversee variety of risk, control assessment, EUDA governance, record management, call tree testing, and business contingency assessment activities.
- Conduct control assessments of non-key controls for Product Management Hub, India.
- Regularly monitor key controls, perform thematic reviews, and independently validate testing results.
- Assist business verticals in mitigating risks by identifying and bridging gaps in existing processes, policies, and procedures.
- Provide risk and control training to control conduct owners.
- Keep senior stakeholders informed of project updates, milestones, and outcomes to ensure transparency and alignment with organizational goals.
- Maintenance of Control repository with relevant information & documents
Manager, Controls Assessments
Natwest Group
Mumbai
04.2018 - 09.2020
- Plan and execute control assessments of bank verticals/functions to assess controls, operational and technical efficiencies, and compliance with selected policies, procedures, and regulations.
- Support client and onsite client teams by developing scope for controls assessments, process reviews, and compliance reviews.
- Improve existing assessment methodologies, risk assessments, and assessment schedules to ensure that they adequately address all key business risks.
- Understand various risks, processes, controls, IT systems, business performance metrics, operational challenges, and business initiatives related to control assessments.
- Deliver high-quality control assessment reports with concise, practical recommendations supported by evidence.
- Communicate findings and recommendations concisely and clearly to all levels of management, both verbally and in writing.
- Work with local management to develop sound and practical solutions to weaknesses and closely monitor implementation of agreed-upon action plans.
- Interact and develop strong relationships with management teams to promote open and timely communication.
- Participate in initiatives for procedure development and operational improvement.
- Promote highest standards of ethics and integrity across organization, based on principles of objectivity, competence, and confidentiality.
Manager, Product Support and Business Controls
Natwest Group
Mumbai
03.2015 - 03.2018
- Identification of potential risks & process improvement opportunities by reviewing end to end customer journey for Transaction Banking Products resulting in enhanced product strength & sustainability, improved customer experience and simplified bank.
- Designing solutions and Supervisory Controls for potential issues identified within product structure resulting in improved Product performance.
- Design and implement product KRI dashboards and remediation of highlighted breaches.
- Providing insights and analysis to help Product Managers make informed decisions about Pricing and other important changes in process and T&Cs through creating relevant, interactive and dynamic dashboards.
Senior Analyst - Product Control
Deutsche Bank Group
Mumbai
08.2011 - 02.2015
- Profit & Loss Account production for traders within Equities, Structured Derivatives & Direct Market Access Desk & substantiated results with detailed commentary
- Performing analytical review & variance analysis of Balance Sheet & Profit and Loss Account
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Utilized data visualization techniques to present and explain complex data sets
- Developed more than 10 complex dashboard and reporting tools to track business performance metrics
Assistant Manager, Stock Market Settlements
HSBC India
Mumbai
06.2006 - 07.2011
- Managing end to end Stock Exchange Settlement Operations for funds including Payin, Payout, ABC Margin, SLBM, Currencies etc
- Monitoring of Business Continuity/Contingency Planning documentation and implementation
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed more than 5 tools and interactive dashboards which helped in reducing TAT and improving efficiency
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
MBA - Finance
KJ Somaiya Institute of Management Studies
MumbaiBBA - Marketing and HR
Dharmsi Devji Nagda BBA College
JamnagarSkills
- Operational Risk Management
- Control Design and Supervision
- Business Process Re-engineering
- Senior Stakeholder Management
- Interactive Spreadsheet Dashboards
- Process Improvement
- Cross-Functional Communication
- Strategic Vision
- Staff Training
- Project Management
- Audit Oversight
- Operational Improvements
- Process Improvement Design
- Analytical Thinking
- Corrective Actions
- Consulting
- Internal Audit
Certification
- Certified Banking Compliance Professional, Indian Institute of Banking and Finance
- Six Sigma Green Belt, Deutsche Bank Group
- CA-IIB, Indian Institute of Banking and Finance
- JA-IIB, Indian Institute of Banking and Finance
Accomplishments
- Building Control Assurance Framework for Front Office India businesses by (1) Developing a Controls Assurance Framework to record all Key Controls for Front Office India Traveled to Chennai and other locations for migration of Control Assurance activities from UK to India. (2) Ensuring completion of Assurance testing of Key controls of Front Office India within 3 quarters which helped the management attest compliance to Auditors and Regulators (3) Conducting training and awareness sessions related to Control Assurance with more than 400 members of Front Office spread across various locations
- Built more than 20 Spreadsheet Models and Interactive Dashboards for various divisions across companies leading to significant FTE save and improvement in stakeholders experience
- Partnered a project on consolidation and creation of Rules and Guidelines supporting disabled employees for Disability ELN resulting in development of Chatbot for resolution of common queries on Disabilities and provision of Assistive devices in Employee Insurance Policy
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementPaid sick leaveHealthcare benefitsPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursPersonal development programsStock Options / Equity / Profit SharingWork from home optionTimeline
Sr. Manager, Business Risk and Controls
Natwest Group
10.2020 - Current
Manager, Controls Assessments
Natwest Group
04.2018 - 09.2020
Manager, Product Support and Business Controls
Natwest Group
03.2015 - 03.2018
Senior Analyst - Product Control
Deutsche Bank Group
08.2011 - 02.2015
Assistant Manager, Stock Market Settlements
HSBC India
06.2006 - 07.2011
MBA - Finance
KJ Somaiya Institute of Management Studies
BBA - Marketing and HR
Dharmsi Devji Nagda BBA College
Similar Profiles
Ethan SewellEthan Sewell
Personal Banker at NatWest GroupPersonal Banker at NatWest Group
Virag NemethVirag Nemeth
Human Resources Graduate at NatWest GroupHuman Resources Graduate at NatWest Group
Vishal RahejaVishal Raheja
Associate at NatWest GroupAssociate at NatWest Group