UMESH CHAND
Faridabad
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
13
13
years of professional experience
Work History
Server
Johnny Rockets
New delhi
03.2023 - 07.2025
- Provided excellent customer service to ensure guest satisfaction and retention.
- Assisted with food preparation and maintained cleanliness of work areas.
- Managed cash register and processed payments accurately and efficiently.
- Collaborated with kitchen staff to ensure timely order delivery.
- Handled customer inquiries and resolved issues promptly and professionally.
- Maintained knowledge of menu items to assist customers effectively.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Lab Technician
Fortis Escort Heart Institute
Okhla
01.2017 - 02.2023
- Conducted routine laboratory tests on patient samples for cardiovascular assessments.
- Operated and maintained laboratory equipment to ensure optimal performance and accuracy.
- Prepared specimens for analysis, following strict safety and quality protocols.
Indian Red Cross Society
New Delhi
06.2016 - 12.2016
Server
Haldiram's Fast food restaurant chain
New delhi
04.2012 - 04.2014
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with food preparation and maintained cleanliness of work areas.
- Managed cash register and processed payments accurately and efficiently.
- Collaborated with kitchen staff to ensure timely order delivery.
- Trained new servers on menu items and restaurant procedures.
- Handled customer inquiries and resolved issues promptly and professionally.
- Maintained knowledge of menu items to assist customers effectively.
- Provided excellent customer service to ensure satisfaction.
Education
Senior Secondary -
NIOS
01.2021
Diploma In Medical Laboratory Technology -
Govt. Polytechnic, Lisana
Rewari06.2018
Matriculation -
CBSE
01.2012
Skills
- Food order accuracy
- Order management
- Ordering procedures
- Effective communication
- Time management
- Strong work ethic
- Liquor, wine, and food service
- Team member support
Training
Indian Red Cross Society, New Delhi, 06/2016, 12/2016
Languages
- Hindi
- English
<Enter your own>
- Father's Name: Mr. Vaspanand
- Date of Birth: 05/17/96
Timeline
Server
Johnny Rockets
03.2023 - 07.2025
Lab Technician
Fortis Escort Heart Institute
01.2017 - 02.2023
Indian Red Cross Society
06.2016 - 12.2016
Server
Haldiram's Fast food restaurant chain
04.2012 - 04.2014
Senior Secondary -
NIOS
Diploma In Medical Laboratory Technology -
Govt. Polytechnic, Lisana
Matriculation -
CBSE
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