Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Work Availability
Quote
Software
Languages
Interests
Websites
Timeline
BusinessAnalyst
Umesh Dimri

Umesh Dimri

Quality Management
Dehradun

Summary

A competent professional with over 17+ years of rich experience in Quality Management systems, Team Management, Process Improvement, Vendor Qualification, and Co-packer Development. Effectively manage the product safety, quality, and regulatory processes at all stages along the supply chain from new product introductions to customer deliveries. Led more than 8 members team, set up the KPIs, and monitored their progress; worked on quality assurance, quality control, line trials, and lab batches with the team and other units to achieve the organization’s goal on time. Validated quality processes by establishing product specifications and quality attributes, measuring production, documenting evidence, determining operational and performance qualifications, and writing and updating quality assurance procedures within the Quality Management System. Developed, evaluated, and improved manufacturing methods; modified processes to improve product quality, and/or reduce costs. Coordinated with R&D to transition products from production to packaging; assisted in manufacturing and engineering with prototype builds. Conducted the audits of processes & systems onsite to streamline operations and verify the conformity of products in accordance with the output specification. An effective communicator with notable multi-tasking & decision-making; possesses a positive attitude toward work with strategic thinking and behavior.

Quality management professional with robust experience in driving process improvements and ensuring compliance with industry standards. Skilled in root cause analysis, auditing, and quality control methodologies. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, problem-solving abilities, and effective communication.

Overview

19
19
years of professional experience
4015
4015
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Quality Manager

ITC Ltd. Personal Care Product Business
10.2022 - Current
  • Devise and implement a company quality assurance program within the Quality Management System (QMS), in compliance with company requirements, to achieve process excellence with respect to best industry standards, executing and implementing specific operational policies and plans.
  • Assure the consistent quality of the manufacturing process by developing and enforcing the quality system at the 12+ manufacturing subcontracts and warehouse levels within relevant SOPs, validating processes, providing documentation, and managing a team with a frequent training program.
  • Coordinate with contract manufacturers, cross-functional teams, and inspect the products at various stages in the production process; perform root cause analysis to ascertain quality issues and implement corrective actions.
  • Successfully led the business process for SAP Quality Management (QM) module implementation at BPL, ensuring seamless integration with existing business functions. Spreahead SAP GRC (Governance, Risk, & Compliance) audit preparedness, addressing compliance requirements, interlocks, and control.
  • Actively contributed to the design and implementation of system interlocks and audit frameworks, enhancing overall process transparency, data integrity, and regulatory compliance.
  • Analyze, modify, and implement procedures for various departments to ensure that the company's policies and various state regulations are within compliance.
  • Ensure that the various procedures and processes are in accordance with GMP, and GLP.
  • Outline quality system requirements, i.e., SOPs; assess and review documentation in accordance with SOPs, and identify gaps; conduct periodic quality audits at the vendor.
  • Contribute to making decisions for technological requirements in the company for new product commercialization, monitoring line trials and testing requirements for teams in collaboration with team members, and finalizing specifications for a new product along with the product development and R&D teams.
  • Audit, qualify, and select the vendor who matches all the parameters, establishing a quality agreement with the selected vendor.
  • Synchronize and transport small lots of NPI to warehouses for transit trials, and prepare transit trial reports using images, by analyzing and summarizing the observations.
  • Lead the training program for GMP, SS, Six Sigma, RCA, CAPA, QMS, Kaizen, OPL, and so on.
  • Execute routine and stability study testing of various raw materials and finished products (exploratory/developmental) across different categories of products using chemical and instrumental analysis.
  • Highlights:
  • Revamped the Quality Manual as per revised GMP guidelines for pharmaceuticals and requirements under Schedule M.
  • Optimized lead time and testing frequency for the top 50% of RMs through the harmonized specification in phases 1 to 4, taking into consideration industry practices. Certain parameters were dropped or reduced in frequency from the specification, leading to a reduction in the cost of analysis, the development of in-house capability, and the exploration of new labs, resulting in annual cost savings of over 10 lakhs.
  • Optimization of quality sample consumption processes, specification harmonization, and in-house lab capabilities in selective OCMs to achieve the target cost of approximately 5 lakhs per year.
  • Played a key role in developing zone-wise external laboratories to streamline quality testing processes. This initiative reduced lead time by 50% and testing costs by optimizing logistics and improving sample turnaround time.
  • 100% First Time Right for more than 10 new product developments at selective OCMs through robust quality checks at various stages.
  • Executed successful factory trials across multiple personal care categories, including soap, hand wash, floor cleaner, deodorant, antiseptic liquid, and wet wipes.

Sr. Manager Quality

The Good Glam Group
04.2022 - 10.2022

Manager Quality

Sesa Care Pvt. Ltd.
08.2016 - 04.2022

Assistant Manager Quality Assurance

Biotique
03.2014 - 08.2016

Assistant Manager Quality Assurance

Forest Essentials
03.2012 - 02.2014

Quality Associate

ITC Ltd.
02.2008 - 03.2012

PPIC Officer

Akums Drugs & Pharmaceuticals Ltd.
06.2006 - 02.2008

Education

MBA - Operations & TQM

National Institute of Management (NIM)

Diploma in Office Management -

Govt. Polytechnic

B.Sc. - PCM

H.N.B. Garhwal University

12th Science - undefined

Government Inter College
Karanprayag, Uttarakhand

10th Science - undefined

Govt. Inter College
Karanprayag, Uttarakhand

Skills

Certification

2024: Certified ISO Internal Auditor; DNV

Accomplishments

  • Certified ISO internal auditor from DNV.
  • ISO 9001:2015 QMS Implementation eLearning course; Certified from SGS
  • Certified Halal Auditor; Halal India
  • Green Belt 6 Sigma 2013; Certified from ISI (Indian Statistical Institute), Delhi
  • Certified Advance Excel & Powerpoint from MSME - Technology Development Centre, Chennai (CFTI)

Affiliations

  • Internal ISO 9001 Auditor from DNV

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Software

SAP RP1

MS Office

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Interests

Training & Development

Sports, Trekking

Timeline

Quality Manager

ITC Ltd. Personal Care Product Business
10.2022 - Current

Sr. Manager Quality

The Good Glam Group
04.2022 - 10.2022

Manager Quality

Sesa Care Pvt. Ltd.
08.2016 - 04.2022

Assistant Manager Quality Assurance

Biotique
03.2014 - 08.2016

Assistant Manager Quality Assurance

Forest Essentials
03.2012 - 02.2014

Quality Associate

ITC Ltd.
02.2008 - 03.2012

PPIC Officer

Akums Drugs & Pharmaceuticals Ltd.
06.2006 - 02.2008

B.Sc. - PCM

H.N.B. Garhwal University

12th Science - undefined

Government Inter College

10th Science - undefined

Govt. Inter College

MBA - Operations & TQM

National Institute of Management (NIM)

Diploma in Office Management -

Govt. Polytechnic
Umesh DimriQuality Management