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Data Analyst with 6+ years of experience in interpreting and analyzing data for driving business solutions. Proficient knowledge of statistics and analytics. Use excellent understanding of business operations and analytics tools to discover efficient way of statistics. Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Tableau Data Visualization
Data Analyst
BI Data tools
Service Now
Experimental Design & Analysis
Data Storytelling
Competitive Analysis
Decision-Making
A. ) Incident Monitoring Dashboard - Number daily incident logged , resolved count was high and customer wanted to see all those details in dynamic dashboard. You have previous day (Yesterday) data dump. Using that dump I created a dashboard in using advance excel where lots of information was available at single click. No. of incident logged , No. of Incident Closed, Pending Incident , tickets aging. Breached Incident. escalated Incident etc;. Client appreciated the dashboard as all the information were available on one single screen instated of different excel reports.
B.) Product Health Card - In one of the Quarterly bossiness review, management decided to have health card for all its 6 verticals. By connecting to all verticals leads individuals , I gathered all the important parameter they wanted to showcase and designed a Product Health Card. On the change of Vertical from the dropdown, all gathered parameter will change. I could able to gathered more than 57+ parameters who tells the story of a product health. Management was pretty happy looking at health card as it was very informative and bringing a decision making view from health card.
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