Microsoft Excel
UMESH KUMAR
Associate
Jaitpur
Summary
Dynamic professional with a proven track record at Writer Information Management Services Pvt Ltd, excelling in stakeholder engagement and claims processing. Expertise in MS Office and customer service, complemented by strong communication skills, enhances operational efficiency and fosters positive relationships. Committed to ensuring seamless beneficiary identification and support while consistently driving results that align with organizational goals. A proactive approach to problem-solving and collaboration contributes to a high-performing team environment.
Overview
8
8
years of professional experience
6
6
Certifications
2
2
Languages
Work History
PRADHAN MATRI JAN AROGYA MITRA
Writer Information Management Services Pvt Ltd.
08.2022 - Current
- Operated Beneficiary Identification System to identify and verify beneficiaries under AB PM-JAY.
- Managed Transaction Management System by submitting pre-authorization requests and updating treatment details.
- Processed claims efficiently through the Transaction Management System.
- Completed day-to-day duties accurately and efficiently.
UPPCL OFFICE RHELPER VINAYAK ELECTRICAL WORKS
08.2021 - 08.2022
- Sub substation officer during shutdown calls and line fault management.
- Provided field support for consumer monthly bill payment assistance.
Computer Operator Souls Project
09.2018 - 07.2021
- All staff members' monthly salaries are being submitted.
- Updating the raw materials account, checking, and GRN on Sits.
- Updating children's data on SITS by scanning OMR sheets.
- Updating assemblies and distribution data on Sits.
Education
Bachelor of Arts - Social science
01-2020
Intermediate - Economics, Geography
12-2017
GPA: 60
High School - All Subject
12-2015
GPA: 62
Skills
Strong verbal communication
Skilled in Microsoft Office applications
Software utilization
Skilled in graphic design software
Experience with Windows version migration
Self-Motivated Learning Drive
Efficient document digitization
Data management
Software installation
Device configuration skills
Hardware maintenance
Help desk experience
Software
Adobe Photoshop
Certification
NIELIT Course On Computer Concepts (CCC)
Interests
New Software
Typing
Basic Knowledge
Disclaimer
I declare that the information given above is correct to the best of my knowledge.
Timeline
PRADHAN MATRI JAN AROGYA MITRA - Writer Information Management Services Pvt Ltd.
08.2022 - Current
- UPPCL OFFICE RHELPER VINAYAK ELECTRICAL WORKS
08.2021 - 08.2022
- Computer Operator Souls Project
09.2018 - 07.2021
SGR Inter Collage - Intermediate, Economics, Geography
SGR Inter Collage - High School, All Subject
S. K. Mahavidhyalay - Bachelor of Arts, Social science