UMESH KUMAR RAUNIYAR
Gurgaon
Summary
Leading the sales business unit to achieve growth objectives. Execute a collaborative approach to deliver results in a multinational organization. Visionary leader with a proven track record in steering organizations toward success through strategic planning and effective management. Skilled in building cohesive teams, driving innovation, and enhancing operational efficiency to achieve business objectives. Demonstrated ability to transform challenges into opportunities, resulting in a significant impact on company growth and profitability.
Overview
17
17
years of professional experience
Work History
SVP, Customer Advocacy and RAN Ops (APAC)
Mavenir Systems Pvt. Ltd.
Gurgaon
06.2024 - Current
- Evaluated current systems and processes to identify opportunities for streamlining operations.
- Helped sales and marketing meet business objectives through customer advocacy programs and initiatives
- Coordinated with leadership to develop and implement organizational strategies and promote progress towards business objectives.
- Revitalized business plans and realigned company objectives to increase overall profits.
- Resolved customer complaints regarding sales and service.
- Cultivated relationships with key customers and partners to ensure customer satisfaction and loyalty.
EXECUTIVE ACCOUNT MANAGER, Bharti GKAD
Huawei Technology (UAE)
Dubai
04.2022 - 06.2024
- Lead Bharti Group Africa Key Account Dept driving the new business growth areas for IT and FinTech
- Significant achievement in Bharti GKAD for the Fintech business! Successfully signing the revenue-sharing model for the OD (Overdraft) business in Uganda which was a major milestone which opened new area of partnership expanding in financial services across other Africa markets.
- Revived IT business after 5 years, successfully signed the IT Storage contract across 14 Opcos for new Capacity growth.
- Worked closely with local Opcos teams across 14 countries, understand the unique market needs and opportunities, drive revenue, market share and profit performance across all 14 Africa OpCos.
- Support new idea incubation to enable fresh sales territories.
- Work close with HQ and Region for aligning customer engagement plan which is High level summit, workshops, Roadmap alignment, global exhibition and summits
- Map key customers distributed across regions in Africa, India and UK.
- Responsible for Chairman Office, ensuring strong communication and strategy alignment between the chairman’s office and Huawei Board of Directors and President.
EXECUTIVE ACCOUNT MANAGER
Huawei Technologies
Gurgaon, Haryana
01.2014 - 03.2022
- Lead the CXO relationship with strategy, regulatory, product and marketing departments. Aligned company goals with customer outcomes and increased satisfaction.
- Demonstrated leadership skills in managing projects from concept to completion.
- Proved successful working within tight deadlines and a fast-paced environment.
- Liaised with sales, marketing, R&D and internal management teams to develop solutions and accomplish shared objectives.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exceeded sales target and increased profitability through effective sales strategy and business planning.
Marketing Manager
Huawei
Kenya
01.2011 - 01.2014
- Planned and coordinated regional promotional activities, including MBB truck shows, conferences, and other events.
- Developed and implemented marketing strategies to increase brand awareness and sales.
- Developed GTM strategies across Eastern and Southern Africa customers, like MTN, Airtel, Vodacom, etc., in the region.
- Prepared and managed detailed documentation of tender processes, including evaluation criteria and scoring systems.
- Supported sales team members to drive growth and development across the region.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Solution Manager
Huawei
India
01.2009 - 01.2011
- Supporting the Wireless BU for 3G and BWA technical marketing, product positioning, and opportunity sizing.
- Developing long-term business plans, forecasts, and Huawei’s Go-To-Market solution and business strategy for wireless solutions in India, considering all aspects of the telecom industry.
- Engagement with senior leadership teams at Huawei for approval on strategic solution sales, techno-commercial bundling, and alignment of market requirements with the planned roadmap.
Solution Manager
Huawei
Shenzhen
07.2008 - 03.2009
- Facilitated communication between frontline product managers based in different regions, as well as the R&D and Marketing departments involved in the solution development process.
- Created a strategy for managing solutions across multiple projects globally.
- Developed solution documents such as product requirements specifications, architecture diagrams, data models, and successful case studies for frontline product managers.
Education
Master in Information and Communication Systems -
Huazhong University of Science and Technology
Wuhan, PR China01.2008
Bachelor of Engineering - IT
Pokhara University
Nepal01.2005
Skills
- Customer advocacy
- Strategic planning
- Operational efficiency
- Revenue growth
- Market analysis
- Relationship management
- Team collaboration
- Sales strategy
- Talent acquisition
- Account management
- People and culture
- Partnership development
Accomplishments
- HQ Gold Medal, 12/01/18
- India Gold Award, 12/01/18
- CEO Commendation Award, 12/01/17
Timeline
SVP, Customer Advocacy and RAN Ops (APAC)
Mavenir Systems Pvt. Ltd.
06.2024 - Current
EXECUTIVE ACCOUNT MANAGER, Bharti GKAD
Huawei Technology (UAE)
04.2022 - 06.2024
EXECUTIVE ACCOUNT MANAGER
Huawei Technologies
01.2014 - 03.2022
Marketing Manager
Huawei
01.2011 - 01.2014
Solution Manager
Huawei
01.2009 - 01.2011
Solution Manager
Huawei
07.2008 - 03.2009
Master in Information and Communication Systems -
Huazhong University of Science and Technology
Bachelor of Engineering - IT
Pokhara University