Umesh Kumar Shukla

• Implemented trending initiatives to help drive sales across cluster.
• Monitored facility managers and staff performance through review and assessments.
• Researched key competition, retail sector trends and current trading opportunities for new initiative ideas.
• Prepared budgets for BTL marketing within cluster.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Maintain Data safety and Security.
• Defined clear targets and objectives and communicated to other team members.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• To achieve Debt Management Services targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Debt Management Services

• Control bucket flow cases and focus on non-starters.

• Ensuring documented feedback and legal guidelines are complied with while repossessing of products.

• Ensuring adequate feet on Street and availability area-wise / bucket-wise / segment-wise.

• Manage productivity by fixing productivity parameters for Debt Management Services Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the Debt Management Services executives.

• Ensuring background and reference check of agencies / DCTs being appointed. Constant evaluation of DCTs and agencies.? Identify and manage training needs for the CEs.

• Support Debt Management Services officers in legal / police issues. Ensuring timely and profitable disposal of seized stock & safe custody of seized products and Visit Random customers.

• Manpower Capacity planing according to future requirements.

• Reviewed historical sales trends, researched demand drivers and prepared forecast data to develop statistical forecast models and evaluate forecast results.
• Increased visibility and accountability into key forecast accuracy metrics by identifying sources of error and developing mitigation plans.
• Provided input and offered suggestions to develop inventory strategies on existing items, new products and product phase-outs.
• Managed inventory flow to meet inventory turn goals.
• Identified excess inventory and developed sales plans to sell inventory, reducing inventory costs .
• Negotiated annual contracts and agreements with suppliers.
• Collaborated with internal departments to identify and manage demand for Hotels and Home stays.
• Collect data on competitor's activities
• To understand client requirements and tailor pitch the product accordingly.
• Share regular feedback on market conditions, competition, pricing and other factors influencing sales.
• Interact regularly with the clients to ensure a committed and partnership based relationship.

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• To manage and drive sales through distribution in order to attain market leadership in the given territory, through growth in gross activations and revenues.
• Deliver sales target for all products by executing the distribution strategy at the channel- partner level.
• Monitor quality of acquisition through the distribution channel.
• Ensuring that the distributes/ retailers maintain adequate stocks of company products and merchandise as per norms.
• Competition Tracking & reporting – schemes & programs.
• Execute promotional activities for channel partners to drive sales and build market credibility.
• Revenue -Achieve zonal revenue target for the distribution channel across all products.
• Distribution expansion and extraction - Achieve retail (MBO) expansion targets through increase in number of outlets in
  existing and new geographies.
• Building trust and relationship with distributors / retailers and company by clearing any doubts/confusions and providing solutions to any issue within reasonable time frame.
• Establishing retail channel schemes at the zonal level based on corporate guidelines and with the approval of the circle/zone sales head
• People/DSE Management - Hiring ,Training,Deployment.
• Ensuring flow of knowledge, skills and training from company to the dealer/retailer staff to ensuring output as per targets. Assess training requirements on an ongoing basis. Coordinate with training content and service providers to implement training.

• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
• Enabled revenue generation by pursuing partnerships, sourcing Distribution, and capitalizing on market opportunities.
• Deliver sales target for all products (voice-prepaid / post-paid, data, VAS, handsets etc.) by executing the distribution strategy at the channel- partner level.
• Achieve zonal revenue target for the distribution channel across all products. Distribution expansion and extraction
• Ensuring the desired product availability in the marke.
• Achieve retail (MBO) expansion targets through increase in number of outlets in existing and new geographies.
• People/DSE Management
  • Target Setting – DSE
  • DSE Beat Plan adherence
  • Systems/formats at DSE end
  • Drive Distribution & MPESA KPIs delivery
• Channel partner Management
  • DSE Availability monitoring
  • Monitor Stock holding
  • Day to day Performance
• Review & discussions
  • Problem Solving
  • Load Out monitoring
  • Systems/formats at MD point
  • HSW compliance
  • CP gate meeting execution

• Handling Documents and Activation Process in Bageshwar At Bareilly Zone.
• Do maintain Documents Quality, Data entry and Activation TAT Of Acquisition.
• Oversee agency staff on a day to day basis
• Physical sign-off of all activations.
• Random sample audit of Data Entry, Scanning, dispatch of the forms to Circle/Zonal Warehouse.
• To Ensure activation in accordance with laid down regulatory guidelines.
• Ensure smooth activation of customers within TAT.

• Studied and monitored market trends to identify potential suppliers.
• To Sell Postpaid ,Prepaid ,VAS at Store .
• To maintain Quality score in store as per standard guideline .
• Team management to perform and better output in all KPIs across circle.
• To active monthly targets for all KPI like Postpaid sale prepaid VAS products .
• To Manage PnL with delivering maximum EBITA every month with maximum utilization of resources.
• Conducting Financial Audits on monthly and quarterly basis.
• Manage Stock availability as per requirement and standard norms of company.