9+ years of experience in product delivery management with large fortune 1000 clients and new-age companies across India and Globally. Expertise in developing and executing product strategies to drive customer engagement and increase revenue for marque clients in banks and hospitality domain . Adept at working with cross-functional teams to provide business solution and improve decision - making with agile mindset
Project: To develop central reservation managements system for marque clients globally
Project: To develop loan origination system for corporate lending clients including customer's on-boarding, KYC verification, credit underwriting, and loan disbursal
Project: Developed lead management system (LMS) to manage lead life cycle (lead capture to deal closing) for B2C clients
Project: To design and implement product strategy for fortune 1000 vendor in smart card payment system throughout PAN India
Cross-functional teamwork
Customer Engagement
Workflow Analysis
Problem Solving
Product Strategy Product Backlog Refinement
Business Requirements Gathering User story mapping
JIRA Confluence Ms Excel Tableau Splunk Git SQL R Python
Project Management Professional - PMI
Project: Building a machine learning model to predict increases in number of booking for multiple resorts
Project Management Professional - PMI
Certified Scrum Product Owner (CSPO) - Scrum Alliance
Agile – forage