UMESH SONANIYA
CREATE NEW IDEAS
Indore,MP
Summary
Dynamic General Manager with a proven track record at ATHA INDORE, excelling in operations management and customer relationship management. Successfully implemented strategies that boosted sales and profitability while fostering team leadership. Recognized for enhancing client loyalty and achieving financial stability through effective budget management and cost-saving measures.
Overview
8
8
years of professional experience
Work History
General Manager
ATHA INDORE
02.2025 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented operational strategies and effectively built customer and employee loyalty.
Restaurant Manager
Hotel The Trikaay
08.2024 - 12.2024
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained, and supervised staff.
Restaurant Manager
Panjtara Pure Veg
02.2023 - 08.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant Captain,Sr. Captain , ARM ,
LITTLE MONK INDORE
08.2019 - 01.2022
- Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
- Enforced proper hygiene practices among staff members as per health regulations.
- Assisted management in creating promotional strategies, contributing to an increase in repeat business.
- Collaborated with kitchen staff to ensure timely preparation and presentation of meals, enhancing guest dining experience.
SR. Steward
K2 GARDEN AND RESORT
10.2018 - 07.2019
- Mentored junior stewards, providing guidance on best practices and fostering a strong team dynamic for consistent service excellence.
- Provided personalized service to VIP guests, anticipating their needs and exceeding expectations for memorable events.
- Coordinated with event planners to ensure successful execution of large-scale functions, managing staffing and logistical requirements as needed.
- Enhanced team efficiency by implementing streamlined procedures for inventory management and service execution.
Steward
DELHI GIRL CLUB
02.2018 - 08.2018
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
Education
High School Diploma -
GOVT. SCHOOL
Shajapur, India 04.2001 -
No Degree -
GOVT. SCHOOL
Shajapur, India 04.2001 -
Hotel Management -
Patel Institute Of Technology Bhopal
Bhopal, India 04.2001 -
Skills
Operations management
Timeline
General Manager
ATHA INDORE
02.2025 - Current
Restaurant Manager
Hotel The Trikaay
08.2024 - 12.2024
Restaurant Manager
Panjtara Pure Veg
02.2023 - 08.2024
Restaurant Captain,Sr. Captain , ARM ,
LITTLE MONK INDORE
08.2019 - 01.2022
SR. Steward
K2 GARDEN AND RESORT
10.2018 - 07.2019
Steward
DELHI GIRL CLUB
02.2018 - 08.2018
High School Diploma -
GOVT. SCHOOL
04.2001 -
No Degree -
GOVT. SCHOOL
04.2001 -
Hotel Management -
Patel Institute Of Technology Bhopal
04.2001 -
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