Umesh Chand Meena
Delivery Driver
Karauli,RJ
Summary
Dynamic Delivery Rider with Zomato, recognized for enhancing customer satisfaction through exceptional service and timely deliveries. Skilled in GPS navigation and problem-solving, I consistently resolved customer complaints while maintaining professionalism. My strong communication and reliability fostered positive relationships with clients and local merchants, ensuring seamless operations and high-quality service.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Delivery Rider
Zomato
08.2022 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Resolved customer complaints promptly and professionally, maintaining a positive relationship between the business and its clients.
- Established strong relationships with local merchants to facilitate seamless pickups and prioritize orders accordingly.
Education
Bachelor of Science - Information Technology
JECRC UDML COLLEGE OF ENGINEERING KUKAS JAIPUR RAJASTHAN IND
Jaipur, India 04.2001 -
Skills
Basic mechanical skills
Strong communication skills
Professionalism and courtesy
Safety awareness training
Reliability and punctuality
Traffic rules compliance
Physical stamina and endurance
Vehicle maintenance
Stress management capacity
Positive attitude
Time management skills
Customer service
Problem-solving
Valid Driver's license
Safe driving
GPS navigation
Delivery scheduling
Clean driving record
FLUENT IN ENGLISH
Safe driving record
Map reading and navigation skills
Punctual and reliable
Order picking and processing
Heavy lifting
Timeline
Delivery Rider
Zomato
08.2022 - Current
Bachelor of Science - Information Technology
JECRC UDML COLLEGE OF ENGINEERING KUKAS JAIPUR RAJASTHAN IND
04.2001 -